Greater Toronto Airports Authority
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Greater Toronto Airports Authority Employee Reviews

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Canada55 reviews
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4.0
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Lost and Found department is a fabulous place to work!
Customer service is a great job at Toronto Pearson -I enjoy assisting passengers with their complaints and resolving them so that they feel that someone cares and will come back!
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2.0
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Old culture trying to live in current times
Culture is not reflective of what they attempt to present. It still in many aspects is an "Old School" culture and very slow to change. Difficult to get much done as everyone is "too busy" all the time. For change to occur usually happens when there are external factors influencing the change. Prior leadership spent a lot of time attaining rewards and getting press coverage, rather than living the change.
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1.0
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Slow and political
Few good people and many incompetent people in all departments.. insecurity is very high and lots of contract employees to make sure, a few are secured and to eliminate competition.
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5.0
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Great Place to work
Amazing team, amazing management, but a little bit slow paced for me.
Can't say anything bad, really greatfull for the time i spend here and for the people i met here.
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5.0
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Great team work and excellent Management
The management is very supportive
Knowledgeable team

Great perks

Growth path

Focussed on innovation

Use latest technology

Office is approachable through public transport
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3.0
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fast paced and hectic with little to no coaching
It was a nice place to be as I enjoy being around airplanes and a majority of my coworkers were pleasant.
But there was no coaching but more of a "sink or swim" mentality.
Pros
Lots of catered meetings
Cons
poor work/ life balance
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4.0
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Interesting and challenging environment
Meeting the IT needs of a large international airport is a unique environment to work in, and it was a lot of fun learning how it all works under the hood.

A larger percentage of contractors who are generally treated like employees.


Good people, challenging internal customers and projects. Poor financial planning and changing priorities at the top led to budgets being stripped from crucial projects and contractors being terminated due to lack of work.
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5.0
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awesome placce
i just did a 5 month contract, best company i have ever worked for period....respect, good wages, great enviroment , you name it job was great... lots of time to self to keep clear head driving around multi illion dollar aircraft
Pros
being around aircraft
Cons
long drive home to Barrie
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4.0
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Loved my manager
This was a great company to work for. My manager was amazing, she was the most fun, kind and fair Sr. Manager I have ever worked for. I love and miss her dearly.
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5.0
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Great company to work for
Management is very engaged and always there to support staff
Great workplace culture and very diversified

Flexible work hours with the ability to work from home if you need to do to family illness or appointments
Pros
Exceptional Benefits and the option to work from home if need be
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5.0
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good people
I would work here again given the opportunity, I really enjoyed the air side operations aspect of the job. Interacting with all of the various moving parts was interesting.
Pros
air side operations
Cons
some management
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4.0
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Excellent people to work with.
The people you work with are next to none. Very supportive environment. Working at the airport can be stressful, due to the sensiitve environment. Overall great experience.
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5.0
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Intern
I was an intern. They treated me well. I took complaints from local residents, I conducted daily data entry. I made graphs and worked with excel and attended meetings.
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4.0
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Fun place to work - in the right team
There are a lot of great things about working at GTAA, IF you're under the right management.
There is a lot of bureaucracy and "check the box" mentality.

The people are (mostly) all great, there are a few bad apples in every bushel.
Pros
Employee Engagement
Cons
Unionized Environment
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5.0
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Fun and very informative workplace
the most enjoyable part of the welcome team volunteer job is being able to help the passengers find their way in the airport such where to check-in for their flight and which gate they have to go afterwards.
Pros
Very flexible, you can choose your own hours
Cons
none
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2.0
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Job Culture
Non-inclusive and hierarchical management approach. Not a safe place to grow or express creativity.Very slow to adopt new practices and not open to unique perspectives. They are stuck in the past. Not a very supportive of work life balance or remote work teams. Very archaic management style.Too much favouritism.
Pros
Eco friendly building
Cons
Management very unapproachable
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4.0
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Exciting workplace
Great company to work for.

Very excited to be part of Canada's largest airport and support the 35 million or more passengers a year that need dedicated support from all GTAA staff.
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4.0
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Dymanic workplace
GTAA is a fast paced and ever-changing environment.
There is a variety of work available and a lot can be learned from working at the airport. It's a fun place to work.
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1.0
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Political nightmare
Working here is one political and poorly made decision after another. Money wasted. Uninformed and inappropriate people making decisions. Systems, processes and a board of directors that bind your hands to do your job properly. Priorities are screwed up. Top down management style in the extreme.
Pros
Great co-workers and lower level managers
Cons
Disorganized senior management that lacks any strategic direction
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4.0
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Exciting place to work; learn something new every day
People are fun, enjoy what they do, are passionate about the Airport and providing its passengers with a great experience. Toronto Pearson is growing by leaps and bounds, and everyone works hard to keep up with all of the changes.
Pros
Interesting, unique business.
Cons
Sometimes long hours.
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4.0
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Interesting place to work. Unionized environment. Lots of change, room for improvment.
An interesting and fascinating environment always in change. Diversity across departments and subcultures exist within each of them. Company is becoming much more of a business and shaking off it's lingering government tendencies.
Pros
Fascinating environment, Exclusivity, Nice and friendly people, Diversity in experience, Lots of opportunities to learn
Cons
Limited remote working abilities, Constant change, Number of areas requiring growth and maturity as a business and operation.
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