Happiness score is 55 out of 100
3.7 out of 5 stars.
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Grainger Pay & benefits reviews: Customer Service Representative

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Job Title
Customer Service Representative12 reviews
Canada12 reviews

Ratings by category

3.5Work-life balance
3.8Pay & benefits

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Found 3 reviews matching the searchSee all 3,005 reviews

People, people, and people.

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The most useful review selected by Indeed
As is usual with workplaces worth joining, it's all about the people. I made friends during my stay there who still remain friends...well, perhaps not those to whom I owe money.


Pizza days, free coffee, great people. Loved my supervisor (that's a first).


Location, pay can be higher considering this is a USD $11 billion per year company.
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fun and challenging place to work

I enjoyed working for this company. People, work, clients were all easy to get along with. I have nothing else to say about this company. Unless you want me to lie. I really enjoyed working there. I enjoyed the pay and people I work with.


Superior Management skills


no benefits
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Insights into Grainger

Based on 35 survey responses
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager

Lack of Focus

This company is good depending on your goals. My experience there was not insightful as managers were using me to boost their stats and not get any compensation or rewards for my work. No possibility for advancements since Mangers need to keep its good employees to hit their target goals. And lastly higher management will not take any advice or recommendations you offer simply because they do not value your opinion or judgment (whether they acknowledge it or not) hence why they are so lost and disorganized. Managers would have at least 3 meetings a week to discuss "changes" that kept being pushed back primarily due lack of leadership focus and implementation (actions).
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Overall rating

Based on 3,005 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

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