Holt Renfrew Employee Reviews

Found 174 reviews matching the search See all 176 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Beautiful Company, Terrible Leadership and Culture
Buyer (Former Employee) –  Toronto, ON19 September 2018
Terrible corporate culture and management style. Management leads by instilling fear and intimidation into its employees. There is no opportunity for dialogue and discussion with management on strategies or ideas, but rather only executing what you are told. Follow the direction as prescribed or be prepared to deal with bullying and harassment. Regardless of how hard you work or how successful you are in your role, development and promotion is based on nepotism. While the environment was designed as open concept to allow for collaboration, the company remains very reactionary and siloed.

While the benefits are good (discount, health, dental), compensation remains lacking compared to competitors, and work life balance is non-existent. Management expects employees to stay late daily, and be available at all hours of the night and on weekends.
Pros
Employee Discount, Employee Benefits, Nice Colleagues
Cons
Terrible Leadership, Inexperienced Managers, Bullying, Harassment, Long Hours
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible management
Logistics Specialist (Current Employee) –  Vancouver, BC16 September 2018
- Unwilling to accommodate student needs (i.e. flexible hours) even though you work the minimum 20 hours/week.
- Hostile work environment
- Management racist/bias towards workers
Pros
Good Benefits
Cons
Management unprofessional
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Luxury Clientele
Beauty Advisor (Former Employee) –  North York, ON13 September 2018
Smaller Scale company with opportunities of growth and internal development, focus and emphasis on sales with a focus on serving the luxury clientele.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Sales Associate (Current Employee) –  Toronto, ON10 September 2018
Pros
-great benefits
-50% off luxury goods
- great environment
-awesome staff

Cons
-lack of growth at times
-poor work/life balance
-constant shift in management
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Proud to be a member of Holt's but compensation was lacking
I.T Support Specialist II (Former Employee) –  Toronto, ON27 August 2018
Workplace culture was pretty good, but compensation for work responsibilities was lacking a bit. However, it was a company where you would feel proud working for.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work
Visual Merchandiser (Former Employee) –  Toronto, ON21 August 2018
The Holt Renfrew environment is great. You work with a wide variety of people, and it is very fun. Very good management, and get a lot done. it is fun.
Pros
Very fun work environment
Cons
sporadic hours.
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No communication. Only good thing is benefits and discount.
Stock Associate (Current Employee) –  Toronto, ON10 August 2018
-No communication from managers to staff about important information.
-Clueless management that bullies people if they don't meet targets.
-Pay and movement within the company is limited even if you have worked there for a long period of time.
-benefits and discount are good, but if you make minimum wage the discount is pointless/ unreachable.
Was this review helpful?Yes 3No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company, terrible work/life balance and atmosphere
Director (Former Employee) –  Toronto, ON2 August 2018
They work you to the bone and expected off-hour responses to emails etc. Pay was great but it was very stressful and corporate environment was terrible.
Was this review helpful?Yes 3No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its fast, Its fun, Its Holt Renfrew
Men's footwear Sales associate (Former Employee) –  Mississauga, ON23 July 2018
clientele based, no clients, hard to make a sale with a walk-in.
Management played favourites when it came to discipline.
Great working environment, all the associates were friendly and welcoming.
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great benefits, no room for advancement
Sales Consultant (Former Employee) –  Vancouver, BC21 July 2018
I absolutely loved working at Holt Renfrew, we had great benefits and discounts, and most people I worked with were friendly. Even though it is a competitive sales environment, people are polite to one another, and there is rarely any conflict between co-workers (at least within the accessory department) There are also some rules to what one can and cannot sell, so the sales are fairly distributed among the employees.

There is unfortunately not a lot of room to grow when you're a Sales Consultant. Moving between departments, or moving to an independent boutique may be an option; but it is definitely not what I'd consider an advancement.

There is also very little work/life balance, as some clients can only be available on certain days, you may need to show up at work for the sale on your day-off.
Pros
Great benefits, discount, and commission
Was this review helpful?Yes 2No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not fun
Sales Associate (Part-time) (Former Employee) –  Montréal, QC14 July 2018
i did not like the staff nor the clients...it was a very pushy job . they were always forcing you to speak and mingle with clients even when clients were annoyed and did not want to be bothered .
Pros
discounts
Cons
people
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
work environment
Sales Associate (Former Employee) –  Vancouver, BC13 July 2018
colleges are not really friendly, management is responsible but seldom knows the truth. Not so much cultural diversity, but other than that it's all good.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
overall
Fashion Sales Associate (Former Employee) –  Montréal, QC12 July 2018
-learned great values
-increased communication with customers
-product & brand knowledge
-great customer service
-working together is highly emphasized on
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productif
Enquêteur (Former Employee) –  Renfrew, ON4 July 2018
Belle expérience de travail. Très bonne école de formation.
Pros
Benifices
Cons
Heures de travail
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great learning experience
Beauty Advisor (Former Employee) –  Toronto, ON14 June 2018
Holt Renfrew's overall environment provides its employees with multiple learning experiences and challenges. Great people to work with and clients. Would work there again.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Over worked and underpaid
Counter Manager/ Beauty Advisor (Former Employee) –  Toronto, ON10 June 2018
Thoroughly did not enjoy working here as I was constantly pushed to reach unattainable targets. Sales were constantly stolen from me by chinese speaking employees. Managers never did anything to rectify the situation as they were too caught up in the cloud of livng a designer lifestyle off an employee discount budget.
Was this review helpful?Yes 6No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall Experience
Server (Former Employee) –  Toronto, ON14 May 2018
There could've been improvements and changes in teamwork.
There were issues with payroll.
Some of the employees were more helpful than others.
Management was really helpful and always kept an open door policy, and helped their employees.
The annual employee family BBQ is fun.
The Christmas party for employees family is great for children.
Pros
Discounts on store merchandise
Cons
Issues with pay roll
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Beautiful office space
Planner Ladieswear and Outerwear (Former Employee) –  Toronto, ON24 April 2018
There was a lot of reports to pull and because it was a 'smaller' company there was no major brain/engine to aid in this situation.
They were committed to building a system/software to aid the planners but I did not have that while I was there.
Management was strong in the upper levels but my manager was not able to help me because she never used the systems we were all expected learn and use.
WE were given laptops so we could from home...not to take them so we could spend a day in the comfort of our own but so that we could work longer hours.
The discount is amazing and the physical space was beautiful.
There is coffee and tea and an event every so often which is amazing to blow off some steam and get to know your coworkers.
Was this review helpful?Yes 3No 2Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnement agréable
Supervisor (Former Employee) –  Québec City, QC24 April 2018
Un magasin avec pleins de nouveaux défi a chaque jour
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Everyone is expendable, Human Resounces is corrupt
Department Manager (Former Employee) –  Toronto, ON23 April 2018
All staff, regardless of status, will be terminated and paid out if upper Management says so, regardless of work success or results. Absolutely no job security. People have worked there over 20 years and get terminated the next day. Lots of people we scared for their jobs.
Human Resources is involved politics and does not listen to concerns from staff. HR is supposed to be unbiased and this is far from the case.
Most Management lead with intimidation and not guidance. Very poor experience and most stressful place to work.
Pros
Discount, salary
Cons
Corrupt HR, no job security
Was this review helpful?Yes 19NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Holt Renfrew. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 177 reviews
553
441
343
217
123

Ratings by category

3.4Work/Life Balance
3.5Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.3Culture