Goodfood Employee Reviews

I learned a lot of sales techniques as well as improving my communication with written and oral customers. I also learned a lot about how to manage stress by using it wisely to allow me to perform.

Pros

Formations, free food and an amazing team to work with.

Cons

There was a little less flexibility in terms of working hours

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bad work environment

Fulfillment Associate (Former Employee) - Montréal, QC - 3 June 2023

horrible culture at this company. employees are treated awfully by management. i would never recommend goodfood to anyone. maybe if they treated their employees with respect and paid a livable wage they wouldn’t have such a high turnover rate.

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Insights into Goodfood

Based on 185 survey responses

What people like

Clear sense of purpose
Fair pay for job
Ability to meet personal goals

Areas for improvement

Trust in colleagues

Overall good place if you are starting out

Inventory Associate (Former Employee) - Montréal, QC - 3 June 2023

A good place to work, but work is seasonal , It will take time for you to promote people come and go just in a year .Pay is good but have to work in cold temperature .

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Too cold some time

Associate (Former Employee) - Montréal, QC - 19 April 2023

It was good for that time i was a internatianl student.... pay was good during covid. But it was so cold sometime its hard to work in that type of frozen icy food items

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Great place to work!

Loyalty and Retention Specialist (Former Employee) - Kitchener-Waterloo, ON - 12 February 2023

Had worked here for a while until my mental health took a toll and effected my work performance. Had a ton of support from my team lead and management and they had even set plans in place to help me succeed. The only downfall I can say is when I comes to letting people go, it seems only a manager will know they will let you go and last minute without warning you’ll be fired. (With severance) and if you’re preforming top tier and they give you a raise, if you don’t maintain these numbers you can not move back down, you will just be fired.

Pros

Great people to work with, work from home, friendly team leads, fair salary

Cons

Unexpected layoffs, if you preform great and move up you can not move down

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I would not recommend

Marketing Director (Former Employee) - Toronto, ON - 6 February 2023

Lack of experience in the management team which leads to a narrow tunnel vision of the business, knee-jerk reactions and lots of egos to manage. They hire people with a lot of experience, however the leadership team is not keen on listening/trusting them.

Pros

Good compensation

Cons

Lack of trust

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Good company

Shipper (Former Employee) - Montréal, QC - 31 January 2023

Good company for students great opportunity to grow worked their as student great environment Supervisor and managers are great and supportive good placed to work

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Worst job I ever worked at

Goodfood Member Happiness Team Member (Former Employee) - Montréal, QC - 26 January 2023

Back-to-back phone calls, horrible customers, poor benefits, poor salary. I couldn’t wait to gtfo to be honest. I reached a breaking point and quit. Oh and on top of all of this, they market themselves as a service that can help with cutting down on food waste. That’s almost laughable, considering that they would throw out TONS of perfectly good produce a day and workers weren’t allowed to bring any home. I heard their company isn’t doing that well which serves them right

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Manque de sérieux

Expédition / Réception (Former Employee) - Montréal, QC - 18 January 2023

Paye les employés quand ils veulent, retard dans le paiement du salaire

Pros

Inclusions immigration

Cons

Paye pas les employés

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Productive and fun

Fulfillment Associate (Former Employee) - Mississauga, ON - 13 January 2023

I would pick and pack orders and get them ready for shipment , I would preform proper PPE and wear all protective gear. I would gather from a specific list and package them in a specific was making sure all the food was kept fresh.

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Jobs at Goodfood

See more jobs

Delivery Driver - Toronto

Associé en production/Production Associate

Montréal, QC

30+ days ago

Delivery Driver - Ottawa

Ottawa, ON

30+ days ago

Commis d'Entrepôt / Warehouse Worker

Montréal, QC

30+ days ago

Goodfood Market's culture and the Performance of its Operations after the pandemic

