Enjoyed teaching, coaching and training my associates for career advancement
Goodyear gave me an excellent opportunity to grow my career. I was able to teach, coach & train employees to become professional's in the industry. I liked creating a competitive atmosphere for my locations. I was able to manage a 58-60 million dollar business as a regional manager as well as learning & teaching operations excellence. Managing 400 employees over 5 states helped me understand the different markets which in turn allowed me to be agile in my decisions. This also gave the opportunity to build my bench strength from within the organization. I was able to identify raw talent or gave my associates the hope of building & creating course of actions for their future goals. My SOP was to review expenses, gross profits, sales, customer service issues and P&L projections Daily, Monthly, Quarterly, Annually. I truly believe in customer service & I believe that a positive outcome in the customer's eyes leads to loyalty of our product/brand.