Sales Associate/Cashier/Customer Service (Current Employee) – Burlington, ON – 18 November 2018
A typical day as a Giant Tiger sales associate was very relaxed but could sometimes be stressful when busy. From my experience with GT, I have learned a lot about working in Customer service, Cashier, Stocking departments such as hard goods and Grocery and I also did some merchandising here and there The management treated me very fairly and just. The workplace culture was very warm and it felt like a family. The hardest and most non enjoyable part of the job was working with customer service and dealing with challenging customers who would not behave.
Associate. Work hard for little pay. Micromanaged. A lot of drama.
Associate (Former Employee) – Smithville, ON – 19 November 2018
You don't get trained properly but expected to do a perfect job. Just watched short training videos that mostly just promoted Giant Tiger. More like promotional videos. Was futile.. Manager spent no time training you., co-workers didn't because had no time to and didn't really care to. Manager expects too much work from employees for lousy pay and has favorites. Overworked and not appreciated. Felt like a peon.Mostly clean up after customers messing up everything, dirty store. Most customers low lifes and messy.
Drama and back stabbing among coworkers. Can't trust anyone. Same in any retail. Everyone competing for manager approval. Higher ups have attitude. Toxic environment. No job security. You're disposable.
In a typical day in my last position I fulfilled of opening and closing, as well as overseeing a staff of seven individuals. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues.
Senior Full-time Grocery Clerk (Current Employee) – Welland, ON – 1 December 2018
Giant Tiger Welland is a place that where the workplace culture is the best aspect of the job, you can easily have a good time with fellow employees and also get the job done with ease, which is a great thing to look forward to on a long day.
difficult to request certain days off, occasional rude customers
Fast paced and hetic work, organization needs to be improved by higher managment.
PRODUCE ASSOCIATE (Former Employee) – Halifax, NS – 29 December 2018
An establishment that values its top managers over everything else. The customers are usually valued very highly but the way that the managers operate is not a way that managers should operate. Some of the employees are very rude and judgemental.
Nice place to work, co-workers are nice and very professional.
Fashion Associate (Former Employee) – Ottawa West, ON – 2 October 2018
I’ve been working there for many years. It was fun and I had a good experience dealing with nice & bad customers. You have to experience this kind of job so you grow as a nice individual. My co-workers are nice & professionals, well ...few are not. Company trained you from time to time especially customer service that most of us need to not just in a retail an office environment as well, as some offices workers doesn’t know about customer’s service!
Truck Driver - Class 1 (Former Employee) – Ottawa, ON – 6 October 2018
Good place to work you get to deliver two different places deliveries are easy for the most part equipment is clean and fairly good problem is they do not pay well at all and you eventually leave no overtime till after 60 hours and if you get over 60 hours they will cut it back so you don't get overtime start pay is around $17
Cashier (Former Employee) – Fredericton, NB – 17 September 2018
Giant Tiger is the perfect place if you're looking for a job on little to no experience. My co-workers were great, the pay was decent for a retail job, and the breaks were longer than they needed to be (didn't really appreciate that until I left and realized that wasn't the norm).
Hour long lunches, decent employee discount
Scheduling isn't super flexible, only get the schedule one week in advance
Forklift Operator/Receiver (Former Employee) – Ottawa, ON – 12 September 2018
Management has botched the transition to the new warehouse. Sending product back to the old warehouses, because they can't offload fast enough, despite taking 90% of our staff. No wage increases for existing employees moving to the new facility. New wage increase for part time/agency associates IN THE INTEREST OF KEEPING THEM HIRED, but no increase for existing employees running out their contract. There is no incentive to actually do your job anymore, as there is no enforced consequence for not doing it. Incentives target non-employees, makes the company seem like they don't care about their employees running out their contracts.
Health n Safety isn't enforced, running stop signs, loose product high in the racking, fire hoses/fire columns inaccessible due to pallets in the way, etc...
Customer Service Associate (Current Employee) – Shawville, QC – 3 November 2018
I am a cashiere and I find it often not stimulating enough, I need more to my day to day roles and duties. I want to use my brain more, i actually miss school and need more responsibility and want a job where there is room for advancement and I need to wake more money.
Team Lead (Current Employee) – Ottawa, ON – 7 September 2018
Direct supervisor was great to work with and was very knowledgeable in operations of the warehouse. During my development in a leadership role I took many ques and instructions from him to continue learning how to handle and manage employees. It was always a fun environment and enjoyed the people I worked with.
Supervisor, cashiers - retail (Current Employee) – Rockland, ON – 28 August 2018
- Always working costumers - Always on my feet - I learned teamwork, communications, and organization - People I work with are freindly always there to help each others out - What I love about my work is that we can joke around with each other and have fun
Category Manager - Grocery (Former Employee) – Ottawa, ON – 17 July 2018
Great opportunity at GT and lots of growth now and in the future. Management is a little dated and not overly interested in change or evolution. Heard too many times that "this is how it's always been done". That being said, i would definitely recommend this company to anybody. The future looks bright and lot has already changed since I left.
Order Picker (Former Employee) – ottawa,ont – 7 August 2018
Not a bad place to work if you don't mind hard work, raises are above average, Cross training on fork lifts is available. In your reviews they like to ask you what you would like to learn. Monthly meeting, management little side track lately with move to Johnstown,Ont happening