Great Canadian Casinos Employee Reviews

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F and B side requires you to work many midnight shifts when you start...seniority has nothing to do with competence....lots of union/mgmt conflict
F and B server (Former Employee) –  Fraserville, ON2 October 2018
Good if you are starting out in your 20's...low IQ people will hang on longer thinking seniority is the be all and end all of their lives...good luck!!
Pros
None
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6 years for nothing.
Housekeeping (Former Employee) –  Ajax, ON11 September 2018
This place is just plain ridiculous. The management will treat everyone like kids, attack people behind their backs and turn it all into alittle popularity contest. If you are going to be a new employee, be prepared to work nights, even if they tell you differently during your hiring process. They are adding tasks to your jobs almost weekly and trying to cut costs daily. Housekeeping is very valuable, but being a housekeeper for them makes you feel like you can never do a good enough job.. I was there for 6 years and would watch multiple people have to quit over the years due to stress, sick leaves and mistreatment. Money is their number one goal with very little communication from managers to frontline. I saw 4 different managers in those 6 years, they all end up leaving. You will be made fun of as a housekeeper..
Pros
Wage
Cons
Work life balance, expectations, hours and comfort.
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Gaming Life
Casino Games Supervisor (Former Employee) –  British Columbia6 September 2018
Good wages and tips overall.
Growth opportunities always available by learning new games.
Having fun with the customers.
Pros
Good tips
Cons
Strange hours of work
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Goodbye family and social life
Dealer (Current Employee) –  Elements brantford28 July 2018
New members to the team will most likely be on the night shift. You work every weekend. You work every holiday. For the amount of sacrifices you make for this job, the pay isn't worth it. No support from upper management. You have no support from the union. Expect patrons to call you names, put you down, cuss at you and still continue to deal to them. The company is about making money. High turn over rate. Advancement barely exists. Lots of favoritism. You will lose friends. Your family life will suffer. If you dont have much education and dont mind being a robot, this might work for you. If you want a work/life balance, this place will not offer that for you.
Pros
Its clean
Cons
Customers
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Chances Maple Ridge
Security Officer (Current Employee) –  Maple Ridge, BC11 July 2018
Chances maple ridge! no complaints here!
Great people
Great customers
Great service
Great Canadian!

Love working here!

We are like a family at this location.
Pros
Security at Chances gets to do surveillance and floor work.
Cons
Cant think of one
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Fun sand active worlplace
Table Games Supervisor (Current Employee) –  Coquitlam, BC10 July 2018
Great paying jib and benefits. Management does not care about its employees. Employees can easily get laid off. Lots of favouritism. Company does offer great benefits.
Pros
Benefits
Cons
Lay off, no hours
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Not great...
Office Assistant (Current Employee) –  Woodbine4 July 2018
A lot is expected out of the admin staff, but the pay is very below average in Toronto. Since Great Canadian took over from OLG, the organization is very disorganized, and everything is about the bottom line. Employees are not happy at Woodbine.
Pros
Decent benefits (for now), flexible schedules for administrative employees
Cons
Low wages, unhappy employees, career advancement at a low
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Security at Casino Woodbine (part-time)
Security Officer (Current Employee) –  Woodbine14 June 2018
No shifts available, although they will call you 1 hour notice to come in our of desperation. Lots of people leaving every department slowly but surely. Thank you OLG for throwing your people under the bus who build this great Casino.

Stressful place to work due to difficult patrons and coworkers. Consistent noise, 8 hour on your feet, lots of walking, radio traffic every 20 seconds for 8 hours straight.

