Hard Rock International
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Hard Rock International Employee Reviews

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Hard rock international is number one in my career place to work.company culture is very simple, all is one ( we all the same on this planet)i learn to take time to be kind (hard rock number one rule)no matter where your location is , if u need help? just reach out to head office or any other location. you will receive help with a smile.i would work for Hard rock any time.
Pros
free meal
Cons
professional when you work, 100% guest satisfaction
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Hard Rock Casino Vancouver looks after the needs of their employees in a very professional way. They have incentives and awards to be won and benefits are very good.Also employer and the co-workers are friendly and easy to work with. They always make sure you get the help you need to get the job done.
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Official response from Hard Rock International
10 September 2020
Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. Be sure to stay connected with us on Facebook and LinkedIn! If you have any further feedback to share please email us at careers@shrss.com
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Great environment to work in. A lot of customer service with large amount of clients. Fast paced in the dinning room during busy times of day. Management needs improvement.
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Official response from Hard Rock International
26 August 2020
Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. If you have any further feedback to share please email us at careers@shrss.com
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Good place to work. They provide online training for all employees. They make changes to adjust the employees concern and not hesitate to take suggestions from front line employees.
Pros
It's every day learning environment.
Cons
Bit of stress sometimes.
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Official response from Hard Rock International
26 August 2020
Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. Be sure to stay connected with us on Facebook and LinkedIn! If you have any further feedback to share please email us at careers@shrss.com
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I had a chance to learn a lot of valuable skills, also it was a great place to get promoted and move on in your career, they provide excellent training and benefits
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Official response from Hard Rock International
10 September 2020
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experiences. Because taking care of our team members is one of our core values, we’re always looking for ways to ensure our team members have equal access to growth and development opportunities. We strive to provide a culture where team members feel they’re valued, treated fairly and respected. If you’d like to provide further feedback please email us at careers@shrss.com
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From day 1 this has been a very welcoming environment. All staff is very kind, including employees from other departments. Supervisors and managers are always encouraging you to take leadership roles if you are interested.
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Official response from Hard Rock International
10 September 2020
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experiences. Because taking care of our team members is one of our core values, we’re always looking for ways to ensure our team members have equal access to growth and development opportunities. We strive to provide a culture where team members feel they’re valued, treated fairly and respected. If you’d like to provide further feedback please email us at careers@shrss.com
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I was laid off right before i was to go to SAIT to start my first year practicum as well as three other guys. They hired welders again and did not recall us.
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great place to work while in school, worked around your schedule, great benefits, good food, good drinks, super busy location, tickets to free concerts
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Official response from Hard Rock International
10 September 2020
Thank you for taking the time to share your feedback. We appreciate hearing about your experiences. Be sure to stay connected with us on Facebook and LinkedIn! If you have any further feedback to share please email us at careers@shrss.com
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C'est un bon edndroit pour travailler, salaire tres competitif, mais pas de vie sociale.
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Finally work by doing something you would enjoy. Was stressed at the beginning. But didn't take much longer to be get along. Really cool work environment and friendly colleagues
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Very disappointed in how this place handles staff after they have worked hard and try to balance home life with this job. The customers where amazing, and the environment, management, not great at all. If your single and don't have kids, this could be a good place.
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No day is the same. You will meet amazing co-workers and guests. You will never be bored and the opportunity for learning and advancement is endless. Management and the HR team are knowledgeable and supportive. If you work hard and are willing to learn, you can make a life long career with Hard Rock.
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highly recommend good culture strong environment highly respected brand global reach good team solid learning experience must be serious essential to overall success
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Hard Rock Cafe is rooted in a culture of rock n roll and caring. Unfortunately the company was purchased a while back and current ownership is more interested in the bottom line than the very principles that made the company global.
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it was okay some days better then others but it was a good job staff was okay didn't like most of the people working there but i had a good time working there
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Not a good work life balance employer. Very stressful work environment. Lots of people calling in sick due to the environment. I wouldn't recommend it.
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i am a supervisor for the kitchen its fun but has its challenges management can be discouraging from time to time over all not a bad place to work though
Pros
free lunch
Cons
odd working hrs ex (4pm to 1am -9am to 3pm next day )
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A fair benefits package provided after six months of employment. Company provides a good amount of minimum work hours to part time employees,with a friendly workplace culture. The salary is low considering the amount of responsibility which comes with the position. The HR is a bit slow and mismanaged when providing and accommodating scheduling. Table games dealer is an overall enjoyable and mostly well paced position.
Pros
hourly breaks
Cons
low hourly wage
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The majority of the staff are an amazing group of people, they work incredibly hard and are a real support system for each other. However the upper management is only casino floor revenue driven. there is many an occasion where staff are not set up for success. they lack proper equipment or support needed to successfully do the job. the hours are long and many times you are expected to work past your full 8 1/2 hour shift without being asked it will be expected of you. Loyalty does not rate high on upper managements list. They prefer quite, head down and just do your job employees, even though the hard rock motto is energetic, fun, high paced. they do not value opinions of staff and when you do voice concern you are labeled a trouble maker and will be targeted. Hard rock would be one of the lowest rated places to work. I do not recommend a long term employment at Hard Rock it is appropriate for now, until you can find something better. You are only a employee number when you work for the Casino. they do not pay a fair wage for the job that is being asked of you, especially the behind the scene jobs
Pros
awesome floor staff
Cons
terrible upper management and HR
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good place to work at in your younger years. always opportunity for advancement if willing to work hard for it. Strong management within company and some good perks
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i worked here almost 6 months after i got my work visa in Canada in 2013. nice place to work especially in summer when the city is bustling with tourist
Pros
complimentary lunches, dinner for cooks.
Cons
none
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