GoodLife Fitness Clubs Employee Reviews

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2.0
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Be prepared for super combative employees and no work life balancd
Manager (Former Employee) –  Langley, BC13 November 2018
Pros: Room for advancement

Cons: Employees are super combative/uncooperative/lazy. no work life balance at all. messages for sick/unable to come to shift everyday from employees so you end up having to work. When asked to upper management you basically get told that everyone has to do it for a few months before the work schedule/work-life balanceis normal.

Fair warning to the new manager at Langley so you are more prepared then I was
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2.0
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Avoid if possible
Assistant Manager (Current Employee) –  Alberta6 November 2018
I joined the company and was excited to finally work at a corporation that lives by the core values they advertise. I was constantly hammered with how much GoodLife cares, and how the core values are at the heart of everything the company does. Of course, I was naive to believe something that.

GoodLife cares only about the dollars you make them. I have seen the emails corporate has sent to members who have had to deal with family medical emergencies, a long process, 6+ months, that end with the family member dying. The member froze their personal training they had but due to the length of the issues it went over the max allowed freeze time. There is much more to this story but the long and short of it is that if there is a policy, corporate GoodLife simply does not care. Which causes undue frustration for the managers and staff at the gyms when they have to pass on this info to these members. It breaks my heart when I have to tell people they have to pay even more money to buy out of something they want to keep because corporate would rather stick to their policies than to listen to the needs of their members who want to keep giving the company their money.

Another fun thing is their sales targets... There are clubs that haven't hit their targets in years and are a revolving door of managers, however corporate will raise the sales targets even though the previous targets weren't hit. It's the definition of insanity - to expect different results without enacting any change or evaluating the targets they are setting. I guess someone has to justify their salary.

I would
  more... highly recommend looking at your personal values before you sign a contract with the company. While you will definitely find a handful of managers that are amazing individuals, it is without a doubt that they are not amazing because of GoodLife, but in spite of GoodLife and not letting GoodLife break them of what makes them amazing individuals.

To be fair, they do have a good management training which is worth going through if you are already in the company and have the opportunity. However the amount of BS that you must wade through to get the training makes it difficult to deal with at times. They also preach about "THE WHY" behind why they do what they do, but corporate never has an answer for things like "why is my sales target set this way?" or "why are top performers not held accountable to the company core values?" (to be fair again, it's all about $$$ and if you make it for them, they will protect you to the ends of the earth)

I would not recommend working for them if you can help it. I should have listened to my gut when I got the job offer, but it's hard to find a job in the current economy. Just don't expect to much and you might be ok.
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Pros
Free Membership, Good management training program
Cons
Stress, Politics, Drama, protecting top performers when they violate core values
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1.0
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Horrible place to work.
Fitness Advisor (Former Employee) –  Calgary, AB5 November 2018
They don’t treat you well. They don’t pay well. And they make your life horrible. Dont work here. Goodlife is a big box company that only cares about making money, not about the clients or the employees!
Pros
Free membership
Cons
Long hours, no work life balance, bad managers, no fun.
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3.0
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Sales and Money Driven
Personal Trainer (Former Employee) –  Calgary, AB24 October 2018
GoodLife was more concerned about the trainers making sales than actually helping their clients.
They also made it quite difficult to advance training levels unless your sales met a specific target - even though I had the education to be a higher level of trainer.
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1.0
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Wouldn't reapply once I quit.
customer service (Former Employee) –  Burnaby, BC21 October 2018
I was working a position and wasn't getting paid for it. There isn't any room for growth. A lot of politics. Management was horrible. You could give feedback, but nothing would change.
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5.0
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very fun workplace
Motivator (Current Employee) –  250 Davisville17 October 2018
an average shift for me is usually about 5-6 hours and in that time I greet member at the front desk and help them with any kind of needs they need like how to use a certain machine or how to do a certain exercise etc. My favorite thing about working at goodlife is the people i work with and all the member that i get to see and speak with everyday.
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3.0
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fun work environment, very challenging
Management Trainee/ Membership coordinator (Former Employee) –  Ottawa East, ON7 October 2018
good benefits (ie, free membership)

