Givex Employee Reviews for Customer Service Representative

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good place to work
QA Analyst (Former Employee) –  Toronto, ON30 September 2014
learned a lot at my previous workplace. used manual testing and HP QC and QTP for Automation Testing.
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Zero opportunities to learn or grow
Client Services Representative (Former Employee) –  Toronto28 January 2019
They try to pose as a startup, innovative and young company but turns out that it is only a call center in which your primary (and only work) it's taking calls all day long and answering questions about gift card balances, how and where you use it and troubleshoot errors on card machines.
No training nor documentation on anything and management team (if there are any) don't care with you or on what you are doing, as long as you are answering your calls and logging everything in the 15 years old internal platform. Zero opportunities to learn and to grow whatsoever. I had friends there suffering for anxiety, panic attacks, new employees very often did not show up on the second day of work! There's no coffee or any other perk in the office, they offer water (hot and cold) and fruits like banana, banana and bananas. Oh, sometimes oranges and apples too!
Pros
Water
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Overall rating

2.5
Based on 8 reviews
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Ratings by category

2.0Work/Life Balance
1.8Salary/Benefits
2.0Job Security/Advancement
1.4Management
1.8Culture

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