Line Cook, Breakfast, Lunch and Supper (Current Employee) – Dresden, ON – 29 April 2018
Great place to work, everyone helps each other out when we can. Everyone is friendly and happy to be there. Also has a great pension and benefit package once your in the union and have your time in! :)
pension, benefits, pay, people, customers
shifts are all over(days, mids or nights within a short period of time- 3 days)
Fun staff, benefits are very good, management is always overwhelmed and there are staffing issues
Hostess/Server/Busser (Current Employee) – London, ON – 14 April 2018
I enjoy working with much of the staff. Also the benifits for part time work is really helpful. However because of the transition into the Western Fair district, Gateway has had problems keeping staff and seem to be freezing the hiring process resulting in severe staff upkeep. Stress levels are high in my department and everyone maintains AT LEAST 2 person required tasks and responsiblities. Staff seems to come and go too fast.
Lots of changes are currently in process. Gateway seems to be about the all mighty dollar and profits. Taking care of their employees and customers is not their number one target, which they actively promote.
Morale of the work place has dropped a huge amount since the major switch from OLG to Gateway Casinos, clearly not for the better, from an employee stand point.
Benefits, Great Front Line Staff
near impossible to advance or gain additional hours
Server (Former Employee) – London, ON – 31 January 2018
Very negative atmosphere, management only cares when you don't go above and beyond when you usually, but will pat the person beside you on the back for doing less than expected. Lots of gossip and hardly any teamwork displayed. I was there for almost 2 years and there are no windows and it honestly just sucks the life out of you. most servers get 1 day off a week and always understaffed. The pay however, is competitive and the benefits aren't bad. A lot of miscommunication if any swell. Very poor hours and it's difficult to attain another job and they don't work around schedules at all, so if you're a student, do not apply here.
Surveillance Operator (Current Employee) – Point Edward, ON – 21 January 2018
The worst company I’ve worked for They do not care about healthy life balance We are under staffed - no wage increase- can’t take vacation - no training . Better to go work at a minimum wage job at healthy hours for better managers
Toxic atmosphere having to watch people say in and day out waste their money and ruin their lives.
human resources (Current Employee) – Headquarters, BC – 15 January 2018
The corporate culture at head office is demoralizing. It is very "clicky" especially the HR department, which should be anything but that. There is no team environment, and there is a lot of favoritism. There is a lot of gossip, and co-workers are regularly talked about in a negative manner. Culture trickles down from top down, and HR plays a very significant role in the company culture.
It is sad that a company as big as Gateway has such a poor company culture, and that the very person responsible for organizational culture in HR is leading to an environment where gossiping, swearing, and talking about employees is considered okay.
There is very little growth or development opportunities at corporate office.
If you are looking for a team environment where co-workers work together and respect each other, this is definitely not the right place for you.
some of the employees are very nice
negative environment, gossip, no career advancement
Surveillance Operator (Current Employee) – New Westminster, BC – 11 January 2018
Unless your looking for a job that requires no imagination, drive, or skills Do Not apply here. There are too many people whom believe in the CYA attitude. Cover your butt. There are managers whom have never managed and decided to take on a dictator role instead of a mentoring role.
The hardest part of this job is seeing patrons wasting thier life saving day in and day out.
The best part of this job is the pay. They pay you fine for the mediocre job duties that you must perform.
Workplace culture at Gateway is horrendous. Over pretentious managers.
Many warnings about how this company sets you up to fail!!! ALL TRUE!!! Minimal training, no job description, EVERYTHING thrown at you with criticism
Casino worker (Current Employee) – Penticton, BC – 6 January 2018
Many warnings about how this company sets you up to fail and this is sadly true! No job description, even when this was asked for many times!! After the so called training period they will through everything under the sun at you plus anything and everything you were not even trained on. When you can't do it, because you don't know how you get constant negative criticism. You are treated with ZERO respect!! No wonder the frontline staff are unionized!!!
Penticton, General manager and managers make fun of employees or colleagues with speach impediments or disabilities, really sad
Surveillance Operator (Former Employee) – Edmonton, AB – 1 November 2017
You do not want to be in the security or surveillance departments, work over 44 hours a week and over 88 per two you do not get over time. Management has no practical experience and is a joke. Do not expect any formal training at this job and be prepared to hear no we aren't going to train you when you ask.
Table Games Dealer (Former Employee) – Langley, BC – 4 October 2017
Working at Gateway was very memorable for me. I learned a lot, grew a lot as an individual and enjoyed my employment. Family illness had me relocate to another province so unfortunately i had to end my career.
enjoy working for longtime,time to change in different menu
3rd Cook (Current Employee) – British Columbia – 30 September 2017
I need to change, fresh menua for excellent area, and crowded people,. fun to work it,.well ready for interview, just let me know, so far dayoff this October wed/thu/.hardworking , and past especialy rush hour, smile with customer anytime give them excellent service,.
Security Officer (Former Employee) – Burnaby, BC – 13 September 2017
Stable and fun workplace. Lot of things you will learned in gaming company. Lot of personal growth can be attained in working in this company. You can be sure to attain a very good relationship with co- employee and patron as well. The hardest part of our job is when there is a promotion and the casino were almost full and the minors were trying to enter.. The most enjoyable part is when somebody won a major prize. everybody is happy.