HSBC
Happiness score is 65 out of 100
4.0 out of 5 stars.
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Working at HSBC: Latest HSBC Reviews

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Canada543 reviews

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3.8Work-life balance

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Management and work culture

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Bad management culture and micro-management within the branch. Always working overtime. Management will not appreciate your work but aim for your mistakes. Stressful company to work with.
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Poor management

Toxic working environment, poor management and low pay. Long working hours in a stressful environment. No trainings provided and expect you to know all the answers.
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Insights into HSBC

Based on 33 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Energizing work tasks
  • Trust in colleagues
  • Sense of belonging

Friendly people and good culture

Management pressure on Sales target. Good work life balance. People are very friendly and helpful. Competitive pay and bonus. Benefits are also very competitive

Pros

Friendly co workers, competitive pay.

Cons

Sales target pressure.
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Top-Heavy and Reactive

It’s not what you know, it’s who you know in the incestuous upper reaches of management. Result? It’s hard to stay motivated because 1. Work is for the little people and 2. Assuming you want to move up, even if you do, you have to be part of a reactive, political and rather dim-witted culture. And really, is that the best use of your lifespan? Too many self-selecting corporate hacks. Such a shame.

Pros

Vacation days, interesting coworkers (of the ones who work)

Cons

Management lacks diversity of thought and ethnicity, too hierarchical, innovation not fostered
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Very poor management, micromanagement, no encourage

micromanagement and ancient style management, the manager will look you are wrong and enlarge the problems. Never hear them praise and encourage you, even your got many customers praise you. Make the staff be discouraged. I agree with another reviewer's comment, here is like as a high school. Moreover, they will request your go to work daily but hire you as part-time staff only. It will be a waste of your time.

Pros

Company benefit is good, colleagues nice

Cons

very poor manager and management
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A good place to work

good package and welfare.Location is very important because your happiness depends on your direct manager. Also you need to be very strong at networking with your clients to get more referral business.
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good benefits but terrible culture

management is incompetent and cant take criticism or be held accountable. little training but will berate you for mistakes/inexperience. wage falls behind the yearly increase of provincial min hourly wage but the benefits are solid
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Fast pace work place. Coworkers are fun to work with, but highly dependent on which branch you are working at.

Fast pace work place. Coworkers are fun to work with, but highly dependent on which branch you are working at. Overall not a bad place to start your career.
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great place, meeting customers from around worl.

system too old needs to be replaced.learn a lot for the first 1 year. not too hard to start a job. same as other bankManagement: really depend on your boss.
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Great place to work

Enjoyed eveyr minute at HSBC.great family feel and they help you achieve the best you can possibly do. the only thing that ruined my experience was covid and wfh.
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Productive and great working enviroment

Great place to kickstart your career. Manager were super friendly and helpful to where I want to do in the future. Amazing place to advance in your career if that's Personal and Wealth Banking or Commercial Banking. Great support from different co workers and everyone was very friendly and outgoing.

Pros

Fair pay and good benefit

Cons

Long Hours
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Poor management

No enough training. Two days on line training, more than forty courses. Pressure but no support. No respect. Different managers different requirements.
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Good to learn, not great to stay

Very stressful work, with minimal resources.Very dated processes and technology.Lacks 'big picture' view, seems like company is always playing catch up. i.e. apps have been delayed for 2+ years while all other competitors go digital.
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Avoid branch level at all costs!

HSBC has been consolidating and eliminating retail banking branch services for the past few years. Now a branch is only staffed by 2 tellers at all times and it's both stressful for the teller and the customers. Micromanaging and bureaucracy is rampant amongst branch staff. You will feel like you're a high school student getting chewed out by the higher ups everyday.

Pros

RRSP matching

Cons

Everything else
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good place to work if you in a good team

Depending on the branch and manager, employee will have different experiences. Some branches are old schooled and micromanaged to a T. Some want to help build your career and create breeding grounds for excellent staff. I have come from both branches and I totally understand where the bad experiences come from, however, not all branches are like that!
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The higher management does not care for front line or lower roles.

pay is sub par to industry standards and won't negotiate. Requires a lot more work than compensation. They want you to work OT but won't pay you. Communication with hr is useless. For an international corporation tend to fail on payroll or other benefits on more than a couple of occasion. Expect you to be able to cover I. Case that happens. Which is quite frequent for this company.

Pros

The staff and local branch was amazing, The higher management at corporate level doesn't care about the front line

Cons

Low compensation, Higher management wastes time with useless meeting, waste time from completing job requires tasks
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Great place to advance your financial career.

I started as a CSR at hsbc with only Customer service experience. They give you great training, they listen to your contributions as a recognize your achievements.

Pros

Great benefits, pension plan

Cons

Can be stressful on the front line.
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Good Company

Good Company to be a part of. Good work life balance and pay. Ethic driven staff and management. Management believes in mentoring staff for growth but not many oppurtunities to grow in admin.
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Productive and Fun place

Productive and Fun place to be at. It is all about being at the right place at the right time.you also need to have a work mentor and ally who would help you by highlighting your successes to the management
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Biased and favouritism

Unfairness and the Head of Canada -Marketing will always make you feel like an outsider.They have promoted people who don’t have the experience but have socialized with them at events Very judgemental and biased environment Wouldn’t recommend this place at all
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Lots of Learning - bad culture

- Great systems and investment in technology.- Very competitive internally - internal competition is something that is encouraged.- Benefits are competitive - but most consider it a toxic work culture.
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Overall rating

Based on 14,351 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture

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