Project Manager (Former Employee) – Calgary, AB – 9 August 2018
Great company until they hired managers from the oil & gas industry that were laid off in the crash, these employees brought a lack of experience and understanding of the industry and had no respect for the employees.
Senior Project Manager (Former Employee) – Edmonton, AB – 5 December 2018
Gateway is an organization that strives for nurturing its employees on one front, and for growing nationally on the other front. What I have learned about them is that they do genuinely care about their employees, and that they're unusually transparent for a privately held company. In my short engagement with Gateway as a contractor, I noticed that they encourage learning and promote staff that earn certifications or degrees, adjusting their compensation accordingly.
Family culture, transparency, employee support, health and safety standards
Project Superintendent/Foreman (Former Employee) – Edmonton, AB – 4 June 2018
There was a real disconnect between the office and the field staff. The PM's and Construction Manager were not kind. . From my understanding those people don't work there anymore. To little to late for me. I had to quit after being treated so poorly for so long.
Construction Worker (Former Employee) – Calgary AB – 9 May 2018
It used to be a really great place to work, management changes in our Edmonton office forced a lot of the good people to leave. There suddenly became a place where the was no support in the engineering department do to lact of respect.
A lot of office negativity but good place to work.
Admin. (Former Employee) – Edmonton, AB – 22 March 2018
There as a lot of communication lacking here. Despite efforts of some Management the office environment was pretty negative. Very disorganized company but beautiful office and a few genuine people to work with. Lots of opportunities to learn.
Official response from Gateway Mechanical Services
15 May 2018
Thanks for taking the time to write your review. We’re sorry to hear about your experience and the negative atmosphere you described. This is a major concern for us as we strive to create a positive work environment for all our employees.
We’re currently working on improving employee engagement as well as the overall work environment so we appreciate your feedback and hope to make lasting improvements in the near future.
I’d like to invite you to contact me so we can learn more about your experience and help us improve. Please email Aurora Halldorson at email@example.com or call 1.800.414.4929
Job Work/Life Balance
not for the light hearted
Plumber (Current Employee) – Edmonton, AB – 13 March 2018
it was a great place to work when i started now not so much. management doesn't seem to care about the field workers. you start a job and get no prints or idea of what happening unless you drag it out of the office. then you have industrial levels of safety in a commercial setting with no added time for all the paperwork. if your running a job you have next to no decision making abilities but all the liability from the decisions and time frames thought up by the pm's.
benefits are good, clothing allowance, and usually a truck or van
will go from lots of work to none without warning, most jobs are under hours in the first 2 weeks and somehow its the field workers fault, workers are seen as expendable and they know it, very low moral
Great place to work on lots of different equipment
HVAC Technician (Current Employee) – Edmonton, AB – 29 January 2018
Worked doing supermarket grocery store installs for 5 years, now with the service department. Learned how to install and fix lots of different equipment. A day on service can be anywhere from working on tube heaters, hvac maintenance to dealing with down racks on supermarkets. Can be hard at times trying to learn about different things but it’s a good place to work to keep the brain sharp.
Clerical Support (Former Employee) – Kelowna, BC – 2 January 2018
This position was part time to assist the new company with the take over of business relations, inventory and accounting procedures. I supplied the new owners with lists, procedures, documents and other necessary information.
Senior Executive Administrator (Former Employee) – Edmonton, AB – 25 August 2017
They are currently undergoing technology upgrading and are working toward a better Gateway. The Company as a whole is working on coming together as One Team and will succeed as it pushes through this tough time.
Executive Assistant (Current Employee) – Edmonton, AB – 16 August 2017
Great vision, working toward technological advancements in the industry. Experienced Technicians and a wealth of knowledge in leadership and management. Working toward achieving great culture and profitability
current employee (Current Employee) – Edmonton, AB – 25 November 2016
I’ve been with Gateway for almost a year and I really like working here! There is a seasonality to the business that makes it very busy at times. There have been some changes but I see them as opportunities for growth in my career. The people here are great and it’s a positive and engaged working environment…very customer focussed company!
Accounting (Former Employee) – Edmonton, AB – 23 November 2016
Worked for this company a few years back and like many other employees before me was bullied while management received huge compensation by taking credit for work done by their departments while blatantly putting down said departments.
Technician (Former Employee) – Edmonton, AB – 11 August 2016
I worked at gateway for many years on the tools. It is honestly a great place to apprentice if you want to learn a lot and looking to make lots of money. However you will find that overtime the 50-80 hr weeks are not worth it anymore and that it is a single mans game. You will also get yelled for trying to get off early- aka a 8hr day. In my experience, you were just a number. A person in a van that makes them money. No work life balance. A lot of management issues. The techs you work with though are generally a good group of guys and are pretty knowledgeable.
Refrigeration and Air Conditioning Mechanic (Former Employee) – Western Canada – 11 May 2016
Gateway has been one of the best places I've ever worked at over my career. If you are an apprentice HVAC/R mechanic, I would most definitely recommend working for this company. I feel you'd get an almost comprehensive exposure to the wide array of equipment we are exposed to in our field. Mobility is another great reason to work here. I've seen employees start in Calgary, work for a month, then get transferred to the island for the remainder of their career. With shops from Winnipeg to Vancouver Island, there are many locations to chose from. There is a really great safety culture, and a forward approach to the reality of the world we live in today. It wasn't always that way, but the company has changed with the times and continues to progress. It is easily a place where someone could stay for an entire career, or just for a few years to gain some really great experiences.
Refrigeration Mechanic (Former Employee) – Edmonton, AB – 30 April 2016
Before I took the job I was told by many people that knew Gateway Mechanical that it would be wise to pass on this job but I was trying to remain optimistic and hoped they would be wrong about Gateway. Sure enough they were right and I was wrong. Management is surely a joke and dispatch is nothing but complete drama and a lot of back stabbing going on. They say to do something so you do it but next thing you know your getting in trouble for doing exactly what they said to do. But...if you do decide to take the job...whatever you do, just don't ask too many questions...they say to ask a lot of questions so you learn how Gateway does things but trust me, don't ask questions it'll bite you in the rear in the end because they will say you don't know anything...good luck