HD Supply Employee Reviews

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4.0
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Great Pay/Toxic Culture
Field Account Manager (Former Employee) –  GTA, ON1 April 2019
The field and the clients are fantastic. Great opportunity. The management group is incredibly toxic and they have implemented a sequence of accountabilities shirking that results in the bottom levels having high churn rates. Until the company realizes this and replaces these individuals this will not change.
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1.0
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Look elsewhere, avoid sw ont - avoid Brafasco!!!
everyone's b*tch (Former Employee) –  Canada11 February 2019
very poor culture, playing favorites and smart people are penalized.
still operating in the 1980's and they're proud of it
favorite saying "we've always done it this way"
micromanaging everyone from sales to head office
Pros
most co-workers are ok, as long as they aren't throwing you under the bus
Cons
way too many to list, just run!
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5.0
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A Great Place To Work
Associate (Former Employee) –  Concord, ON9 January 2019
I was blessed to learn much in my tenure at HD Supply, and these are experiences that I was able to take into my new career.

The days go quick as it is very busy, but between management and fellow associates you will always have the support you need. All in all; one can feel very appreciated and respected.
Pros
Benefits and fellow associates
Cons
Pay for non-leadership staff could be better
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5.0
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Great Work environment and very friendly
Inside Sale Representative (Current Employee) –  Etobicoke, ON21 December 2018
Follow up on Calls, email and all inquiries
Opportunity Log
Hit Target
Follow call plan
Quotes, order, returns
Souring non-stock product from vendors
Pros
Family oriented
Cons
Far from home and Salary
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1.0
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Continues to make it impossible to make commissions
Sales Associate (Former Employee) –  Headquarters16 October 2018
This company changes its sales targets continuously. They make it impossible to make a bonus/commission. The territory’s are switch regularly to control not reaching quota. The sales force has a high turnover. I wouldn’t recommend this unorganized company to anyone.
Pros
None
Cons
No commission No room for advancement
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5.0
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The grass on this side, is decently green
Branch Manager (Current Employee) –  Markham, ON10 August 2018
I spent 18 years working for another wholesale distributor. I assure you though HD is fast paced there is a tonne more support here than most of the others.
They have always allowed me creative freedom to run my branch. Their support during illness is also impressive.
I've been swayed away in the past, but honestly I am very much locked to this company.
If my commute could be shorter I'd be happy

Having more reliable OSR for the branches would be nice.
Pros
Training, flexibility
Cons
commute, being short staffed
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1.0
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Incredibly stressful for what should be a simple job.
Order Picker/Packer (Former Employee) –  Toronto, ON19 July 2018
They push you to do more when you are already physically tired and doing overtime upwards of 12 hours.

They treat you like a robot and do not understand that some days you will be able to do more picks and stay longer than other days due to factors such as health. They expect you to do more and stay longer every day to the point of exhaustion.
Pros
job security
Cons
not listening to your needs
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4.0
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Got to meet at lot of people (customers)
Driver, Shipping (Former Employee) –  Guelph, ON21 April 2018
starting the day with unloading of the supply truck and receive that product, then pick orders and load up the truck for the days deliveries. Put the remaining stock away.

took orders of the phone and from email.

Worked with some great guys.

Hard part was being short staffed at busy times
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4.0
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Fun, fast paced environment
SUPERVISOR (Current Employee) –  Pickering, ON16 April 2018
This company offers a great benefits package and base pay. Training is extensive and there is loads of knowledge to be gained when working for this company.
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4.0
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Efficient work environment
Sales Associate (Former Employee) –  Vaughan, ON5 March 2018
Work throughout the day was pleasant, friendly staff, accommodates needs. Good training service, both in the warehouse and retail store. Many was to expand on growth in the company
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4.0
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Professional and customer service oriented.
Inside Sales/Customer Service (Former Employee) –  Greater Toronto Area, ON7 February 2018
HD Supply is one of the leaders in the industrial, safety and construction supply segment. A fast paced environment operating around a core set of values focused on customer service and satisfaction. Providing daily opportunity to learn many valuable aspects of the industry such as customer and vendor relations, the sourcing and pricing of a vast array of products and services. You are part of a work place culture that strives for professionalism and accountability as well as a sense of accomplishment in the ability to provide solutions to an ever changing variety of customer needs.
Pros
Good potential for advancement
Cons
extremely fast paced environment, not suited for everyone.
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3.0
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work group is great but otheer than that nothing is
Warehouse Labourer (Former Employee) –  Calgary, AB30 January 2018
- pick orders and pack them
- no overtime
- no advancement
- lack of raises
- management is nice
- work environment is healthy
- break time are flexible
Pros
flexible lunches
Cons
no advancement
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3.0
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Entreprise mal adaptée
Directeur des opérations (Former Employee) –  Quebec City, QC11 January 2018
Entreprise ayant peu de sympathie face à ses employés et mal adapté aux différentes cultures régionales
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3.0
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Great people
Trilingual Collection Supervisor (Former Employee) –  Vaughan, ON12 December 2017
Great non management people to work with
Terrible management
Job security was often worrisome
Learnt to manage people
Learnt SOX compliance rules
very fast pace
Pros
great people
Cons
poor management
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5.0
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Great atmosphere and people
Recruiter (Current Employee) –  Vaughan, ON15 June 2017
Company provides a great culture, work life balance, amazing benefits including discounted stock, great team , fast paced, hardest part of the job is learning the product knowledge
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1.0
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Had to give 1 star because i had too
Branch Manager (Former Employee) –  Waterloo, ON2 June 2017
Bad upper management. Likes to cause fighting amoungst other branches and staff. Very shady dealing with upper management and certain customers. Stay away
Pros
Benefits
Cons
Very bad management
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1.0
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Poor Upper Management
Manager (Former Employee) –  South-West Oxford, ON20 March 2017
Upper Management uses intimidation tactics. Big disconnect from real process. Very bad culture no team encouragedid to create conflict. Everyone is out for themselves
Pros
Had to give 1 star ....zero stars not an option
Cons
No team players...mostly forced or threathened to lose your job
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4.0
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Good Place to Work
Eastern Region Sales Manager (Current Employee) –  Toronto, ON13 March 2017
Nice place to work. Good work/life balance. Independence and team attitude. Management is open minded and do not micro manage. Not a lot of room for advancement,
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3.0
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good company
Supervisor (Current Employee) –  Ontario27 February 2017
It is a good company to work for. Management can get lazy and be passive. Advancement is slow and has a lot of 5 year plus employees. Culture is positive. Failure in store operations.
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5.0
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Great place to work
Desktop Support Engineer & Server Administrator (Former Employee) –  Concord, ON3 February 2017
Good people
Managed from the US
Take the time to do the job right the first time
Contractor - no chance for advancement
No two days were ever the same
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Overall rating

3.5
Based on 1,352 reviews
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3.4Work/Life Balance
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