Housekeeper/Room Attendant (Former Employee) – Medicine Hat, AB – 15 August 2018
working here was not always easy. you get your lists of rooms and you get to it. break time is break time and then back to work. you had to work fast. and then you are reviewed and if anything is not perfect you have to redo it.
when you finished your rooms you are done for the day
Front Office Supervisor (Former Employee) – Edmonton, AB – 4 August 2018
Independently owned hotels in Alberta are doing more with less these days. A flattening structure and reduction in front line personnel means that middle management takes over the roles of the agents, housekeepers and servers for a large part of the day, requiring a lot of extra effort and overtime for the managers.
Banquet Porter (Former Employee) – Burlington, ON – 30 July 2018
Was hired as temp help for christmas, was bad from day one, snobby co workers, was basically 2 managers of my dept, one was ok and gave occasional praise, the other was a miserable SOB who constantly berated me and criticized my work, would often work till 2 AM cleaning up after events, couldn't leave until everything was finished so if there were slow workers I couldn't get out. It was the most soul crushing place I've ever worked, no support, no flexibility(I was in school at the time) and their management has no idea how to run anything properly.
Food and Beverage Server (Former Employee) – Truro, NS – 12 July 2018
working with the holiday inn was an amazing experience, i gained a lot of great skills as this was my first job and management was good with being flexible on my hours just coming out of school if i could work here again i would go for it
guest (Former Employee) – Oakville, ON – 4 July 2018
i stayed at the holiday inn in oakville over the canada day weekend and i was absolutely disgusted by how poor this holiday inn was i seen housekeeping workers on every floor and those poor people were working without air conditioning im talking about it was probably close to 40 degrees in those hallways!!! poor people forced too work holiday in that crazy heat im surprised they didnt all quit since they were sweating so much, holiday inn is trying to make there employees sick!!
give some slack to your employees in these heatwaves!!
Amazing organizational culture, could do better at work/life balance
Front Desk Agent (Former Employee) – Canada – 26 June 2018
Amazing place to work with great people. All employees are empowered to make guests happy. Management may sometimes overwork employees and not schedule fairly.Overtime pay is not always guaranteed unfortunately.
Free lunch for non unionized employees, special events, great work culture
overtime pay not guaranteed, long hours, picky guests
Front Desk Agent and Housekeeper (Current Employee) – Fort Saskatchewan, AB – 16 June 2018
Manager is all over the place, never on the same page. I work in housekeeping and front desk and was always double booked because the house keeping manager and front desk manager would not communicate with each other when making the schedule. Makes for a very frustrating time during scheduling week for me.
Housekeeper and Laundry attendant (Former Employee) – Red Deer, AB – 4 May 2018
work day 9-5:30, management were awesome in all departments. Everyone from front desk to housekeeping great team players. When needed front desk help with housekeepers to clean rooms when super busy. The best part of the job always having management tell all staff they are doing an awesome job. End of busy summer season we would a potluck pool party with staff and their family.
House Keeper (Former Employee) – Thunder Bay, ON – 24 April 2018
I worked in housekeeping for 8 months at the holiday inn express thunder bay, it is hard work and they will tell you if you are working too slow, or not doing a good job, but they will continuously let you prove yourself, if your trying your hardest they will understand. They were also very understanding of personal issues since I was in University while working there if I needed more time off to study they were very accommodating.
Housekeeper (Former Employee) – Alberta – 20 April 2018
The company paid 95% of my rent because they moved me out To Alberta, great company really nice People but it was hard to have a life when you would work 830-5 or 6 then come back an hour later for night rooms
Hotel maintence (Former Employee) – Vancouver, BC – 19 April 2018
general maintenace including all aspects of building maintenace ,work orders ,guest calls ,hedge trimming ,plumbing including dealing with a very old piping system needing constant attention especially leaks causing flooding ..