What is it like to work at HGS Canada?

2.8Work/Life Balance
2.9Job Security/Advancement
has gotten worse over the years and wouldn't recommend.
Written by Customer Service Representative (Former Employee) from Dartmouth, NS on 17 August 2018
logging into workstations were troublesome, 8 hours of nonstop calls with very little downtime. no pay for bathrooms breaks when you would be scheduled and where from 2-3 hours of phone time.

Managment varies from person to person, some will excuse long handle times if customers scores are high and others want perfection. upper management seemed - more... to operate on a minimum effort maximum results, expecting results with minimum effort done by them.

If I have issues with the workload, burn out, or issues taking calls the only support I'm given is an employee assistance line that I would h ... - less
Constoo many to mention here
See all 241 HGS Canada reviews