The feedback from our employees is important to us, and we are concerned to hear comments like this. We apologize that you had a negative experience working for us. After an internal discussion, we thought of two situations where you might have felt "cheated" out of wages, and we wanted to address them both.
The first situation is that you were terminated within the first three probationary months of employment, which would have incurred the charges of your safety training for on-boarding. This possibility is clearly communicated to all prospective employees at the time of hiring because it is a standard, company-wide policy. The second situation is that you reached three months of employment and qualified for the first wage increase, but your rate was not immediately increased on that exact date. The reason for this is that our supervisors must personally meet with you and conduct a review, and the schedule of this meeting may not fall directly on the date of your third month of employment. In this situation, it is our company policy to back-pay the employee's wage increase to the correct date, and we communicate this directly to an employee that is expecting a wage increase.
Thank you for taking time to leave a review. We made some time to inspect our wage policies for any deficiencies, and as a result, we are confident that we are following the current labour laws of Alberta and that we are treating our employees respectfully.
Thank you for taking the time to share your comments about your experience with our company.
Thank you very much for such a positive review. We sincerely appreciate the kind words.
Thank you for taking some time to review your experience of working with us.
We very much appreciate the excellent review, and are pleased to know that you're having a great experience working with us.
Thank you very much for the positive review and recommendation. We sincerely appreciate your time and attention.