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H&R Block Pay & benefits reviews: Customer Service Representative
Customer Service Representative88 reviews
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You're not going to get ahead by working here. if you need an average, seasonal job I would give it a try but other than that it's just average. the company overall is about making a profit and not about the actual clients.
Grumpy coworkers and clients complain about price
H&R Block has a great work environment and friendly employees. However, in order to get a job there, prior schooling with their tax academy is required. To have to pay and complete their course and then to work for them only to get paid so little is unfair. It's only for the tax season so it isn't so bad for resume building/time pass/extra income/experience purposes. Very few people are able to build a sustainable career out of working at H&R Block. Their scheduling is great and incredibly flexible, tough to get a lunch break during tax season.
Good staff, good management but low salary. For me, the job is hard because you will deal with any kinds of people. They are mostly mad and upset because of their tax returns. But I learned how to deal with them diplomatically and professionally.
The direct mangers are amazing, district management not good at all. Training is provided but not enough before starting job. Very poor pay, no job security, barely time to take a break. Absolutely no home/work balance.
It is a temp job if that is what someone wants
No breaks, poor upper management skills, horrible pay, no benefits.
Complete tax return for clients ;served clients through greeting ,answering the phone and processing client information; completed cash - back service and accepted payment for regular return. Through working at H&R Block , The most enjoyable the part of job is I learned some useful knowledge.
We help each other
salary is too low; not stable job
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