Hinduja Global Solutions
Work wellbeing score is 61 out of 100
3.7 out of 5 stars.
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Hinduja Global Solutions Careers and Employment

Work wellbeing

Results based on 215 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Purpose

How meaningful people find their work
Low

Stress-free

How manageable people find their work stress
Low

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • CEO
    Partha DeSarkar
    79%
    approve of Partha DeSarkar's performance
  • Founded
    2000
  • Company size
    more than 10,000
  • Revenue
    $130m to $640m (CAD)
  • Industry
    Information Technology Support Services
  • Headquarters
    Bengaluru
  • Link
    Hinduja Global Solutions website

We are HGS; a global BPM company with more than 21,600 employees spread across 6 countries making a difference to some of the world’s leading brands across verticals. Our mission is to innovate, optimise, and grow our clients’ businesses with the perfect balance of technology and people. The culture of growth, learning, support and mentorship, compassion, and dynamism are the pillars of every employee’s life at HGS.

To unlock abundant opportunities, visit: https://www.joinhgs.com/...

We are HGS; a global BPM company with more than 21,600 employees spread across 6 countries making a difference to some of the world’s leading brands across verticals. Our mission is to innovate, optimise, and grow our clients’ businesses with the perfect balance of technology and people. The culture of growth, learning, support and mentorship, compassion, and dynamism are the pillars of every employee’s life at HGS.

To unlock abundant opportunities, visit: https://www.joinhgs.com/

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Jobs

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New Brunswick

3 jobs

Nova Scotia

1 job

Saskatchewan

1 job

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Rating overview

Rating is calculated based on 5.4K reviews and is evolving.

2.77 out of 5 stars.20192.72 out of 5 stars.20202.44 out of 5 stars.20212.78 out of 5 stars.20222.97 out of 5 stars.2023

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Reviews

CUSTOMER RELATIONS ASSOCIATE in Edmonton, AB
on 9 July 2023
Shift change is a headache
When I left? It had become difficult giving away and /or trading shifts with colleagues and many agents were complaining about it. If someone had an emergency they were no longer able to trade part of the rest of their shif for that day sometimes even giving away an entire shift with short notice was an issue. So if you have an emergency you will need to either be absent or tardy and of course the...
Customer Service Representative in Dartmouth Crossing, NS
on 29 September 2023
Good place to work with fixed hours
too many calls, management won't take your side or wont hear your side in case of conflict with any customer. Experiencing an overwhelming volume of calls, the management appears reluctant to take your side or listen to your perspective when customer conflicts arise. This challenge underscores the need for effective conflict resolution strategies and improved communication channels within the orga...
Customer Service Representative in Edmonton, AB
on 24 September 2023
Demeaning and demanding
Customer facing jobs are always tricky but virtually supporting customers brings out some rather horrid behavior and rather than help agents manage things or provide any sort of back up the company policy is to allow abuse, sympathize with their frustration and thank them for their time. Management will add to your work daily, with no warning and no compensation and strict penalties if you fail t...
Recruiter, TeamLeader, Trainer in North Bay, ON
on 15 September 2023
Best employer I have ever had
What is the best part of working at the company?Best place I have ever worked and built my careerWhat is the most stressful part about working at the company?Customers frustrated about their services shut offWhat is the work environment and culture like at the company?Family oriented and supportive environment What is a typical day like for you at the company?Fast pace and every situatio...
Sr Analyst, Capacity Planning in Halifax, NS
on 14 September 2023
Low Pay and No Raises
4+ years with no raise even when achieving good reviews.Ever year they roll back some of our benefits and increase our deductibles.If I could afford to resign I would.
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Questions and answers

People have asked 104 questions about working at Hinduja Global Solutions. See the answers, explore popular topics, and discover unique insights from Hinduja Global Solutions employees.

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Interview insights

Insights from 593 Indeed users who have interviewed with Hinduja Global Solutions within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Situational questions

Situational questions ...

Shared on 26 April 2023

Can you type quickly, and can you speak English

Can you type quickly, and can ...

Shared on 24 January 2023

usual questions, have you had bad customers, how did you handle it etc

usual questions, have you had ...

Shared on 1 April 2022
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Common questions about Hinduja Global Solutions

Working at Hinduja Global Solutions

  • Customer Service Representative2.9 out of 5 stars.
  • Call Center Representative3.1 out of 5 stars.
  • Customer Support Representative3.0 out of 5 stars.
  • Technical Support2.7 out of 5 stars.
  • Customer Care Specialist3.2 out of 5 stars.
  • Customer Relations Representative3.3 out of 5 stars.
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Hinduja Global Solutions locations

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