Working for OLG was way better. This company only cares about bottom line, profits and satisfying their shareholders.
Pros
free parking
Cons
no shifts
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Good place to work short term
Supervisor (Current Employee) –  Richmond, BC6 June 2018
Overall the company is great but a typical day at work may consist of many interesting and new experiences. Many times there are difficult times speaking to customers who are out of control with spending. A good day at work consists with many happy winners and people coming out to have a good time.
Pros
entertaining atmosphere
Cons
late hours
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Amazing place to work
Surveillance Operator (Current Employee) –  Toronto, ON25 April 2018
Great team and management. Love working here. The environment is great and they treat everyone with respect. Values of this company are strong and gives you a lot balance.
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Great
Count team (Current Employee) –  Richmond, BC6 April 2018
I it is a great place to work of you are in school and if you don't mind grave yard shifts ..and of you don't mind having grumpy people put you down..
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Worst company i have ever worked for!!
Security Officer (Former Employee) –  GBH26 March 2018
They care about money. That is it!! They are crooks!!! Money laundering and everything!! They buy a new company and walk in and try and lay off 1/3 of the company! Cut people's hours. They stopped giving part time employees shifts do they have ZERO income!!!! Do not work for great Canadian gaming if you want to even put gas in your car!!
Pros
Nothing
Cons
Cuts, dont care about employees, everything abouy this company is terrible
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Fun place to work with fast pace envoirement
Security Supervisor (Former Employee) –  Coquitlam, BC28 December 2017
I never had a issue with company policies or any other issues, Casino security is more likely customer service including protect the property and staff/customer. I had fun working there, Lots fun meeting with celebrities many times, benefits with profit shares every year, good salary.
Pros
yes
Cons
yes
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can be fun
Dealer Supervisor (Former Employee) –  Victoria, BC29 August 2017
Was a great way to work for a number of years. good benefits, profit sharing. promotions from within. community support, events. overall a great place to work.
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dealer
Server/ Slot Attendant/ Dealer/ Dealer Supervisor (Former Employee) –  Nanaimo, BC6 August 2017
this is one company that treats their employees well i loved working here the staff are awsome slots and on tables i definately reccommend this place of employment
Pros
ggreat company
Cons
have to start by working nights
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Horrible
Cage and Coin Cashier (Former Employee) –  Peterborough, ON27 July 2017
Horrible management. Noroom for movement. a lot of bullying. Too much favouritism to employees that have been there long time. Example being longer breaks. Avoid at all cost.
Pros
Wage
Cons
Everything else
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Not for Everyone!
Table Games Dealer (Former Employee) –  Coquitlam, BC10 July 2017
I loved working for GCC, because I felt comfortable in the given environment. When mistakes or problems arose, it wasnt the who blames who game - instead it was efficient and an overall excellent learning experience in regard to things like communication and responsibility. However the legal gambling industry, is quite hazardous and fast paced and can be very,very , very overwhelming. I myself loved the experience, but i understand how some just cant handle the stress when it comes to making mistakes with so much tension from guests and other employees.
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fun place to work with
Cage Cashier (Current Employee) –  Richmond, BC30 March 2017
a nice company to work with, the management is kind and respectful. when u get hired you supposed to be available morning, afternoon and graveyards. if you work for 2 jobs this could work well.
Pros
great food from co workers
Cons
graveyard
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No advancement opportunities and low morale...
Guest services (Former Employee) –  Peterborough, ON26 March 2017
If it were not for the amazing employees, I'm not sure if I would be able to have the courage to wake up and go to work. The management is sneaky and will imply opportunities but not commit to them...you have to harass them to help you advance and learn new things. There is the exception of the Supervisors in Guest Services, they are a good team.

I agree with a previous review, major boys club....

They also want you to do more work with less people! And when it gets busy, no extra staff is acquired. All people want to do here is work and have a good work/life balance. Not possible with low hours and no guarantees.

Miss OLG and everyone who left...
Pros
amazing employees and benefits (for now)
Cons
cutting hours, does not staff accordingly, boys club
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Easy Work for Great Pay
Slot Attendant/Slot Supervisor (Current Employee) –  Surrey, BC & Coquitlam, BC10 March 2017
I started off as a Slot Attendant and its honestly one of the easiest jobs I have ever had. I have worked at restaurants, in retail, and in offices. With tips, you're making about $18 to $20 to start off with and get an increase in wage every year. Where can you make that money anywhere else without having any education or doing intense labour work?

Like any service and hospitality job, sometimes it gets busy and you have to work your butt off. And of course, there's always going to be difficult and mean customers but that's what happens when you work with the general public.

There's medical benefits and many opportunities for advancement. I've read the other reviews and I can guarantee the negative ones are from lazy workers who a) have been employed too long with the company and don't realize how horrible other jobs are or b) just naturally negative people who hate everything and everyone.

If I had to put in one major con of the job, it would be the terrible and negative long-term employees who complain about everything. Work would be more fun if I didn't have to work with toxic individuals who hate everything about their job. If it's such a bad place and company to work for, why don't you quit and find another job? Don't ruin work for everyone else. You get paid to do the easiest job on the planet so make the most of it!

There are so many opportunities for growth and advancement if you put in the time and effort. Of course there's standards so if you're expecting to sit around doing nothing/get paid for it, try working as a graveyard parking stall attendant or
  more... a cashier at a low volume retail store.  less
Pros
Benefits, Opportunities for Advancement, No Education Required for Entry-Level Jobs, Tips Included, Employee Events
Cons
Graveyard shifts, Short turnarounds, Seniority, Shifts on Holidays and Weekends
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Overall rating

3.2
Based on 59 reviews
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