Grainger
Happiness score is 52 out of 100
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Grainger Employee Reviews

Review this company
Job Title
All
Location
Canada257 reviews

Ratings by category

3.6Work-life balance

Sort by

HelpfulnessRatingDate
Found 257 reviews matching the searchSee all 2,837 reviews

Good company for a corporate one

Indeed featured review

The most useful review selected by Indeed
Most days in a sales environment was spent emailing phoning and visiting customers to make sure the relationships stayed or grew based on the needs of all parties invovled.
Was this review helpful?

Fun place to work

Big Clean New Building, fun co workers.Rf scanner tracks your productivity. Every 15 mins you dint scan the supervisor gets a report. No seniority to get promoted. Goes by management favorite

Pros

Free coffee

Cons

Treated like a slave
Was this review helpful?

Excelente experiencia

Loved great experience.Learned a lot and made some friend.Excelente job environment.Team work and management support. Recommended. Learned a Lot about customer service and SAP.
Was this review helpful?

Among the worst leadership experiences

Hired for a job, they slowly changed the job they initially hired me for to something I've never done. Give me no direct manage, ZERO relevant training and then "dotted line" me to a USA manager who lack of care, coaching and support led to the worst environment you could imagine. Tried to performance manage me out but they had zero proof other than their own incompetence. Talent stay away from Grainger!

Pros

Descent pay

Cons

Almost everything
Was this review helpful?

Metrics ruin what could be an amazing company

Everything is just numbers. The clients are numbers, the employees are numbers. Even if you are making money and getting customers to spend more with Grainger, all they care about are planned customer meetings to bring up their metrics. Harassment and belittlement from management, lack of ethics and customer service. People who put their head down and underperform are rewarded.

Pros

Good salary

Cons

Micromanagemnt, gender exclusion, harra
Was this review helpful?

Rate your recent company

Share your experience to help others

Horrible culture to work in. Its a terrible environment to be in 9 hours a day. Office bullies at its finest in this place.

I highly recommend that if you want to have a healthy mental work environment, YOU DO NOT WORK HERE. Toxicity amongst employees is at 100%! They do not care about you or your mental health. You can't leave your desk, bc everyone watches how long your gone and "tells" on you. Biggest mistake was going to work there. Money is not worth the horrible treatment you receive.

Pros

Salary

Cons

Employees and management
Was this review helpful?

Part time pay full time expectations

The people are nice and care but the company is run by the HR department and people behind a desk. They cut out full time pay and pay by the hour part time only but want full time expectations, always called me after my day was over. The job is customer facing but the companies policies and procedures came from people who seemed to never leave thier desk. The biggest challenges are that the IT tools never worrked consistantly and it is an American company that does not know Canada is a different country.

Pros

Co-workers very helpful and willing

Cons

Job tools never worked consistantly, out of touch leadership
Was this review helpful?

Good entry level job

The only concern is that another American company working in Canada’s oil sector paying very low wages. Below mimmnum wages for this area. This region very expensive, you need both spouses to work with wages they pay.

Pros

It is a job that can give you warehouse experience

Cons

Low wages, that make you leave for other jobs
Was this review helpful?

Great place to start your career

Grainger is a great place to start your career but it is difficult to progress beyond the sr. professional level. The company has great corporate culture. However, the business strategy has limited their growth in the market.
Was this review helpful?

Normal

Entreprise avec aucune avancement professionnel . De plus les directeur des ventes ne sont pas à l’écoute et mette beaucoup de pression .. surtout pour Québec ..
Was this review helpful?

toxic work environment

Lack of leadership, don’t follow their own policies unless it benefits them. Retaliation after bringing concerns to senior leadership. Harassment, punitive budgets make it hard to make money. They reward poor performers who tow the company line and punish people who are top performers and want to make a positive change to their work environment. Compartmentalized departments do not work together and it takes weeks to accomplish things that should take hours. I could go on.

Cons

Toxic work environment, high budgets, retaliation if you speak out
Was this review helpful?

