Hard not to comment on this review that is so filled with anger, but more importantly such misinformation.
We are not a "small screen protector company". We have locations all around the world and have been in business since 2007. 3 years ago a hard working, loyal team took over Canadian operations and made this a company people not only wanted to work for, but stay at. Our retention rate for staff is 65% over 2 years. For a mall cart business, this is unheard of and we are proud of that.
Like any company, if you are on the schedule, which is set a month in advance after you have been asked what days/times you need off, you are responsible for covering. If you cannot, we do all we can to help. With only 1 or 2 members working a location at a time, we do need to count on you.
As for our managers, initially we had to open our locations with a weeks notice when the Licensee who owned them left without notice and did not pay their employees. We did the the right thing and tried to keep those managers on. When we realized they did not meet our high standards, we let them go. We made mistakes, we own them and we have learned from them.
Our Regional Manager held this position with the former Licensee, was our top seller and we felt deserved the opportunity to do the same for us. He had 6 years of experience with Ghost Armor which was more than anyone in the company. Ultimately we did part ways, but we do not regret giving him a chance.
The people we promote have worked hard and deserve it. Our managers have all been with us over a year, most over 2 years and are paid well above a similar job in the industry. They are some of the most hardworking, devoted people we know.
Our DM holds a degree in Business, and the woman who runs Canadian operations is not a "housewife", although there is nothing wrong with that job...an admirable one in fact...but someone who also has a degree, over 35 years of Retail experience, 8 of those in Specialty Leasing. I am proud of that emotion...it shows we care, and we do...about our team members, first and foremost, always.
I think letting you go was the right thing to do, as this type of attitude is not what we are looking for, and I guess we just weren't a good fit.
All the best. less
Thank you for your comment. I am sorry you had a bad experience working for our individual Licensee in Toronto. We are now all corporately owned locations in Canada, which has changed our business model significantly.
Again, this location was owned by an individual licensee and not one of our corp locations. We now have alot of students who work for us and love them! We ogfer flexible, understanding scheduling to accommodate your school work, and we are happy to. We are back at Bayshore as a Corop location and welcome the opportunity to have students on our team!
It was a terrible situation back then and we are saddened this was your experience. It's a whole new operation now in Canada, one our team members are proud of.