A busy location with a high pressure sales environment
Sales Associate/Customer Service (Former Employee) – Toronto, ON – 3 July 2018
A typical day of work consisted of me having to call into the store 2 hours before my shift was supposed to start and ask the manager if they wanted to me come into work. If they did, my shift would start off looking at the stores budget and my sales quota. After working for about a month, the was told that I was supposed to sell 3 pairs of shoes per transaction, and to push sales and the sole technology. The management could be difficult to work with as we did receive commission, and sometimes the management would take customers from me which meant that I couldn't earn my commission. The management would get frustrated if we didn't make our sales quota, and could be quite condescending. The workplace culture was a very high pressure sales environment; we were expected to try to sell to every customer and push customers we were working with to purchase multiple pairs of shoes. The hardest part of the job was the sales environment; it was very high pressure. The most enjoyable part of the job were some of the people I worked with. A few of the other sales associates were very nice and personable and I enjoyed working with them because they were very helpful with showing me the ropes.