High turnover

Supervisors/ Managers were usually fairly clueless, lots of favouritism directed to select group of employees Attendance was always an issue when I was employed within this organization! The coaching and training was always promised but never followed through on.
Was this review helpful?

Worst place to work EVER!

Management are bullies. They may as well hire robots to work their phones. You make one mistake and they will be out to get you until you either quite or fire you.

Pros

There are none!

Cons

Everything! I would never recommend anyone to work for this company.
Was this review helpful?

Good pay/benefits, Politics

Love the pay and benefits. Hate the mandatory overtime and the politics and favoritism of certain managers. Also do not like the fact that due to changes in the compensation package that someone who has been working here a year can make in the same ballpark of what someone who has been at the company 8 to 9 years.

Pros

Pay, set end time

Cons

Mandatory Overtime, Politics, Toxic Culture
Was this review helpful?

Safe place to work with realistic work expectations

Grainger is big in safety which i like. It’s a fast pace environment that expect high result to keep up with the work demand, but they never compromise safety.

Pros

Provide ppe and training

Cons

Minimun room for growth
Was this review helpful?

All reviews are correct

Like everyone else has said it was great years ago, but since the whole American ways of lean, and metrics make all about productivity and no care for the employees Being told how you don't measure up to standards. Being belittled, and humiliated is what they do to you so you leave. After all it's all about money for the company. You have to take days without pay so the company can corporate spend money on trips to all the DCs on your dime. Also they have no idea what employee rights are and they try very hard to make sure you don't. Keep your personal information to yourself it's none of their business what you do when you need time off work. Dress as you want to as gender or expression. They have no right to tell you what to wear. They need to work on orientation and gender expression rights, as well as sensitivity training for the whole team.

Pros

None all were taken away and blame covid19

Cons

Lacking good management. Poor corporate culture, no Christmas gift nor birthday gift
Was this review helpful?

Bad decision

Great branch of guys. Unfortunately owners have absolutely no Common Sence. A company in the hub of Saskatchewan and you close the branch. Farmers and contractors supported you for decades. Shareholders opted to line their pockets without studying Canadian demographics. Now new plants opening in the area and Acklands.lost all their business.

Pros

Good crew

Cons

Bad ownership. Poorly run by shareholders
Was this review helpful?

No room for creative individuals

Working at Grainger is not the same as it used to be. Management is to be blamed, extreme Micromanagement, cutthroat environment, unnecessary pressure, and unfair treatment is very common. It is not a good place to work!

Pros

Work-life balance

Cons

Micromanagement.
Was this review helpful?

Great team to be apart of and lots of customers and walk ins

Grainger Canada was an exciting fast paced job. Leaders took care of employeesRoom for advancement Lots of on site jobs available through the main branch in fort mcmurray

Pros

Learned SAP system, most leaders were great to work with

Cons

Poor man G’Ment over the inside sales reps
Was this review helpful?

Terrible Commission Structure

Base salary is decent if you're young or brand new to sales but the commission is almost impossible to achieve. Targets are set for 6 months so if you miss your target one month you're pretty much behind the 8 ball hoping to way exceed target the rest of the half to have any chance at making extra money. Our support teams are also terrible. The culture among the majority is to pass the buck whenever possible.

Pros

Currently wfh

Cons

Poor commission, bad company culture, run by Americans who dont have a clue about Canada
Was this review helpful?

It was an amazing place to work I loved it .

I learned so much with the company.I was there for 7 years .and enjoyed every day .if they didn’t do cut backs I still would be with the company til I would retire .great management and co- workers

Pros

Free lunches and great workers

Cons

Overtime when needed
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Grainger. Our community is ready to answer.Ask a Question

Overall rating

3.7

Based on 2,837 reviews

Ratings by category

3.6
Work/Life Balance
3.9
Salary/Benefits
3.2
Job security/advancement
3.2
Management
3.4
Culture

Compare Grainger with

  • Companies
  • Grainger
  • Employee reviews