AmeriCredit, Retail Underwriter I (Current Employee) – Southborough, MA – 20 July 2014
• Analyze credit data to determine the degree of risk involved in extending credit. Make decisions to approve or deny the extension of credit within set credit authority established by senior management and state/federal laws. • Develop sufficient dealer relationships that ensure volume objectives and credit quality. • Capture automotive finance contracts that meet GM Financial/AmeriCredit profitability criteria for pricing and performance. • Ensure compliance with applicable policies and procedures. • Ensure branch office cooperation with other departments, to maximize efficiency within the company. • Ensure all queues are worked to acceptable service levels. • Conduct joint dealer calls with Dealer Relationship Manager (DRM) on an as needed basis. • Perform outbound telemarketing calls to the dealer customer. • Establish and track monthly goals for assigned dealers. • Ensure proper documentation is received on all deals. • May provide training or assistance to lower level Credit Analysts.
Collections Agent (Former Employee) – Peterborough, ON – 12 February 2018
To put it succinctly, they are extremely smug about collecting money from poor and old people. Run of the mill call centre with the strongest sense of superiority I have experienced from a work place. Management blatantly hire only white women if they can. Advancement seems to be driven by 'favors' if you know what I mean. Team Leads are the laziest employees outside the management. Management lies consistently to justify not informing employees what the benchmark is to receive bonus. Like a carrot on a stick but they won't even tell you if the carrot is there before you start running. Incredibly unethical place to work.