The management team is horrible, head office employees have unrealistic views of what you should be doing in the store especially since they never work in the actual retail stores they know nothing! Hours are always being changed, they change your schedule without letting you know, management talks bad about the employees all the time. Seriously, one of the worst management teams I have ever experienced. They override you with work all the time, raises are very hard to achieve no matter how hard you work, theres constant favouritism... no benefits unless your'e a manager... If you decide to work for H&M make sure you're with a good team because it could be tough working here.
Visual Manager (Former Employee) – Vancouver, BC – 12 October 2017
A good company for sure, fashionable, trendy and stable which is great. Good benefits too! Training was both good and bad, I think a different approach would have been beneficial for the trainer and trainee.
Very friendly environment and also flexible hours for students
Sales Associate/Cashier (Former Employee) – Canada – 11 October 2017
- Putting garments to the right spot - Making sure the sections are clean and clothes are picked up off the ground - Cashier when needed to replace co-workers - Emptied out cash deposit boxes and counted tills - Ensuring customers have the best customer experience at H&M
Great environment to meet different people and gain friends
Clothing Stock Associate/ Sales Representative (Current Employee) – Toronto, ON – 3 October 2017
Better communication across the board! Better scheduled hours of work Breakfast Better pay for the ones who deserve it= appreciation Positive attitude and work space of needed materials to be successful and efficient
Sales Associate (Current Employee) – Ottawa, ON – 23 September 2017
I just started working at H&M and I enjoy it very much. Everyone is very friendly, supportive and they encourage one another to do their best work. It's a very motivating atmosphere, and the employees are a wide range of people that are easy to talk to. You can be yourself and you are always doing something different every day. The hours are good if you are a student, but not too steady. However, it depends on what is going on in your life (school, other work, etc).
Sales Associate (Former Employee) – Red Deer, AB – 21 August 2017
The management seemed to not really care about the employees and also seemed to pick and choose who they liked and gave the hours to those people. The work environment felt unfair and when asking for hours the management would tell me that i would receive them and then give them to a person who called in three times per week.
Some people were very nice to work with
It was an unfair work environment with no structure
Sales Advisor (Current Employee) – Oshawa, ON – 18 August 2017
Based on my experience with H&M the values of the company and what they stand for are great. The staff tend to be very nice and welcoming, almost like a second home. I'd say management is okay depending on your store, some will work with you more than others. The hardest part of your day tends to just be difficult customers but the culture and environment tends to stay positive, uplifting and enjoyable.
Sales Advisor (Former Employee) – Scarborough, ON – 14 August 2017
This company doesn't care about its workers and will cut shifts to budget money. H&M is not considered the "best" place to work. Management plays favourites and will only give you hours if they like you. They will call you out for things for no apparent reason.... Once they have an opinion of you, they will continue to have that opinion of you by the time you quit! If you mess up a lot, they will continue to wait for u mess up so they can yelll at you about it. Save yourself from stress by working elsewhere because this is not a place you can "grow" from. Coworkers are friendly and customers can be nicce to talk to.
Productive place with several opportunities to grow.
Sales Advisor (Current Employee) – Vaughan, ON – 27 July 2017
It is a very diverse environment where you can just be yourself. It's a perfect opportunity for students as the hours are pretty flexible. It's also great for people who are looking for full-time or more permanent positions as there are several opportunities for growth within the company. It is a great work environment. The staff is great and the management team is approachable.
You get paid holiday pay on your birthday
staff who have worked there for a long time should get better raises
Sales Advisor (Current Employee) – Victoria, BC – 24 July 2017
a great place to work with great people. I have made many new friends in the past six months that I have worked here. Very appreciative of the management team - by far the best managers I have had to date out of all the different jobs I've worked over the past few years.
Sales Associate (Current Employee) – Waterloo, ON – 18 July 2017
I have worked for H&M for 10 years and have thoroughly enjoyed my time there. The environment that I work has a family feeling and I like working with all my coworkers. The management team is wonderfully supportive and backs us 100%.
Sales Advisor (Former Employee) – Scarborough, ON – 14 July 2017
H&M is an amazing place to work! The company is very transparent and the workers from the orientation have a clear idea of what their work place is actually all about. The company takes lots of initiatives to help its associates grow. The departments, expectations, the pace is all exciting and invigorating.