Management (Former Employee) – British Columbia – 28 March 2018
Work for this company for four years and just had to part ways. Upper Managment very out of touch with the front line workers. Expect you to have st least half your stage base be teenagers which is very hard to find “great” workers. When you finally would the expectations of them were not realistic. All cashier must get 80% or more of customers email address and if not they are written up and taken of cash no matter how amazing they are at literally everything else! Cant touch the cash register? Now your hours get cut as per head office and guess what? You’re amazing hires quit :( Impossible expectations and store manager and assistant end up baring a very huge load. Asm is hourly so no OT for them that all falls on the manager. 50-65hrs a week is the norm and no support from head office. The further away you are from H the more ignored you are. Zero hours given to get all the stock out, do all the fab elaborate decorating, babysit teens just in for comfy furniture and free wifi and use the headphones, while getting everyone’s email and pushing the app like it’s crack, and push the satisfaction survey and maintain 100% customer scores. It’s no wonder when it comes to the yearly employee opionion surveys the scores are low and turnover is high.
Good clothing discount although it’s capped off at a max per quarter
Long hours, uniform so less freedom to express yourself, no support from head office, high turn over
Store Manager (Current Employee) – Ottawa, ON – 28 February 2018
A lot of moving around when you don’t want to switch locations . Head office visits make staff scared and over worked for them to not acknowledge part time sales associates. Unrealistic timelines and expectations when hours are cut so low. Would not recommend.
Manager (Former Employee) – Manitoba, Canada – 5 February 2018
Management expects you to give up your personal life for the store. When family emergencies come up, they are hardly understanding. They expect management members to treat their job as a career, but don’t give enough pay, flexibility, or stability. Very few opportunities to move higher than Manager. Managers are expected to put in as many hours as it takes, but are not paid over time.
Store Manager (Former Employee) – Edmonton, AB – 25 March 2017
The company is fantastic for part time associates but working as a key holder or higher leaves a lot to be desired. They promote growth and advancement however there is little room for it. There is a huge disconnect between upper management and store management. District and regional supervisors often keep the stores in the dark. Even though you have the title of store manager the company micromanages and wants things done so specifically that a robot may as well do them. Salary leaves lot of room for improvement as I was offered an assistant position elsewhere that paid higher than stores manager. Sadly while they appear to listen and to care about staff opinion they do not. In my time with the company I had several conversations about concerns I had and nothing came of it. They smile, nod their head, and disregard. It is difficult to build a career somewhere where upper level management participates in gossip. Some managers work upwards of 50 hours a week with no thanks or appreciation. And certainly no help from higher ups.
Team Leader (Former Employee) – Belleville, ON – 14 February 2017
Company really focused on positive reinforcement. I feel like I received adequate training for the position I worked. I enjoyed my time working as a team leader and quickly made positive connections with the entire staff.
Associate Manager (Former Employee) – GTA – 31 August 2016
I have been with this company for more then 8 years, I would have loved to stay with them, but the way the manager treats you makes it not worth it, you become a slave, and don't even get the time off that you request. I honestly loved the company and the clothing, but the environment was so stressful and you could feel it with all the staff as well. The manager had no compassion, even if you were dying sick you would still have to come in to close the store because we never had a full team of managers. Manager made you do everything but never taught you how to do it cause she didn't know how to do it herself. Everytime the store did something good it would only be because of the manager that was there, the rest of the team never got any credit.
Not getting time off, no able to use sick hours, work overload
sales associate (Former Employee) – bc – 25 September 2015
No break unless you have a 6 hour shift, no compensation (commission) yet you are given a personal goal and you get scolded if you dont meet your goal, there are times where you will only get one 5 hour or a 3 hour shift per week, you are ask to do a lot of task, management is ridiculously terrible, district manager in the lower mainland is ridiculously terrible at managing all the stores and treating the staff, they treat employees like a slave, co workers talk behind each others back, you cant take vacations on black out periods ( december, august) even though you are just working for a clothing store, everything about this company is just terrible and no place for growth at all. I DONT RECOMMEND WORKING HERE
Pay is really bad (10.45), very few hours, a lot of task, No commission
Service à la clientèle (Former Employee) – Saint-Hyacinthe, QC – 24 September 2015
Je n'aimais pas la vente sous-pression, pour les clients que voulaient seulement regarder c'étais très énervant. nous devions les abordés en rentrant dans le magasin, ensuite dans la zone 2, ensuite dans les cabines et ensuite a la fin a la caisse
Learned about time management, and inventory related understanding and analysis Friendly and nice coworker The hardest part is understanding basic knowledge at beginning, and French understanding as third language
The culture the company preaches about growth and and employee retention is false. The company allows double standards in employee relations. My DSS didn't not embody or display any of the values she enforced from her store managers. You were not able to succeed you because you were not given more opportunity to do so. Basically if they didn't like you (for any reason, not job performance) they would force you out or find a way to say with no explanation "youre not a right fit". I know of them interviewing store managers in the gta area and telling the candidate they couldn't inform them of they actual location because they hadn't fired the current manager yet. Everything is done behind your back and in a manner that directly conflicts with the company's supposed employee relation policies. If you're looking for part time employment and you have a good manager you would probably enjoy your time there. If you're looking for growth development and wanting term stay away from Groupe Dynamite.
music and discount
upper management, no belief in employees, unfair employee relation behaviours