A typical day at work involves many, many things: servicing clients, servicing representatives, running around, solving problems, and of course, answering calls.
I learnt a great deal about the importance of financial planning and insurance. I also learnt that it`s a tough line of work to be in; I have seen people greatly succeed, but I've also seen - more ... others crumble and fail.
The management has changed recently; change is good because it brings a change of pace and new challenges.
The office is one big, happy family; it might seem that way because I've been here so long.
The hardest part of ... - less