Great West Employee Review

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Engaging and fun environment
Sr. Client Service Assistant, Employee Benefits (Current Employee) –  Vancouver, BC5 October 2013
Every day at work goes by quickly. The continuing education benefits are great, I have taken a number of courses and also earned a designation while working for this company. It is great to be surrounded by co-workers that have been with the company for most of their career.
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Would give this 0 stars if I could
Specialist (Former Employee) –  New Brunswick16 April 2018
I have had 4 managers in the past 10 months due to transformation. None of them care about my performance. If I make a mistake I am just told I messed up - not given help or resources to develop and learn and grow, despite asking for this. I am not asked about what happened, and if there are factors that are unknown. Employees are the last priority, behind customers, clients, advisors, and everyone else. I’ve never been treated like this in my career. I was barely trained, then left to my own devices. I can’t believe this is a multi billion dollar company.
Pros
Free benefits
Cons
Everything else
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Terrible management ruins a perfectly good job
Service Desk Analyst (Current Employee) –  Winnipeg, MB11 April 2018
Great west life was a great place to work years ago but all the corporate downsizing and restructuring has allowed terrible leadership to work its way into the company.

They would rather harp about getting callers off the phone fast than actually helping people (IT issues should be fixed within 10 minutes or punted along to another team). They’ve created metrics that change month to month so that they always have something to ding you on in your monthly meetings with your manager and literally harass you if it takes you a minute too long to finish your notes after a call.

The best part of this job is hanging out with your coworkers after work so you can vent about how bad things are.
Pros
Great coworkers
Cons
Terrible managers
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Overall rating

3.6
Based on 271 reviews
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Ratings by category

3.5Work/Life Balance
3.6Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture