Helix Hearing Care Employee Reviews

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2.0
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Beware of benefits package : Read the fine prints !
Clinician (Former Employee) –  Ontario7 March 2019
Overall it was good but then all of a sudden lot of changes happened within the management and that in turn affected all the employees. Beware of benefits package : Read the fine prints.
Pros
You will learn to work in a fast pace environment
Cons
No breaks other than your unpaid lunch break.
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5.0
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Greart place to work
Medical Office Assistant (Former Employee) –  Winnipeg, MB15 June 2018
Very professional and friendly environment, awesome patient coordinator.
very kind and respectful approach towards clients, inclusive and over achievers.
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3.0
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Amazing clinic with incredible patients
Patient Coordinator (Former Employee) –  Kingston, ON13 April 2018
A very busy fast paced clinic with incredible patients. A highly rewarding place to work if you desire to see direct health benefits from your assistance navigating through hearing loss.

The workplace culture is somewhat toxic when management refuses to identify problematic behaviors/attitudes from employees who display gossip and ill will towards others

The hardest part of the job is not being to help everyone who needs hearing aids for daily living due to financial barriers.

The most enjoyable part of the job is seeing the impact being a caring professional can have on someone
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5.0
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A big company that feels small
Audiologist (Current Employee) –  Ottawa West, ON14 September 2017
I have worked for this company going on 3 years and I am amazed by the teamwork and drive of the people I work with. Many of the patient coordinators and Audiologists have been with the company for 15 to 20 years. There is a lot of upward mobility for people who have that ambition and the Managers are all seasoned Hearing healthcare professionals. I would highly recommend any position within the Helix family!
Pros
The passion that the team has to help and make a difference in the lives of their patients.
Cons
Clinics are very busy and sometimes multitasking becomes a challenge.
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1.0
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Poorly ran
Patient Coordinator (Former Employee) –  Ottawa, ON30 March 2017
For a big company they lack too many things. Poorly structured and managed. Extremely unprofessional place. They lack proper programs & technology to preform job tasks.
Pros
The day will eventually end
Cons
Too many things to type
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3.0
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Large office with ease of access for everyone.
Patient Co-Ordinator (Former Employee) –  Hamilton, ON22 March 2017
The most enjoyable part of the job is the client interaction. The office was very busy and had many walk ins. A typical day was filled with appointment making, screening calls, 3rd party billing and patient inquiries in house and on the phone. I learned time management is a key component to running an effective office.
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Overall rating

3.4
Based on 8 reviews
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Ratings by category

3.3Work/Life Balance
3.3Salary/Benefits
2.6Job Security/Advancement
2.4Management
2.9Culture

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