H&M Employee Reviews

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3.0
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journée de travail typique
Commis aux ventes (Former Employee) –  Laval (53)13 March 2019
s'il s'agit d'une journée des temps des fêtes ou jour fériée, journée très occupée. beaucoup de stress, doit être capable de travailler sous pression, doit être autonome et doit absolument travailler en équipe.
Pros
flexibilité pour les horaires (étudiant) bonne équipe de travail.
Cons
mauvaise communication entre les gérants.
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2.0
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It's a job.
STORE MANAGER (Former Employee) –  Hamilton, ON13 March 2019
"Do more with less" is the company's new philosophy. The company has changed over the last ten years. It used to be a company that believed in people and a work life balance. Not anymore.
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2.0
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As most reviews say, management is terrible.
Sales Associate (Former Employee) –  Peterborough, ON11 March 2019
Working close to 40 hours a week, but never getting a promotion is fun. They text you outside of work hours constantly to cover/add more shifts because the management is consistently unorganized. Frequent staff questionnaires to find out how to improve the workplace are ignored. Management bullies each other and part timers. High turnover rate because that much stress is not worth minimum wage and NO chance of promotion. I worked there for years and I am so glad to find a retail job that doesn't cause needless stress.
Pros
Free pizza lunch once in awhile
Cons
Managers, no chance of advancement
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3.0
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Terrible Management
Retail Sales Associate (Former Employee) –  Scarborough, ON9 March 2019
Great people to work with and terrible management. The first month was amazing and then it went completely downhill. Management are mean and often break HR rules.
Pros
Nice lunches sometimes and great people to work with
Cons
Terrible Management
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2.0
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Started off great, but truly not an honest company
Department Supervisor and Sales Coach (Former Employee) –  Waterloo, ON7 March 2019
I worked at H&M for nearly 3 years. At first, it was a very fun, dynamic workplace that supported its staff and ran smoothly. I genuinely enjoyed my first year of work. Unfortunately, the store manager was a nightmare, and Area Office did not care about our concerns, and ignored our pleas for help for months. After they finally terminated the store manager, they left us without an SM through the Christmas rush, and offered us no support and no pay raise for all the extra work we were doing. As a company, they constantly change their policies and routines, and add far too much work to the already heavy management workload, without enough incentives or perks. They truly only care about the money, and have no investment in the well-being of their staff.
Pros
Clothing discount
Cons
Irregular rules, pushy sales tactics, convoluted routines
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5.0
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Fun people, very much enjoyed
Sales Associate (Former Employee) –  Pickering, ON6 March 2019
very much enjoyed working at H&M, it was a great environment to work in with fantastic people. I had to leave for school but there was a problem with the transfer which resulted in me losing my position. However, I really enjoyed working there.
Pros
Free 15 minute breaks with short shifts
Cons
Long closing time
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5.0
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Belle entreprise
Service à la clientèle (Former Employee) –  Gatineau, QC5 March 2019
Très belle entreprise, Elle de développe a 110 % belle horaire de travaille et prend soin de ces employés !
Pros
Belle ambiance, voir commentaire
Cons
rien
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3.0
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Work
Sales Advisor (Current Employee) –  Toronto, ON26 February 2019
Depends on the current managers how your experience will be. You'll meet a range of individuals and the culture is fast-paced and busy. For the amount of work and expected from workers, they need to pay staff above minimum wage.
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3.0
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Good place to work
Sales Associate (Former Employee) –  Ottawa, ON25 February 2019
They were very team motivated which I liked, everyone helped each other out. They weren’t great at scheduling though, had to talk to management a few times about errors.
Pros
Lots of team building games
Cons
On your feet all day
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4.0
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Great place for an entry level job
Sales Associate/Stock Room Assistant (Former Employee) –  Calgary, AB24 February 2019
The people they hire their are fun, young, energetic. However, it still is an entry level job and job promotions are little to none to come by. Great culture though.
Pros
People
Cons
Mobility
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3.0
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fast paced fast fashion
Front End Sales Advisor (Former Employee) –  Oshawa, ON19 February 2019
it is a job that will keep you very active. if you enjoy working with clothes and building fashion, you may enjoy this job. there are some nice incentives for employees.
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3.0
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great experiences at H&M
Sales associate/ customer service (Former Employee) –  Hamilton, ON11 February 2019
it was a good place to start a first job, good training. made a lot of good memories with a lot of amazing people. however, management always failed to lead as an example
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3.0
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Do you like low hours and never getting a raise?
Sales Associate (Former Employee) –  Victoria, BC6 February 2019
Do you like inconsistent hours and never getting a raise? Do you like having a constant throwback to high school due to the work environment and drama? Do you like having too many managers who don't even communicate? Then this might be the job for you!

