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Hilton Employee Reviews

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3.7Work-life balance

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Fun work environment and great team

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Management was not really supportive but overall team was friendly and supportive.Location is great, salary was little less than market standard for the same position.
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Bad management

I worked there for 2 months and they fired me 2 weeks before my probation was up to avoid hiring me permanently. I was liked by my peers and yet they made cut backs because they can’t afford to pay their workers.
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Productive and fun place

You had to figure things out on your own but in a good way. Great things happened when we got our new GM, he got rid of staff that were harming the business.
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Great place to work

Brasa is a fantastic workplace to work in. The management team is very supportive and kind. I had the chance to learn a lot from them and also from my coworkers. This is definitely a great place to develop your teamwork skills.
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lack of management support

the property that i was with does not does not have preparatory training, you mostly learn as you work. there is also a lack of management guidance and team support.
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Insights into Hilton

Based on 147 survey responses
What people like
  • Clear sense of purpose
  • Ability to meet personal goals
  • Feeling of personal appreciation

Needed to take stress leave

What is the best part of working at the company?Nothing. I hated it, under paid and over workedWhat is the most stressful part about working at the company?The staff weren’t doing their job What is a typical day like for you at the company?17 hour days and no overtime and never a thank you
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Good work perks

Fair work life balance. Really good work perks. Good relationships with sister hotels. Lots of room for growth. Excellent location for commuters too.
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Good place to work

The Hilton location in Toronto is a good place to work. It has a positive workplace environment. I particularly enjoyed my experiences as an intern with the front desk department
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Great Concept - Terrible Managers

Love Hilton as a brand however, managers of Hilton properties in Edmonton are absolutely mentally draining. The expectations for what you should be able to tolerate from guests and fellow staff, or other “managers” is ridicules.
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go0d..nice people and work life balance. Management does not care what needs to be fixed. The people sending off the ordering are not organized and are very sloppy. Job is easy and pay is good that's about it but the annoyances add up way to much.
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Unforgettable place to work

What is the best part of working at the company?The Team was positive and supportive. Very respectful. What is the most stressful part about working at the company?Like all hotels, it is busy and you must multi taskWhat is the work environment and culture like at the company?Friendly the Gm is hands on and available for help and encouragement What is a typical day like for you at the company?Administration and customer support
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Fun places to work

Nice place to work, Love workings with system, Lots of opportunities to learn Very organized systems Great training module and tools I will recommend this
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Friendly environment

Nice place Enjoyed working there A lot of politics to deal with union. Hard to navigate that partSalary not as high for workloadGreat facilities Recommend
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The company was helpful during training. There are tons of benefits with booking hotels and getting upgrades is possible. Overall, a great company to work for
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Extremely pressurizing and tiring

The housekeeping position is very challenging. You have to prepare 15/16 rooms in 8 hours shift and everything has to be perfect. They will even inspect the slightest of issues. Really horrible !
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It’s a great place

If you don’t mind the fast pace and good people then you will fit right in. They are very accommodating on certain things and all the managers are very supportive
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Amazing place to work

Great place to start your career, management is very open and listens to you.Benefits and overall the day to day while it gets busy its still a good place to work.


hotel benefits, regular hour shifts, staff meal, hours by seniority
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Productive- you can be yourself and encouraged to improve and develop career goals and values

What is the best part of working at the company?Hilton offers a great benefits not only on health but the accommodation discount privilege every TM can avail. Flexibility of time shift for family needs is beyond compare!What is the most stressful part about working at the company?When you are assigned 10 double beds and extra terrible inside rooms. We can always ask for help though but if no one is there to assist.What is the work environment and culture like at the company?It is a good and safe work environment since management is always stressing on the safety and health practices daily.What is a typical day like for you at the company?When my assigned rooms are all done and have enough time for breaks and can relate with TM at times
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Great company to grow in

Hilton rocks.It's the type of place that you take pride in working.Once you are in, there's only up.A downside that can be a positive for many is the union.Unions help in terms of job stability but it prevents great workers from getting better hours if old not so great staff is in the way.That's why it's important to hire good, generally young managers that want to keep things balanced and diverse. I was lucky to have great innovative managers that wanted to try new things and actually make a change and an impact.Hilton also offers great benefits and good connections. The pay is also great considering that most jobs are well organized and easy.


Good pay, great tips, benefits


A lot of seniority and politics
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I have some strong work experience that will help me with this job if I am successful

What is the best part of working at the company?in respnse to your vacancy i'm applying any positon by the side of housekeeping department i'm some one who wants to work towards What is the most stressful part about working at the company?Heavy workload, infrequent rest breaks, long work hours and shiftwork; hectic and routine tasks that have little inherent meaning, do not utilize workers' skills, and provide little sense of control.What is the work environment and culture like at the company?he shared values, attitudes, behaviors, and standards that make up a work environment. It is about the experience people have at work and how that experience aligns with the external brand and messaging of the company. Culture is what creates the day-to-day experience at a company.What is a typical day like for you at the company?Think about what you do during your average day of work. Consider what are your biggest tasks or responsibilities. Share how you manage your time and what makes you an effective employee. Explain what you enjoy about your job and what you might hope to do in this new role.
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Can be dull but sometimes busy

Great place a lot of potential but for some reasons the people are not so nice . Management are not good people, very incompetent, childish and most of them don’t know the meaning of life


Free lunch and dinner


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Overall rating

Based on 16,090 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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