The overall job, on the outside may seem worth it but after a while of working there you find yourself disliking the whole pace in its entirety. When working there it's very much cutthroat and competitve and not in a positive way. My mother worked there for 9 years and when she left she was very much relieved she left such a negative work place and I'm only being honest and I would recommend working there if you really want the money, experience and benefits. I'm glad I learned all I learned from there and I wouldn't change that and the people who own the Resort and spa are good people and I hope they catch on soon of how bad management is and hire people that are passionate about what they do or are at least motivated.
Benefits and well payed
bad management, negative workplace and must work full-time unless there is a reason not to.
Need to change, very fast paced and most of the time if not always understaffed. Lots of overtime during busy season and almost if you are willing to take the extra time. Caring people but at the same time after you give 110% is still not enough
The tourism industry is extremely interesting. I thoroughly enjoyed interacting with customers. My manager swore all the time. Egged everyone against one another. Had staff members doing her reports. I enjoyed listening to the veteran agents putting information together to correct a reservation. I was proud of them as they double checked things to be sure their customers were getting the best bang for their dollar. I found that the agents worked against each other countless times. For no apparent reason they insulted one another and criticized instead of teaching and handling things together. New comers to the job will never learn what it is to be a team. No management and unprofessional behavior growing like a bad seed will never allow this to happen.
I really liked working there. There were too many people ahead of me in seniority, I couldn't get enough hours. Also, I had to move or I would have stuck to it. All and all, a great working environment.
Server (Former Employee) – Harrison – 12 April 2014
Worked there for about 6 years in different departments.management is very bad,especially front desk.place is very unorganized.you do not get appreciated as a good employee,they only take advantage of you.regret staying there for so long and wasting so much time of my life.would never recommend anybody to work there.some employees are nice but so much gossiping.managers are the worst for gossiping and very unprofessional.do not care about their stuff.