Came in on a short term contract which was extended twice. I loved working there and would have stayed on if there had been a perm position paying a similar rate. The people, the culture, the workplace, I really enjoyed my time there.
FreshBooks has grown so much. I have seen it as a true start up and it has been a rollercoaster ride of changes. All intentions are good of course.
Typical day in the office is good. Open concept, dog friendly space, friendly people and a lot of work and meetings that lunches and breaks are sometimes missed (my own fault). Productivity in office is lower for those that work best quietly on their own. Noise cancelling headphones helps.
Workplace culture is pretty good. Lots of fun perks like nap rooms, ping pong table, massage chairs, free breakfast items like cereals and dogs everywhere! But what good are all the perks if you are under utilized, over worked and not appreciated.
I am lucky to have a great manager but company wide management still need ongoing learning and coaching to help make better decisions that can really impact those around them. Most people leave because of management. Some managers have selfish intentions and a disregard for people's feelings and special situations. They make up their own rules without any HR approval (lack of company wide policies allow them to take advantage of this kind of power).These individuals do not match the company culture but with 300-400 employees, its easy to miss them. More company wide policies need to be put in place to prevent these managers from mistreating employees. Continued management training from various sources and not from same place.
Hardest part of the job is that working from home/remote in some departments are frown upon and not allowed. No exceptions. The salary is too low and not comparable - more...
Was a great place to work. Co-founders were the nicest people ever! Very intelligent, successful yet humble, kind, caring and fun. Very approachable.
Company treats employees really well. A few bad hires affected the culture or work environment however most of the team was stellar.
FreshBooks is a forward thinking technology company with some great people both managing it and working in different departments. The customers really love the solution but more so the organization and the people within FreshBooks are super nice and competent.
The management is filled with people who know what they are doing and are very approachable.
The office space is quite different - the building used to be a puck factory. It may not be for everyone because it is really an open space but you get to meet most of the people from the company and if you ever need a quite spot, there are plenty to be found.
Very positive working atmosphere, very minimal office politics
FreshBooks has a great culture that encourages both personal & professional development in a collaborative, friendly environment. The company is experiencing a lot of growth which means there is opportunity to try new and challenging things. People are VERY passionate especially the Customer Support team which is world-class from a service perspective.
free lunches, wellness programs
depending on department there is a lack of flexibility