Customer Service Rep (Former Employee) – Ottawa, ON – 7 December 2018
The definition of a starter job. When I was employed there the turnover rate for management was incredibly high. Many of the managers choosing to leave due to being underpaid for the amount of work the had to do. Others chose to leave because there was little opportunity for a future with the company. A problem that each manager seemed to have was with upper-management or the lack there of. However if you are working as a part time student or something of the like and you are a highly extroverted individual, Funhaven is a fantastic starting job.
Technical Operations Supervisor/ Manager (Former Employee) – Ottawa On – 18 March 2014
• Manage and oversee all facility operations and staff for the highest quality customer services and efficiency. • Scheduling staff and making changes on a daily basis as the need changes. • Analyze games and attractions for safety and health concerns • Perform technical repairs and adjustments to games and attractions. • Build new equipment or structures for the betterment of the facility. • Train new employees and complete on-board forms. • Assist in the screening, interview and auditions in the hiring process. • Responsible for disciplining and enforcing company policy and regulations. • Cash in and cash out tills and verify no discrepancies are present. • Fill out incident reports from injuries in the facility. • Delegate opening and closing duties to staff on a daily basis. • Responsible for opening and closing the facility by checking all exits and setting the alarm system. (was the first contact personnel when alarm system was triggered)