Gatestone & Co. Inc
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Gatestone & Co. Inc Employee Reviews

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3.0
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Typically a very fast work environment, supportive management style ,
growth within the organisation is usually tough as there not many position to transition into.
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1.0
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I would not recommend anyone working here. The are rude and racist towards black people my experience there isn’t a good one, they keep telling you you’re doing great and your gonna move up next in the company. Then turn around and promote someone who barely speaks english and has only been there for a few days. While I was there they were slowing finding a reason to fire their black staff members .
Pros
None
Cons
Everything
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1.0
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The only positive experience that one may have at Gatestone is that you will have some great co workers; Other than that I would not recommend this place. Every employee here is disposable , salary is too low for the stress you will have to deal with and managers put too much pressure to meet daily quotas. I have seen people who have been at the company for 10- 20 years get fired after missing their goals for 2 or 3 months. Management has no respect for anyone you are nothing but a machine. There are no sick days and hardly any benefits. The work is very repetitive and they try to give you the shortest breaks possible allowed by the law.(15 min breaks and 30 mins lunch). They micromanage everything including your bathroom breaks. So prepare to gain some weight or join a gym because you will be sitting down most of the day. Oh and don't get to friendly with your co workers at your work station ,the VPs don't like that. Talking and laughing with your coworkers while at your desk gets you death stares from upper management.You are suppose to be a machine nothing more. Talking and laughing is meant for your breaks it seems.
Even if you want to get some work experience at this place it would be a waste. I have not learned anything new from my time here. No new technologies or software. It seem as if the work culture is designed to keep you stuck there and completely useless anywhere else. Gatestone is just meant to have something on your resume that you may have to "spruce up a bit" to catch the eye of other employers
Pros
Meet good people
Cons
Everything else
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1.0
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The work is extremely boring, They say will help in PR process, but the letters we have received till now are anything bt.
They dont match any NOC code that is required to apply.


The only reason they say is so that people stay, because people more often than realize they weren't going to be making any extra incentives, maybe 100-200 dollars after 6 months, but thats it. moreover the working hours are horrible, constantly changing shifts as per your team leader, and they will ask you to read a script and thats it. you are nothing more than a script reader on calls, if you wanna use your own brain, you get yelled at.
Pros
Well they will hire you no matter what
Cons
Long hours, no benefits, you cant have coffee at your desk, no matter what you do they find a way to shut you down
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1.0
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Not worthy of working , not satisfactory,
tools and technologies are amazing but the leaders.

favoritism and discrimination

worked for three months and resigned
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1.0
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Company don’t care about the employees, they do whatever they want, i am working here from last one year, they will train u in technical support and one day you will get surprise that you have to take the billing calls WITHOUT any training, the schedule will be surprise for you, for 15 days you will be working from 6pm to 3pm and the next 15 days you will be working from 12 pm to 11 pm. If you ask for the evening shift , you will not get it. and the other people who wants to work in the morning or afternoon shift they get the evening shift.
They will ask you for the shift preference but they will never gave you. They will transfer you from technical support to customer service without Your concern. If you have other option never ever choose Gatestone
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4.0
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I had a great time and learned a lot here. The environment was very friendly and professional, it was effortless to get work done in a calm and efficient manner.
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2.0
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fun place to work, the salary is not competitive and the time of work is not favourable, there is no packing space available for staffs you have to pay for packing.
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5.0
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Fast paced job environment
High job security

Work life balance is excellent

Competetive salary

Flexible shifts

Good management

Good work culture

Overall good.
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1.0
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Poor management, you won't get your preferred shifts even though you're told to. Poor lunch room facilities, no hand sanitizer in washroom. They have ranking system to get your preferred shift and that system never works.
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5.0
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ggod to start one's career.
management is very cooperative.

work environment is friendly.

lots of opportunities to grow within.

colleagues are supportive.
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4.0
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productive and fun place to start out. very culturally diverse. very young new comer crowd. can get stressful and the pay isnt enough to compensate for this added stress.
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1.0
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I was treated very unfairly. They can terminate your contract anytime saying your performance is low. Training is boring and uninteresting. They can even fire you after training.
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1.0
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Favouritism showed to those who kiss up to management daily task handed out based on favouritism lot of back stabbing greedy behaviour from staff very competitive staff stealing other staffs lunch and daily accounts assigned to respective agents stressful environment
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3.0
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a typical day at work would be managing collectors, analyzing stats, collecting money, reading and understanding reports to achieve first place
responsibility, flexibility, team management and how to strategically plan to execute a win

management was always very solid

the work place culture was very friendly

maintain a lead on the competitors

achieving first place,being rewarded and getting paid
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4.0
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Good place to work. Learnt the nuances of customer service and how to deal with difficult customers. Difficult to get vacation ,Tight work schedule. Repeated work.
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2.0
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Come to work clock in, collecting debts getting payments making a small commission. HR is very choosy and so are the managers. The employee engagement team makes it fun
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5.0
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Workload is fair for type of work. HR tries to keep everyone together as more than just co workers and supervisors are approachable if you have a problem
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4.0
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I am working here best experience. Very Nice environment.I have learn so many skills. Helping customers is very satisfactory. Supervisors are very cooperative and always happy to help.
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5.0
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They were wonderful people with a community atmosphere. Everyone was pushing for success and looking to see how they could help those who might be lagging to succeed.
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1.0
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If you want to know what modern day slavery is you need to work here.There are 3 people in this workplace who make things very difficult for you.There is no place where you can complain against your management.So there are no repercussion if management level people do unethical thing or say unethical things.This place is good for foreign student who desperately need permanent residency in this country.So they try to abuse you in any manner thats humanly possible. Someone needs to do something but if you go against them you might not stay here for long and everyone is scared for their position.
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Overall rating
3.2
Based on 339 reviews
5
85
4
67
3
82
2
40
1
65
Ratings by category
3.1
Work/Life Balance
2.8
Salary/Benefits
2.8
Job Security/Advancement
3.0
Management
3.2
Culture