Goodfood Employee Reviews
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The management team is very nice and my TL always made sure I have everything to succeed.
Specialist Loyalty Agent (Former Employee) - Saint-Laurent, QC - 3 June 2023
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The most useful review selected by IndeedI learned a lot of sales techniques as well as improving my communication with written and oral customers. I also learned a lot about how to manage stress by using it wisely to allow me to perform.
Pros
Formations, free food and an amazing team to work with.
Cons
There was a little less flexibility in terms of working hours
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bad work environment
Fulfillment Associate (Former Employee) - Montréal, QC - 3 June 2023
horrible culture at this company. employees are treated awfully by management. i would never recommend goodfood to anyone. maybe if they treated their employees with respect and paid a livable wage they wouldn’t have such a high turnover rate.
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Insights into Goodfood
What people like
- Clear sense of purpose
- Fair pay for job
- Ability to meet personal goals
Areas for improvement
- Trust in colleagues
Overall good place if you are starting out
Inventory Associate (Former Employee) - Montréal, QC - 3 June 2023
A good place to work, but work is seasonal , It will take time for you to promote people come and go just in a year .Pay is good but have to work in cold temperature .
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Too cold some time
Associate (Former Employee) - Montréal, QC - 19 April 2023
It was good for that time i was a internatianl student.... pay was good during covid. But it was so cold sometime its hard to work in that type of frozen icy food items
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Great place to work!
Loyalty and Retention Specialist (Former Employee) - Kitchener-Waterloo, ON - 12 February 2023
Had worked here for a while until my mental health took a toll and effected my work performance. Had a ton of support from my team lead and management and they had even set plans in place to help me succeed. The only downfall I can say is when I comes to letting people go, it seems only a manager will know they will let you go and last minute without warning you’ll be fired. (With severance) and if you’re preforming top tier and they give you a raise, if you don’t maintain these numbers you can not move back down, you will just be fired.
Pros
Great people to work with, work from home, friendly team leads, fair salary
Cons
Unexpected layoffs, if you preform great and move up you can not move down
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I would not recommend
Marketing Director (Former Employee) - Toronto, ON - 6 February 2023
Lack of experience in the management team which leads to a narrow tunnel vision of the business, knee-jerk reactions and lots of egos to manage. They hire people with a lot of experience, however the leadership team is not keen on listening/trusting them.
Pros
Good compensation
Cons
Lack of trust
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Good company
Shipper (Former Employee) - Montréal, QC - 31 January 2023
Good company for students great opportunity to grow worked their as student great environment Supervisor and managers are great and supportive good placed to work
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Worst job I ever worked at
Goodfood Member Happiness Team Member (Former Employee) - Montréal, QC - 26 January 2023
Back-to-back phone calls, horrible customers, poor benefits, poor salary. I couldn’t wait to gtfo to be honest. I reached a breaking point and quit. Oh and on top of all of this, they market themselves as a service that can help with cutting down on food waste. That’s almost laughable, considering that they would throw out TONS of perfectly good produce a day and workers weren’t allowed to bring any home. I heard their company isn’t doing that well which serves them right
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Manque de sérieux
Expédition / Réception (Former Employee) - Montréal, QC - 18 January 2023
Paye les employés quand ils veulent, retard dans le paiement du salaire
Pros
Inclusions immigration
Cons
Paye pas les employés
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Productive and fun
Fulfillment Associate (Former Employee) - Mississauga, ON - 13 January 2023
I would pick and pack orders and get them ready for shipment , I would preform proper PPE and wear all protective gear. I would gather from a specific list and package them in a specific was making sure all the food was kept fresh.
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Jobs at Goodfood
Goodfood Market's culture and the Performance of its Operations after the pandemic
Inventory Control Specialist (Current Employee) - Calgary, AB - 11 January 2023
Goodfood Market is a competitive meal kit delivery company in Canada with consistent ranks in delivering high-quality standards. Goodfood is currently trying to overcome the continued decline of its overall performance, just like other business industries, after the global business landscape has changed, resulting from the U.S.-China conflicts and pandemic impacts. Of course, these impacts will create a chain reaction in business operations, testing management competence if they would react or proactively respond to a change. Few people would often see this part because of its workplace culture. If you belong to a particular culture, whether you naturally act or replicate the way they lead, hoping to be acknowledged. This kind of practice in the organization will hurt business operations in the long run and won’t be helping at all to overcome the change in the global business landscape. This workplace culture impedes the organization from making another leap to becoming even more successful in this new business landscape. Goodfood Market should start asking why giant and successful companies worldwide are still thriving despite the economic downturn. That is because they know well how to unleash their employees' potential and foster work-life balance by utilizing organizational behavior knowledge, which eventually sparks product and service innovation. “The horse can see its blindspots and find better alternative routes only if you take off the horse blinker.”
