Meets national average
Salary estimated from 1 employee, user, and past and present job advertisement on Indeed in the past 36 months.Last updated: July 20, 2021
Reviews for Help Desk Analyst at Freedom Mobile
Enjoyable, Fun environment and surrounded by great people to work with
Very fast paced environment. Critical thinking is important as any particular issue can arise but its always reassuring that Helpful people are around to bounce ideas off of. A few of my duties involve: -Escalating reported issues to various departments -Training, Coaching, Motivating the team to provide exceptional customer service to clients -Providing technical assistance for Mobile end users. - Providing monthly performance reports on Team members and Monthly reports on escalated issues.
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