The next best thing to a family
CSA I and CSA II (Current Employee) – Pointe-Claire, QC – 3 April 2018
A typical day at work involves many, many things: servicing clients, servicing representatives, running around, solving problems, and of course, answering calls.
I learnt a great deal about the importance of financial planning and insurance. I also learnt that it`s a tough line of work to be in; I have seen people greatly succeed, but I've also seen others crumble and fail.
The management has changed recently; change is good because it brings a change of pace and new challenges.
The office is one big, happy family; it might seem that way because I've been here so long.
The hardest part of the job dealing with unsatisfied clients. I completely sympathize with them and their worries; it is their life savings we are talking about, and although I try my very best to help them out and give them solutions, some of them can be very rough.
The most enjoyable part of the job is the busy time of year called RRSP season; it's busy and the days are long, but the satifaction after a hard day's work is very enjoyable
Great corporate events