Quite easy work in Dental account, salary is just fine for starters, management is approachable but some internal management policies are unjust.
Agent (Former Employee) – Quezon City – 10 August 2018
Salary of 17K per month excluding night differential would suffice for a single employee however for employees who have lots of dependents, I don't think it is enough given the fact that HGS offers the same salary to all regardless of experience. On the other hand, HGS offers a comprehensive incentive program like their "CHOICES", health insurance for you and one dependent, 13 & 14th month pay. Those are company incentives, they also have separate LOB performance incentive schemes.
They offer quit good incentives however, I think one of the reasons why employees resigned or AWOL in DENTAL account is because of their unfair leave policy. Currently, the internal mngt in DENTAL used vacation leaves as part of a team performance incentive which is I think is not right. You can only guarantee an approved leave if your team performed well in the previous month by having a perfect attendance. Teams are ranked every month, and if your team is a loser in attendance, then expect worst on your leaves. Vacation leave is not a team use, it is for individual use. It is a right of the employee to take leave whenever, wherever or whatever reason it is as long as they don't exceed from the allowable days and if they properly advised their immediate supervisors beforehand. But in DENTAL, that it is not the case, they control all attendance related issues even if it is your right to take LEAVE because of that leave policy.
HGS, please make changes in your leave policy,
create leeways for employees who prefer taking long vacation. Don't control their decisions on whatever way they are going to consume their company vacation leaves. Use the concept of "team work" in an appropriate way. Leave is a personal consumption and not a team consumption, so it is not a team performance incentive. Don't make filing leave too difficult. I know you can find way to control the number of requested leaves in month compare to the allotted leaves, it is the workforce's job to do that.
Good luck in Dental!
Comprehensive incentive program, 13th and 14th month pay, health insurance
Leave filing policy, same pay for all starters regardless of your experience