Pros
Better benefits.
Cons
Poor management skills molded the workplace culture.
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Good job to start learning about multiculture
Fulfillment Associate (Current Employee) - Montréal, QC - 4 January 2023
It's a good job to start, but not to develop or grow into. It has a very marked culture, most of its workers are from the Middle East and among them they are more collaborative, excluding those who are not from their culture. The company does not have a good risk management at work, I think that the relationship with the workers should be improved, with better implements and comfort in the rest and work area.
Pros
Free food
Cons
Safety
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Great work culture and position
Fulfillment Associate (Former Employee) - Ottawa, ON - 3 January 2023
Was a fulfilment associate at the Ottawa GoodFood that is now closed. Management was optimistic and helped train everyone there fairly quickly. Sure do miss this position.
Pros
Good Pay, Good Hours, Good Work Environment
Cons
Short Lunch Break
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Decent place to work
Delivery Driver (Former Employee) - Calgary, AB - 18 December 2022
Not a bad job but they should provide GoodFood vehicles. They expect you to pay for your own gas while you deliver their product. Not a long term solution.
Pros
Independence
Cons
No benefits, pay for your own gas
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None at all
Production Associate (Former Employee) - Montréal, QC - 23 November 2022
Management is bad. Only supervisors get bonus. They want you to work fast like a robot. Untidy place. There’s a quota of 6+ and they are pushing you to do more because they will get bonus if they reach more.
Pros
Free coffee
Cons
Cold
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Overworked and underpaid
Fulfillment Associate (Current Employee) - Saint-Laurent, QC - 3 November 2022
I have been working there for almost a year and I had a decrease in pay instead of a pay raise. This company has a lot of financial problems and about to shut down.
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Sinking ship
General Laborer (Former Employee) - Montreal, QC - 3 November 2022
It was fun working in this company before until covid is finished, everything went down and more stress. It is a cold place to work so all the time you need to wear jacket
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Livreurs
Livreur (Former Employee) - Montréal, QC - 24 October 2022
Pas mal comme expérience entreprise bien organisé
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Goodfood was a great source of money for me financially this year.
Call Center Representative (Current Employee) - Toronto, ON - 14 October 2022
I liked the managers and dispatch team. The whole game was to get as much orders out to customers as possible and get paid for every minute on the shift. I loved the work seniority I had within the company since I have worked there for a year.
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work experience
Livreur (Former Employee) - Montréal, QC - 12 October 2022
it was the worst experience I had working there the suprivisors give shifts to their friends if they don't like you they will curse you we got offended a lot as students working there they sent us long distances like 100 km and they want us to return un 30 minutes, they don't give us a break and if we get late they fire us that day a lot of dispatchers do what they like and what they want and they make problems for you
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Not What I Thought It Would Be
HR (Former Employee) - Canada - 7 October 2022
Unfortunately, the executives placed a risky bet on pandemic consumer behaviour trends being maintained post pandemic and that was a risk that didn't work out. Entrepreneurship is never easy and navigating a food business is always a volatile and low margin industry. That said, the top leadership does not prioritize the workplace culture and the health and safety of its employees. Too much change, not enough strategic vision, and a lack of accountability are the reasons the business is not succeeding.
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Ask a question about working or interviewing at Goodfood. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.1 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.0 out of 5 stars for Culture
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Questions about Goodfood
- What advice would you give the CEO of Goodfood about how to improve the company?14 people answered
- What is the most stressful part about working at the company?11 people answered
- What benefits does Goodfood offer?9 people answered
- What is the work environment and culture like at the company?8 people answered
- What are the perks offered by Goodfood?7 people answered
- How is feedback from management delivered at Goodfood?6 people answered
- Is Goodfood hiring new workers during the COVID-19 outbreak?6 people answered
- What tips or advice would you give to someone interviewing at Goodfood?6 people answered
- If you were to leave Goodfood, what would be the reason?6 people answered
- How much time do you spend working in the fridge in a day?6 people answered