learned how to build leads and determine solutions by asking questions

management did the job and understood the challenges

great culture, close knit group

hardest part was staying focused near the end of the month
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2.0
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Unrealistic lifestyle
Personal Trainer (Former Employee) –  Windsor, ON3 October 2018
This job requires you to work many unpaid hours, with high and unrealistic expectations for their employees. There is no worklife balance - you are expected to be at the gym at all hours.
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4.0
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Strong team environment
PERSONAL TRAINER (Current Employee) –  Regina, SK3 October 2018
Good place to work with solid management and ability to advance in the company. Pay is average but the potential to make more is always there. Worst part is irregular hours but best part is the people
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5.0
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Great energy
Motivator, Front Desk Manager (Former Employee) –  Milton, ON3 October 2018
This club had such a powerful energy running through it, full of powerful, positive, healthy females working towards a better self.

Truly inspiring to work around.
Pros
Free gym membership
Cons
Long days of standing
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2.0
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No work life balance
General Manager (Former Employee) –  Newfoundland and Labrador1 October 2018
Expected to work 50-60 hour weeks and only get paid for 40. NO overtime. Expected to work after you are off, when you are home, up to 10:30 at night. Must be happy all the time, or "act happy"
Pros
other employees
Cons
hours, senior management, c-management, expectations
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5.0
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great place to work
PERSONAL TRAINER (Former Employee) –  Kanata, ON25 September 2018
Great place to challenge yourself and gain experience in the fitness industry, I met a lot of really great people that have helped mold me into the best version of myself.
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3.0
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Good starter for personal training
Personal Trainer (Current Employee) –  Edmonton, AB24 September 2018
Long hours, not paid very well, very stressful, not a flexible schedule. You get a free gym membership and get all the perks of a member but there isn't much time to use it because you have to work all day and then don't get paid for the entire day you are. The work is rewarding once you gain clients and can actually help them. But the entire process up until then is hard and long, and after 3 months they stop paying a base salary and makes it very difficult to make ends meet
Pros
Free Membership
Cons
Long Hours, Not much Salary
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1.0
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Be prepared to work very long hours for very low pay
Personal Trainer (Former Employee) –  Toronto, ON24 September 2018
As a personal trainer, the location you go to will make or break you. End up at a bad location and you will find yourself working with people who have anger management issues. Company does not care for workers or clients - sales sales sales. Quantity over quality, always mentality.
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5.0
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Social and Work Balance
Accounting Administrative Associate (Current Employee) –  London, ON22 September 2018
It was a good experience in Goodlife life, this was place where everyone should want to work.
Arranged cultural events / short terms party events where every one gather and share their ideas and know.
Monthly meet and greet meeting - introduce yourself and know about your colleagues which works in different departments
Pros
Pot luck
Cons
Didn't find any
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3.0
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Reliable and convenient place to work.
Customer Service Representative (Current Employee) –  Scarborough, ON21 September 2018
Goodlife provides associates with perks of living a healthy and fit life with a free membership for associate, one other person, and two discounted rate memberships. Members truly make the job a more enjoyable place to be.
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5.0
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Team environment
Motivator & Fitness Associate (Former Employee) –  Peterborough, ON14 September 2018
Great staff and fellow teammates. Enjoyable group work. Too much emphasis on the dollar and not enough on loyalty of members. Expected to work fitness into the job, but on own time. Not enough opportunity for commission sales to other than sales team.
Cons
Too much focus on bottom line, not enough on client needs
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4.0
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Great place to learn new things
Assistant General Manager (Current Employee) –  Cobourg, ON5 September 2018
- days can be long when working as a Fitness Adviser
- training is glorious and they fully encourage knowledge
- sales launches are handled with great leadership
Pros
free memberships
Cons
pressure / pay
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2.0
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Good if you already live in the gym
JUMP! child minding associate (Former Employee) –  Mississauga, ON5 September 2018
experience depends on the location. group fitness leader seems like the best position, every other position seems like they are low balled and get the short end of the stick.
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3.0
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Stable Company, has longevity
Senior General Manager, Toronto Dunfield Club (Former Employee) –  Toronto, ON5 September 2018
Standard gym... challenging to advance. Has their infrastructure already setup - the playbook is complete. Good, clean facilities. Decent culture overall, lots of good talent there.
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Overall rating

3.6
Based on 730 reviews
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3.3Work/Life Balance
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