Key Holder, Supervisor (Former Employee) – Burlington, ON – 5 January 2019
Management could only focus on what needed to be better would never give good criticism when needed. Was not a good atmosphere many of the managers would slack off and delegate there work to others because there would never be head office management to tell them different
Sales Associate (Former Employee) – Concord, ON – 21 January 2019
Working here is actually stressful. The management worry so much about conversion, shoving it down your throat. You have a budget you have to meet and if you don’t they don’t like it and might even say something. The pay is straight trash (you don’t even get student wage), discouraging you from even wanting to work. The store manager has no idea how to run a business and has no acknowledgement for boundaries. The HR is even worse full of people who stress out workers and have entire disregard for constructive criticism; complete disregard for external reasons and only focus on the numbers. The work environment is toxic as since it is a commission based job, people fighting other people over customers because the base pay is so bad. I will most definitely not recommend you work here
Sales Associate (Former Employee) – Calgary, AB – 5 December 2018
The managers are useless and do nothing but stand at the computer and complain about conversion (sales vs. foot traffic). They schedule you for pointless 3 hour shifts and expect you to sell more than possible. The shoes themselves are no good and are very expensive. They ask you to lie to customers and tell them that you have every shoe in the store and that you love them. DO NOT WORK HERE!!!!
Sales Associate (Former Employee) – Vancouver, BC – 11 October 2018
Management was going through a big change when I used to work there. It was a very intimidating place. The company squeezes and pushes you on sales and if you do not meet goals often, even though it might not be your fault, like for having the slow closing shifts all the time, the company will evaluate you and deem you unfit for the job and could fire you easily. There are a lot of WorkSafe protocols that the company is breaking too.
Employees you work with are nice. CEO is nice.
Bad shifts, intimidating higher ups, pushing sales, cares more about sales than the health and safety of the workers.
A busy location with a high pressure sales environment
Sales Associate/Customer Service (Former Employee) – Toronto, ON – 3 July 2018
A typical day of work consisted of me having to call into the store 2 hours before my shift was supposed to start and ask the manager if they wanted to me come into work. If they did, my shift would start off looking at the stores budget and my sales quota. After working for about a month, the was told that I was supposed to sell 3 pairs of shoes per transaction, and to push sales and the sole technology. The management could be difficult to work with as we did receive commission, and sometimes the management would take customers from me which meant that I couldn't earn my commission. The management would get frustrated if we didn't make our sales quota, and could be quite condescending. The workplace culture was a very high pressure sales environment; we were expected to try to sell to every customer and push customers we were working with to purchase multiple pairs of shoes. The hardest part of the job was the sales environment; it was very high pressure. The most enjoyable part of the job were some of the people I worked with. A few of the other sales associates were very nice and personable and I enjoyed working with them because they were very helpful with showing me the ropes.
Manager (Former Employee) – Calgary, AB – 31 March 2018
The company selected certain people to look after the Canadian market that have no clue how to look after the market. They are extremely unorganized in terms of promotions and consistency between stores. Job security does not exist so don't get comfortable. Extreme lack of communication from Head office to Store levels.
sales (Former Employee) – Vancouver British Columbia – 17 January 2018
Geox is a company that wants you to sell to every single customer that walks in through the door. But what they do not understand is that everyone is not there to buy. The upper management will only blame and argue with the workers without understanding or listening to them. The only thing that makes working for the company bearable is having a staff that enjoys working together. Customers are nice, but its hard to sell to them because a lot of the time you don't have their size available. Also the return policy is completely ridiculous. The only thing you learn to do is make sales because if you don't they won't keep you around.
Sales Associate (Current Employee) – BC – 17 January 2018
Let me spill some tea here this place was awful. You get yelled at for bad sales Ya’ll be getting in trouble for things out of your hands Underpaid Underappreciated Honestly I could write a 60pg essay..
If you choose to work here all I can say is.. I’ll pray for you!!