FreshBooks
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FreshBooks Employee Reviews

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Canada11 reviews
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5.0
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Great Environment
Dynamic workplace. Inclusive environment. Welcoming and growth culture. Friendly employees and understanding and management. Recommend to others to apply.
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5.0
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Freshbooks - a great place to work
Came in on a short term contract which was extended twice. I loved working there and would have stayed on if there had been a perm position paying a similar rate. The people, the culture, the workplace, I really enjoyed my time there.
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4.0
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Fun workplace with table tennis and video games
FreshBooks has grown so much. I have seen it as a true start up and it has been a rollercoaster ride of changes. All intentions are good of course.

Typical day in the office is good. Open concept, dog friendly space, friendly people and a lot of work and meetings that lunches and breaks are sometimes missed (my own fault). Productivity in office is lower for those that work best quietly on their own. Noise cancelling headphones helps.


Workplace culture is pretty good. Lots of fun perks like nap rooms, ping pong table, massage chairs, free breakfast items like cereals and dogs everywhere! But what good are all the perks if you are under utilized, over worked and not appreciated.


I am lucky to have a great manager but company wide management still need ongoing learning and coaching to help make better decisions that can really impact those around them. Most people leave because of management. Some managers have selfish intentions and a disregard for people's feelings and special situations. They make up their own rules without any HR approval (lack of company wide policies allow them to take advantage of this kind of power).These individuals do not match the company culture but with 300-400 employees, its easy to miss them. More company wide policies need to be put in place to prevent these managers from mistreating employees. Continued management training from various sources and not from same place.


Hardest part of the job is that working from home/remote in some departments are frown upon and not allowed. No exceptions. The salary is too low and not comparable
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5.0
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fun, easy going people, goal oriented management that listens to their employees
great time working there, would work there again. the people are chill, they trust you to do your job, and coworkers are smart interesting people to be around.
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5.0
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An ideal company
I worked as an Intern but would love to come back some time in a permanent full-time capacity. Great work and great peers. I enjoyed the team building events.
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5.0
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Great work place
Super friendly office. Easy to communicate with people. High working efficiency. Open-minded culture. Great work-life balance. Rapid growing company.

The best working experience I have ever had.
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5.0
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Awesome
FreshBooks is a great place with lots of fun and productivity at the same time. The team is hard working and very friendly. Management keeps a family atmosphere and this makes the work very enjoyable.
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4.0
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Great Founders - Kind People
Was a great place to work. Co-founders were the nicest people ever! Very intelligent, successful yet humble, kind, caring and fun. Very approachable.

Company treats employees really well. A few bad hires affected the culture or work environment however most of the team was stellar.
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4.0
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Forward thinking TO tech company
FreshBooks is a forward thinking technology company with some great people both managing it and working in different departments. The customers really love the solution but more so the organization and the people within FreshBooks are super nice and competent.

The management is filled with people who know what they are doing and are very approachable.


The office space is quite different - the building used to be a puck factory. It may not be for everyone because it is really an open space but you get to meet most of the people from the company and if you ever need a quite spot, there are plenty to be found.
Pros
Very positive working atmosphere, very minimal office politics
Cons
n/a
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3.0
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Amazing people doing amazing work
The people at FreshBooks are second to none. It was an absolute pleasure working with such dedicated colleagues that also know how to create an enjoyable workplace.
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5.0
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Great teams!
FreshBooks has a great culture that encourages both personal & professional development in a collaborative, friendly environment. The company is experiencing a lot of growth which means there is opportunity to try new and challenging things. People are VERY passionate especially the Customer Support team which is world-class from a service perspective.
Pros
free lunches, wellness programs
Cons
depending on department there is a lack of flexibility
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Overall rating
4.5
Based on 11 reviews
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Ratings by category
4.3
Work/Life Balance
4.4
Salary/Benefits
3.7
Job Security/Advancement
3.9
Management
4.5
Culture
FreshBooks Reviews by Location