Unorganized, too many bosses that did things differently
Tax Preparer (Former Employee) – Fort St. John, BC – 5 August 2017
Training is not adequate, clients had to wait in my office while I did the tax return and it got approved for sending to CRA. They should have been able to drop off the information, and come back & pick it up when it was done.
Long hours, Clients in your office while returns were being prepared
Tax Professional (Current Employee) – St. John's, NL – 26 July 2017
H&R Block is a fantastic place to work! The management is phenomenal, everyone is so friendly to work with, and you are constantly learning new skills. They are so flexible and understanding with schedules as well. And even though we only meet with clients once a year, on average, it is such a fun and rewarding experience every single time.
Administrative Assistant (Former Employee) – Saskatoon, SK – 24 July 2017
enjoyed working there but need more hours/ higher wages . single one income. meet lots of people. experience in fields as administrative assistant. all cultures and walks of different poverty . answering phones, cash, cheques, administrative assistant experience
Client service professional (Former Employee) – Calgary, AB – 23 July 2017
loved working for this company, will hopefully be returning this year for 2017 tax season, learned a lot in a short amount of time, was basically the go to person in my office even tho i was new. i took the time to learn things when it was slow.
this was my first office job and i really enjoyed it, i wanted the full time hours and they were short staffed so worked at 4 locations in Calgary on a regular basis
District Operations Coordinator (Current Employee) – Toronto, ON – 13 July 2017
The team work at H&R Block is amazing. When I started out at H&R Block as a Tax Professional one of the thing that impressed me the most was the team work in my office and other departments in the organization. This is because the organization's common goal is customer satisfaction.
Tax Professional - Seasonal (Current Employee) – Brampton, ON – 10 July 2017
If you love taxes and want to help others this is the place to work. Pay is not good. The company can really do something to take care of their works. Instead all HnR is concerned with is their revenue.
Customer Service Manager (4 month temp position) (Former Employee) – Edmonton, AB – 5 July 2017
Working for H & R Block during tax season can be busy at the end of the season, slow at the beginning. Lots of learning done when it comes to the way taxes are handled in locations such as H & R Block.
The hardest part was dealing with the customers who were surprised by the cost of having someone prepare their taxes. This resulted in some creative problem solving to keep both the clients and the tax preparers satisfied.
The tax preparation staff were good to work with and they were very easy to approach.
Temporary position for 3 months, easy to get to the office