Holiday Inn Express and Suites
Happiness score is 53 out of 100
3.4 out of 5 stars.
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Holiday Inn Express and Suites Employee Reviews

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Location
Canada126 reviews

Ratings by category

3.3Work-life balance

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Found 126 reviews matching the searchSee all 2,953 reviews

Insights into Holiday Inn Express and Suites

Based on 48 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Fair pay for job

Always busy

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Time passes quickly with the many tasks. Sometimes you get overwhelmed with guests questions, feedback and complaints. Day go quickly and friendly staff

Pros

Free staff lunches

Cons

Overwhelming with some tasks
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Fast paced work environment

Love working for this company. Love my coworkers we are all like a little family. Wish the pay was better but this is the industry. You could work for any company it’s really the people that make this place.

Pros

Discounts, work life balance, benefits, great coworkers

Cons

Pay
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Excellent Management

Nice work area. Very supportive by management. Best hotel location as of now. I will work again for sure. I miss my beautiful place. I still like. I miss my co-workers.
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Very toxic work environment.

The actual staff are amazing and so friendly but management on the other hand is horrible, there is constant bullying taking place and they truly make you hate the thought of getting up and going to work.

Pros

Friendly staff

Cons

Horrible management
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Okay place to start out

Generally positive environment. Can be stressful at times but that’s more due to the people coming in the doors. Management is friendly and helpful on site
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No comment at all

No comment at allNot a very good company Exploitative employers and use workers for own benefits. No overtime paid Doesn't provide stat pay!!Doesn't recommend at all !!
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Nice workplace

Recommend to anyone who likes to start a career in Hospitality. Nice management and helpful co workers. Fun place to work. Good career paths and career tree.
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Positive environment to work

Great management, great staff. Great place to work. Could be a strenuous job but there are people around to help you with whatever you need. Well scheduled breaks in between
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Great Place to work

Great team, everyone is so friendly. Amazing management and ownership company. They value their employees and take great care of them. Would recommend working here.
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Fun Place

I am a night auditor. I have good experience working at the hotel. I have a good staff and management team. Everyone is nice, supportive and hard-working.
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its an alright place to work

if you are looking to get into hotel not a bad place to start. depends on the hotel they might train you. If you know opera that might be a good thing. It a good part time job

Pros

work hours

Cons

stressful place
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Fun at first but in the end not worth it

Job was okay at first but for the amount of work you had to do, the money was not worth it at all. Felt as though we were constantly running behind, some times treated like trash by management and guests alike
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Fun workplace

Fun workplace family oriented all the staff members. Balance your life. Schedule is flexible if you need important dates yiu can request to have family time

Pros

Staff lunch every month
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Poor Management

Management is to laid back, they allow staff to use their personal phones when they should be taking care of the guest, the mgrs do not respect or treat their staff very well and standards are certainly not followed

Pros

Laid back

Cons

Favouritism, lack of care and respect nobody takes ownership and their is high expectation with weak training, no follow up and no respect from mgmnt towards staff
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Easy job

The job was easy and enjoyable if you like routine. All the staff were friendly. Sometimes we would get a free lunch. When the hotel was fully booked it was busy which was nice because it made the shift go by quicker.

Pros

Meeting new people

Cons

Shift work
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Started good, got worse and worse

I started in a diffrent short term position, loved it. Got offered a new position in house keeping after for alot less money but whatever, stable work is stable work. Management is either overworked or useless and house keeping was a nightmare, the lack of staff makes their covid procedures next to impossible to follow especially when you are new. Training is a joke, they throw you to the wolves and expect you bend over backwards for them

Pros

Vending machine on site

Cons

It sucks
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So good for mental health

I have worked in many toxic places but I went back to holiday inn because ai love they they are family we honestly do all love a cherish each other. The manager is so easy to talk to about any problems & will work with you till you get the hang of it also it's unionized

Pros

For breakfast some times

Cons

No hours available right now
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Micro management by owner

Owner is too hands on. Doesn't give enough freedom to the team to run the hotel. Involves inexperienced family members in managing. Staff and management turnover is excessive.

Pros

People you work with and guests.

Cons

see above
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Not a good place to work at all. Management constantly arguing and moral is terrible.

No morale, lots of drama , management don't get along always arguing. There is no training and they degrade you as a person. Rude to guests and management are liars constantly lying to owner and guests.

Pros

Nothing good

Cons

Rude management, no training, no respect
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Pathedic

Just sickening people thought they were good but really they were not no respect treat you like a dog think there the only ones with a life just very unprofessional
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Small group that feels like family

I enjoyed my time working at HIE Deer Lake. The staff is amazing & quickly begins to feel like family. Management is amazing as well. They are extremely approachable & supportive. The only reason I left was because another opportunity fell into my lap. Pay wasn’t great, that being said they pay more than minimum wage. They also offer good health benefits.

Pros

Amazing colleagues, benefits, more than minimum wage, supportive upper management, relaxed atmosphere even when it’s busy, interacting with guests, in house hypoallergenic dog Wilson

Cons

Lower on the pay scale, long hours, having to do tasks sometimes that are unrelated to job
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Overall rating

Based on 2,953 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.2 out of 5 stars for Culture

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