3.3 out of 5 stars.
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GOODWILL NIAGARA Careers and Employment

About the company

  • Industry
    Non-profit & NGO
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4 jobs


Salary estimated from 176 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 12 reviews and is evolving.



Lead Associate in Welland
on 7 March 2021
Productive fun place
Typical day at work is fast pace.We have great customer service, we treat our customers with care. Coworkers are very friendly and helpful. One thing I learned about this job, is not to take things personally, as we all know customers may have a bad day, and we must respect them and take care of the matter in a positive way.Hardest part of the job is keeping up with the donations, however when there is a great team of employees willing to help, we have no problems getting the job done.The most enjoyable part of the job is helping customers. Having a positive attitude and helping my coworkers.
Store Associate in Welland, ON
on 11 January 2022
Unpleasant atmosphere without any positive interaction
demanding of its employees without giving positive feedback, not appreciated of your hard work, very frustating work enviroment and if you speak up you can get yourself fired without reason, worst management I have witnessed , very unprofessional without focus on helping the community , just looking to make the best dollar on donated items, found co-workers to be very unhappy and unable to keep long term employees, always made you feel like you were ignorant without any credit
Sales Associate in Port Colborne, ON
on 8 September 2021
Great place to job but the job is not easy
It's like being on a treasure hunt every day! If you like hard work and fast-paced it's a good job option for you. If you don't like moving and being on your feet all day it's not for you.
Sales Associate in Welland, ON
on 6 September 2021
Micromanaging and laziness
Had a great environment on a store level. Fun, close staff. But plagued by a head office full of micromanagers who will tell you how you're going to do your job regardless of it working or not. Looking for reasons to discipline and put you on the edge of sanity wondering if you're going to be let go regardless of how hard you work and how much you care. But when they're needed to tend to your work environment by fixing what needs to be fixed weeks will pass before it's acknowledged let alone fixed. Not great.
Sales Associate in St. Catharines, ON
on 2 October 2020
No manager or supervisor when I worked there. Staff ran the store
I wouldn't recommend this job to anyone. There was no managers or supervisor the regular staff associates had to run the store which we tried to do our best but created chaos and organization issues with the scheduling and their supervisor and manager they had come in to cover or very rude and ignorant to every employee even had some girls crying and puking cuz that's how upset they made them not a good place to work I was never happy when I went to work there

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Questions and answers

People have asked 10 questions about working at GOODWILL NIAGARA. See the answers, explore popular topics, and discover unique insights from GOODWILL NIAGARA employees.

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Interview insights

Insights from 17 Indeed users who have interviewed with GOODWILL NIAGARA within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

How do you feel about taking orders from a woman? (Yeah, 😒 that's right... They asked that)

Shared on 6 September 2021

What are my availabilities? Why should they pick me over other candidates for the job position? Do I have any customer service skills?

Shared on 7 March 2021
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