(sometimes it was chill though)


Also note: you will most likely work full-time hours at some point even though you're a part-time employee. (and everyone is fighting over the full-time positions which there aren't many of)
Pros
Make friends, often food in lunchroom, easy work
Cons
no raises for part time, go from working 40 hours one week to 12 or less the next week
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2.0
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Some co-workers were nice
Sales Associate (Former Employee) –  St. Catharines, ON4 February 2019
Overall it was a great work experience working at H&M and I have developed great customer service, problem solving and communication skills. Although mangers need to be more considerate to health issues.
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3.0
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H&m
Sales Advisor (Former Employee) –  Ontario29 January 2019
Its great if you're a student, or if this is your second job... otherwise would not recommend. Hours aren't steady, shortest shift is 3 hours.

25% off on purchases, makes it great when there's already a sale since it's still applied.

Sometimes, they give free food/snacks for certain days such as during the crazy rush hour holidays.
Pros
25% discount, flexible around your schedule
Cons
no benefits, unless you're full-time.
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2.0
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H&m
Sales Advisor (Former Employee) –  Brampton, ON21 January 2019
I was a part-timer with full-time responsibilities getting paid minimum wage. Daily tasks are to receive truck shipments, process the clothes, run them onto the floor. Also expected to clean sales floor, backup cash/ fitting room, and provide customer service. The job is not bad... if you're a high school student. But as an adult to grow within the company doesn't make that much sense because the compensation doesn't reflect the amount of work you are doing. I worked multiple jobs while maintaining this one and my side job often paid the same as the the managers at H&M. It is a good place to work at to make friends, but other than that it is a minimum wage job. In the beginning of the year there are no hours for employees, most employees get one shift a week and on top of that because they are trying to save hours, the shifts get cut. I would often come in to a 5/6 hour shift only to have it shortened to a 3 hour shift without being notified. It was the same with the rest of my team members.
Pros
team events, parties, work perks, nice people
Cons
short shifts, low wages, no benefits for part-timers
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5.0
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Great place to work
Sales Associate (Current Employee) –  Burlington, ON16 January 2019
The typical day at work consists of working the sales floor. and the cash register. I learned customer experience. The management is great, and the workplace culture is even better. The hardest part of the job is helping difficult customers, and the best part is working the sales floor.
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4.0
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good work environment
SALES ADVISOR (Current Employee) –  Scarborough, ON15 January 2019
fast pace job with a lot of learning opportunities. A good team of coworkers that are always helpful and supportive. The most enjoyable part of the day is being an asset for customer satisfaction.
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5.0
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Great benefits.
Visual Merchandiser (Current Employee) –  Calgary, AB11 January 2019
Great company to challenge your customer service skills. Amazing people everywhere . You get to travel during a store opening and its on the company's expenses.
Pros
great benefits. You get to travel during a store opening.
Cons
not being able to be in control of your own schedule.
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5.0
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super fun, easy coworkers amazing atmosphere
Representative (Former Employee) –  Scarborough, ON5 January 2019
honestly H&M was one of the best places i've been to. management and superiors are so honest and supportive. don't get in trouble for minor mistakes. always asking how you're doing
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