HSBC Employee Reviews
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Disappointing
Manager (Former Employee) - Saskatoon, SK - 25 January 2023
Indeed featured review
The most useful review selected by IndeedNo training from my manager, while he gave other managers an infinite amount of training. Great employees otherwise. Just don’t think I enjoyed the work.
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Amazing place to work at/
Banking professional (Current Employee) - Vancouver, BC - 5 January 2023
One of the best places I ever worked at. Great people culture. Strong benefits. Supporting management. Great work life balance. ERGs doing amazing job.
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Insights into HSBC
What people like
- Ability to learn new things
- Feeling of personal appreciation
- Inclusive work environment
Areas for improvement
- Fair pay for job
- Energizing work tasks
- Overall satisfaction
Top tier employer
Technical Writer (Former Employee) - Toronto, ON - 17 December 2022
They care about their employees, and there is lots of room for progression. The team is very collaborative, and there are many social events within every department.
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Dog eat Dog
Inside Sales (Former Employee) - Markham, ON - 12 December 2022
Management loved to make you a scapegoat for their mistakes. Team members would sabotage you tell lies so you don't look better than them. A toxic place to work.
Pros
Decent bonus structure
Cons
Long hours
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Good job if at head office
Premier Relationship Manager (Current Employee) - Toronto, ON - 6 December 2022
Good bank and good team. Head office is a better place to be than the branches. Pay is in par with other banks. Bonuses are smaller than I have received elsewhere.
Pros
Always something new
Cons
No flexibility
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Great company to start off in
Premier Relationship Manager (Current Employee) - GTA, ON - 29 November 2022
For me, HSBC was great in terms of opportunities for career advancement. I started out as a teller, and was steadily promoted to Premier Relationship Manager over the course of 3 years. Management and leadership do recognize talent, but due to the nature of the profession, it also feels like a rat race where nothing you do is ever enough. HSBC has some truly awful systems and processes. They also truly, truly do throw you in the deep end--no official learning program for new hires, it's just whoever is willing/able to impart their knowledge to you at the branch. Because of this, the people who succeed/stick around have to be able to pick things up quickly which is why I say this is a good place to start our your career--if you can make it here, you can make it anywhere in the Big 5.
Pros
Career advancement opportunities, fair pay
Cons
Pressure, unrealistic sales targets
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Good projects, bad management
Project Manager (Former Employee) - Vancouver, BC - 2 November 2022
From the Day I joined I was onboarded 4 projects without any guidance or training or translon from the pervious PM and was expected to be hands on from Day1. There was no room to learn, also the projects allocated were in different time zones which meant working from 6am to 6 pm with break in between. Overall the projects itself were good but really poor Management.
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Stay away from this Company
Investment Funds Manager (Former Employee) - Toronto, ON - 26 October 2022
Very poor Management. They are short staffed and will ask you to work for extended hours that will not be paid. And the process of getting another Part-time job in parallel is miraculously possible. Manager would speak a different language with teammates and you will be under the impression they are talking behind your back. In your first years you will 20 days PTO that will include sick and personal days
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Great place to work
Senior Manager, Marketing (Former Employee) - Hong Kong, HK , London, Toronto - 5 October 2022
Great collab, work/life balance, competitive pay and most importantly global mobility. The opportunities within the org are endless. In a world of banks, would recommend this org.
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Opportunities to advance. Progressive company
Associate Relationship Support Manager (Current Employee) - Vancouver, BC - 25 September 2022
Opportunities for anyone willing to work hard and put in the effort. HSBC is a progressive company that strives to create a welcoming and inclusive work environment.
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Jobs at HSBC
How Simple Became Complicated
Universal Banker (Former Employee) - Ontario - 17 September 2022
HSBC - How Simple Became ComplicatedNot many opportunities for career advancement if you're hired as a contractor. Very outdated computer system, you'll spend a lot of time dealing with IT issues. Long hours, don't expect to get compensated if you work over-time. No time for breaks or lunch.For my department, promotion based on who you know. High turn-over especially at the branch level.
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Canadian bank held back by International practice
Manager (Current Employee) - Calgary, AB - 6 September 2022
Overall HSBC is a great place to work. The team you work with is very important and I was in great team.Here are some cons:Upper management can be quite demanding and sets unrealistic goals.HSBC can also really use some investments into their technology. Very outdated core banking systems causing many other peoblems.Low pay compared to competitors
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Salary is not so great
Assistant Manager (Former Employee) - Scarborough, ON - 29 August 2022
Very stressful working environment. No lunch breaks.Nice Christmas partiesFormal dress codeVery old software.Software needs to be updated.Very slow computers
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Lack of training, overwhelming workload, long hours
Premium Banker (Current Employee) - Toronto, ON - 19 August 2022
No training provided, expected to perform at 100% on day one. Expected to work overtime with no compensation. Toxic management. favoritism through the organization.
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Good environment, good management
Contact Center Service representative (Former Employee) - Montréal, QC - 17 August 2022
Always good chance for advancement, management encourages you strive for excellence. Friendly atmosphere and respectful. Good incentives and several social activities.
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Poor training. Lack of standards for procedures.
Premium Banker (Former Employee) - Vancouver, BC - 1 August 2022
Suppose you are a new employee and ask 1 question about how to do something right to 4 different co-workers (including your manager). In that case, you might get four different answers, all of which might be wrong—poor training and it is hard to find information internally.
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Management and work culture
ORA (Former Employee) - Toronto, ON - 24 June 2022
Bad management culture and micro-management within the branch. Always working overtime. Management will not appreciate your work but aim for your mistakes. Stressful company to work with.
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Poor management
Personal Banker (Current Employee) - Toronto, ON - 19 June 2022
Toxic working environment, poor management and low pay. Long working hours in a stressful environment. No trainings provided and expect you to know all the answers.
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Friendly people and good culture
Commercial Account Manager (Current Employee) - Vancouver, BC - 26 May 2022
Management pressure on Sales target. Good work life balance. People are very friendly and helpful. Competitive pay and bonus. Benefits are also very competitive
Pros
Friendly co workers, competitive pay.
Cons
Sales target pressure.
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Top-Heavy and Reactive
Product Manager (Current Employee) - Canada - 21 May 2022
It’s not what you know, it’s who you know in the incestuous upper reaches of management. Result? It’s hard to stay motivated because 1. Work is for the little people and 2. Assuming you want to move up, even if you do, you have to be part of a reactive, political and rather dim-witted culture. And really, is that the best use of your lifespan? Too many self-selecting corporate hacks. Such a shame.
Pros
Vacation days, interesting coworkers (of the ones who work)
Cons
Management lacks diversity of thought and ethnicity, too hierarchical, innovation not fostered
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Very poor management, micromanagement, no encourage
Personal Banker (Former Employee) - Vancouver, BC - 5 May 2022
micromanagement and ancient style management, the manager will look you are wrong and enlarge the problems. Never hear them praise and encourage you, even your got many customers praise you. Make the staff be discouraged. I agree with another reviewer's comment, here is like as a high school. Moreover, they will request your go to work daily but hire you as part-time staff only. It will be a waste of your time.
Pros
Company benefit is good, colleagues nice
Cons
very poor manager and management
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Ask a question about working or interviewing at HSBC. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.6 out of 5 stars for Management
3.8 out of 5 stars for Culture
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Questions about HSBC
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