Security Officer (Current Employee) – Woodbine – 14 June 2018
No shifts available, although they will call you 1 hour notice to come in our of desperation. Lots of people leaving every department slowly but surely. Thank you OLG for throwing your people under the bus who build this great Casino.
Stressful place to work due to difficult patrons and coworkers. Consistent noise, 8 hour on your feet, lots of walking, radio traffic every 20 seconds for 8 hours straight.
Working for OLG was way better. This company only cares about bottom line, profits and satisfying their shareholders.
Dealer (Current Employee) – Elements brantford – 28 July 2018
New members to the team will most likely be on the night shift. You work every weekend. You work every holiday. For the amount of sacrifices you make for this job, the pay isn't worth it. No support from upper management. You have no support from the union. Expect patrons to call you names, put you down, cuss at you and still continue to deal to them. The company is about making money. High turn over rate. Advancement barely exists. Lots of favoritism. You will lose friends. Your family life will suffer. If you dont have much education and dont mind being a robot, this might work for you. If you want a work/life balance, this place will not offer that for you.
Office Assistant (Current Employee) – Woodbine – 4 July 2018
A lot is expected out of the admin staff, but the pay is very below average in Toronto. Since Great Canadian took over from OLG, the organization is very disorganized, and everything is about the bottom line. Employees are not happy at Woodbine.
Decent benefits (for now), flexible schedules for administrative employees
Low wages, unhappy employees, career advancement at a low
Supervisor (Current Employee) – Richmond, BC – 6 June 2018
Overall the company is great but a typical day at work may consist of many interesting and new experiences. Many times there are difficult times speaking to customers who are out of control with spending. A good day at work consists with many happy winners and people coming out to have a good time.
Security Officer (Former Employee) – GBH – 26 March 2018
They care about money. That is it!! They are crooks!!! Money laundering and everything!! They buy a new company and walk in and try and lay off 1/3 of the company! Cut people's hours. They stopped giving part time employees shifts do they have ZERO income!!!! Do not work for great Canadian gaming if you want to even put gas in your car!!
Cuts, dont care about employees, everything abouy this company is terrible
Security Supervisor (Former Employee) – Coquitlam, BC – 28 December 2017
I never had a issue with company policies or any other issues, Casino security is more likely customer service including protect the property and staff/customer. I had fun working there, Lots fun meeting with celebrities many times, benefits with profit shares every year, good salary.
Table Games Dealer (Former Employee) – Coquitlam, BC – 10 July 2017
I loved working for GCC, because I felt comfortable in the given environment. When mistakes or problems arose, it wasnt the who blames who game - instead it was efficient and an overall excellent learning experience in regard to things like communication and responsibility. However the legal gambling industry, is quite hazardous and fast paced and can be very,very , very overwhelming. I myself loved the experience, but i understand how some just cant handle the stress when it comes to making mistakes with so much tension from guests and other employees.
Guest services (Former Employee) – Peterborough, ON – 26 March 2017
If it were not for the amazing employees, I'm not sure if I would be able to have the courage to wake up and go to work. The management is sneaky and will imply opportunities but not commit to them...you have to harass them to help you advance and learn new things. There is the exception of the Supervisors in Guest Services, they are a good team.
I agree with a previous review, major boys club....
They also want you to do more work with less people! And when it gets busy, no extra staff is acquired. All people want to do here is work and have a good work/life balance. Not possible with low hours and no guarantees.
Miss OLG and everyone who left...
amazing employees and benefits (for now)
cutting hours, does not staff accordingly, boys club
Slot Attendant/Slot Supervisor (Current Employee) – Surrey, BC & Coquitlam, BC – 10 March 2017
I started off as a Slot Attendant and its honestly one of the easiest jobs I have ever had. I have worked at restaurants, in retail, and in offices. With tips, you're making about $18 to $20 to start off with and get an increase in wage every year. Where can you make that money anywhere else without having any education or doing intense labour work?
Like any service and hospitality job, sometimes it gets busy and you have to work your butt off. And of course, there's always going to be difficult and mean customers but that's what happens when you work with the general public.
There's medical benefits and many opportunities for advancement. I've read the other reviews and I can guarantee the negative ones are from lazy workers who a) have been employed too long with the company and don't realize how horrible other jobs are or b) just naturally negative people who hate everything and everyone.
If I had to put in one major con of the job, it would be the terrible and negative long-term employees who complain about everything. Work would be more fun if I didn't have to work with toxic individuals who hate everything about their job. If it's such a bad place and company to work for, why don't you quit and find another job? Don't ruin work for everyone else. You get paid to do the easiest job on the planet so make the most of it!
There are so many opportunities for growth and advancement if you put in the time and effort. Of course there's standards so if you're expecting to sit around doing nothing/get paid for it, try working as a graveyard parking stall attendant ormore... a cashier at a low volume retail store.less
Benefits, Opportunities for Advancement, No Education Required for Entry-Level Jobs, Tips Included, Employee Events
Graveyard shifts, Short turnarounds, Seniority, Shifts on Holidays and Weekends
Card Dealer (Former Employee) – Richmond, BC – 27 February 2017
Working as a card dealer is very amusing and entertaining, getting the experience to deal with a variety of table games is what keeps you motivated for the first few months, and after this stage passes you become more aware of all your mistakes and start to master a professional style and technique. The management is fair, however sometimes biased since they have to think about the reputation and their client/guests satisfaction towards the experience in the casino. The Hardest part of the job is having to work non stop 6 days a week having less rest and few days off. Even the schedule is unjustifiable since they ask you to work for 10 straight days and having only one day to rest and coming back to work for another 10 days, this is probably one of the reasons why people cannot handle the work. The most enjoyable part of the job is getting to deal games and having a good time entertaining people while they gamble.
unreasonable hours and overtime due to lack of staff
Cage Manager (Former Employee) – Island Hwy, View Royal – 19 February 2017
Handling assets, balancing, revenues. Schedule, human resources. Customer relations and departments communication. Hours- 8-10 per day. Culture - Great entertainment place, priority in customer satisfaction. Hardest part - overnight hours Enjoyable - new challenges every day; working with employees, financial responsibility.