Work wellbeing score is 67 out of 100
3.1 out of 5 stars.
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GEXEL Careers and Employment

Work wellbeing

Results based on 125 responses to Indeed's work wellbeing survey.
Work wellbeing score is Below average, 67 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Below average

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Average

About the company

  • CEO
    Roberto Depani
    66%
    approve of Roberto Depani's performance
  • Founded
    1998
  • Company size
    501 to 1,000
  • Revenue
    Hidden by employer
  • Industry
    Telecommunications
  • Headquarters
    Montreal, QC
  • Link
    GEXEL website

GEXEL is a unique call center in operation for over 20 years offering you the possibility of teleworking and internal development that promotes professional and personal growth. We support the clientele of our successful partners in tourism, finance, telecommunications, and retail through inbound, outbound, chat and email.

You don’t have any experience in this field? No problem, we take care of everything. We are committed to training, guiding, and supporting you on your journey! Working at Gex...

GEXEL is a unique call center in operation for over 20 years offering you the possibility of teleworking and internal development that promotes professional and personal growth. We support the clientele of our successful partners in tourism, finance, telecommunications, and retail through inbound, outbound, chat and email.

You don’t have any experience in this field? No problem, we take care of everything. We are committed to training, guiding, and supporting you on your journey! Working at Gexel is more than just a job, it's a dynamic living environment where your potential will be propelled as far as you want to go. There is a place for you with us!

We have several opportunities and would love to offer you a job that matches your ambition. Constantly growing, we recruit throughout the year. Reserve your place by applying for a career with us, one of the 300 largest Quebec companies!

Learn more

Salaries

Salary estimated from 652 employees, users, and past and present job advertisements on Indeed.

Popular roles

Customer Service Representative
$16.82 per hour
18 salaries reported
Call Center Representative
$14.74 per hour
15 salaries reported
Service à la Clientèle
$17.93 per hour
10 salaries reported

Customer Service

Conseiller(e) Clientèle
$14.56 per hour
8 salaries reported
Reservation Agent
$17.09 per hour
8 salaries reported

Commerce et vente

Client Services
$16.62 per hour
3 salaries reported
Représentant(e) des Ventes
$15.93 per hour
3 salaries reported
Explore more salaries

Rating overview

Rating is calculated based on 285 reviews and is evolving.

2.00 out of 5 stars.20192.95 out of 5 stars.20201.90 out of 5 stars.20212.22 out of 5 stars.20222.33 out of 5 stars.2023

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Reviews

Customer Service Representative in Canada
on 19 July 2023
Okay place to work
Okay place to work but management has to try give the workers a hearing ear to the changes that will benefit the company. CCR's do not only take calls but they get to know first of customer needs and complaints.
Superviseure/ Agente de qualité in Montréal, QC
on 2 December 2023
Beaucoup d'injustice et de favoritisme! Aucune équité au sein de cette entreprise!!!
Je travaillais de 8h à 16h mais ce qui comptais était de faire mon 8hre de travail par jour. J'écoutais les appels des agents, rédigais des rapports hedbo et mensuels, préparer des calibrations, participer à des réunions avec les clients de Gexel, etc. J'ai appris beaucoup de chose entre autres, maitriser le stress de parler en public, Excel, etc. Il y a 91 nationalités chez Gexel donc on se sent ...
Conseillère en vente in Montréal, QC
on 21 November 2023
Oui
Très belle expériences .
Telephone Customer Service Agent in Montréal, QC
on 3 November 2023
Customer service rep outsourced for Service Canada during covid needs
The company and the job was good but i landed on a bad manager.I was hired as Customer service rep outsourced for Service Canada during covid needs, it was well paid but the structure at gexel needed some work
Agent contre qualité in Magog, QC
on 29 September 2023
Travail super agreable
Tres bien, travail super agreable on s'entendait tres bien entre employé et patron
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Questions and answers

People have asked 38 questions about working at GEXEL. See the answers, explore popular topics, and discover unique insights from GEXEL employees.

Popular questions

See questions about:

  • Benefits
  • Interviews
  • Working Hours
  • Hiring Process
  • Promotion
  • Salaries
  • Working Culture
  • Working Environment
  • CEO
  • Work from Home
  • Background Check
  • Company Future
  • Part Time Jobs
  • Work Life Balance
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Interview insights

Insights from 330 Indeed users who have interviewed with GEXEL within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

What are your previous experiences?

What are your previous experie...

Shared on 4 March 2023

Please tell us why you want to work at Gexel?

Please tell us why you want to...

Shared on 10 June 2019

Can you work under stress ? (After working there now I realize why sad to say)

Can you work under stress ? (...

Shared on 22 January 2019
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Common questions about GEXEL

Working at GEXEL

  • Service à la Clientèle (H/F)3.5 out of 5 stars.
  • Customer Service Representative2.7 out of 5 stars.
  • Conseiller Clientèle (H/F)3.0 out of 5 stars.
  • Agent de Centre d'appel (H/F)3.5 out of 5 stars.
  • Spécialiste en Soutien Technique (H/F)3.2 out of 5 stars.
  • Support Technique (H/F)3.0 out of 5 stars.
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GEXEL locations

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