Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Centre and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Started by Nicholas Wilson from humble beginnings, Gatestone has grown into a major global outsource provider with 10 fully-integrated sites located across – more...North America, Latin American, Central America and Asia offering skill sets across multiple experience levels and languages. Still under original ownership, the company is supported by a long-tenured management team who provide unparalleled strategic leadership at all levels throughout the organization.
Gatestone combines comprehensive high-touch customer care solutions supported by the finest digital, training and technology expertise to help build brand loyalty and improve customer satisfaction. We partner with our clients to ensure an innovative, end-to-end solution managing to a memorable customer experience on every interaction.
> J.D. Power & Associates Customer Satisfaction Award for Exceptional Levels of Customer Service
> Call Center Week Excellence Award for Best Outsource Provider
> GTACC Association Awards for Contact Centre Excellence-Best over 100, Service Consistency and Giving Back
> Deloitte’s list of Canada’s 50 Best Managed Companies
> Call Center Week Excellence Award for Best CRM Solution Provider – less