Inventory Control Specialist (Current Employee) - Calgary, AB - 11 January 2023

Goodfood Market is a competitive meal kit delivery company in Canada with consistent ranks in delivering high-quality standards. Goodfood is currently trying to overcome the continued decline of its overall performance, just like other business industries, after the global business landscape has changed, resulting from the U.S.-China conflicts and pandemic impacts.Of course, these impacts will create a chain reaction in business operations, testing management competence if they would react or proactively respond to a change. Few people would often see this part because of its workplace culture. If you belong to a particular culture, whether you naturally act or replicate the way they lead, hoping to be acknowledged. This kind of practice in the organization will hurt business operations in the long run and won’t be helping at all to overcome the change in the global business landscape. This workplace culture impedes the organization from making another leap to becoming even more successful in this new business landscape. Goodfood Market should start asking why giant and successful companies worldwide are still thriving despite the economic downturn. That is because they know well how to unleash their employees' potential and foster work-life balance by utilizing organizational behavior knowledge, which eventually sparks product and service innovation.“The horse can see its blindspots and find better alternative routes only if you take off the horse blinker.”

Pros

Better benefits.

Cons

Poor management skills molded the workplace culture.

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Good job to start learning about multiculture

Fulfillment Associate (Current Employee) - Montréal, QC - 4 January 2023

It's a good job to start, but not to develop or grow into. It has a very marked culture, most of its workers are from the Middle East and among them they are more collaborative, excluding those who are not from their culture.The company does not have a good risk management at work, I think that the relationship with the workers should be improved, with better implements and comfort in the rest and work area.

Pros

Free food

Cons

Safety

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Great work culture and position

Fulfillment Associate (Former Employee) - Ottawa, ON - 3 January 2023

Was a fulfilment associate at the Ottawa GoodFood that is now closed. Management was optimistic and helped train everyone there fairly quickly. Sure do miss this position.

Pros

Good Pay, Good Hours, Good Work Environment

Cons

Short Lunch Break

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Decent place to work

Delivery Driver (Former Employee) - Calgary, AB - 18 December 2022

Not a bad job but they should provide GoodFood vehicles. They expect you to pay for your own gas while you deliver their product. Not a long term solution.

Pros

Independence

Cons

No benefits, pay for your own gas

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None at all

Production Associate (Former Employee) - Montréal, QC - 23 November 2022

Management is bad. Only supervisors get bonus. They want you to work fast like a robot. Untidy place. There’s a quota of 6+ and they are pushing you to do more because they will get bonus if they reach more.

Pros

Free coffee

Cons

Cold

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Overworked and underpaid

Fulfillment Associate (Current Employee) - Saint-Laurent, QC - 3 November 2022

I have been working there for almost a year and I had a decrease in pay instead of a pay raise. This company has a lot of financial problems and about to shut down.

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Sinking ship

General Laborer (Former Employee) - Montreal, QC - 3 November 2022

It was fun working in this company before until covid is finished, everything went down and more stress. It is a cold place to work so all the time you need to wear jacket

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Livreurs

Livreur (Former Employee) - Montréal, QC - 24 October 2022

Pas mal comme expérience entreprise bien organisé

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Goodfood was a great source of money for me financially this year.

Call Center Representative (Current Employee) - Toronto, ON - 14 October 2022

I liked the managers and dispatch team. The whole game was to get as much orders out to customers as possible and get paid for every minute on the shift. I loved the work seniority I had within the company since I have worked there for a year.

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work experience

Livreur (Former Employee) - Montréal, QC - 12 October 2022

it was the worst experience I had working there the suprivisors give shifts to their friends if they don't like you they will curse you we got offended a lot as students working there they sent us long distances like 100 km and they want us to return un 30 minutes, they don't give us a break and if we get late they fire us that day a lot of dispatchers do what they like and what they want and they make problems for you

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Not What I Thought It Would Be

HR (Former Employee) - Canada - 7 October 2022

Unfortunately, the executives placed a risky bet on pandemic consumer behaviour trends being maintained post pandemic and that was a risk that didn't work out. Entrepreneurship is never easy and navigating a food business is always a volatile and low margin industry. That said, the top leadership does not prioritize the workplace culture and the health and safety of its employees. Too much change, not enough strategic vision, and a lack of accountability are the reasons the business is not succeeding.

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