Freedom Mobile
3.8 out of 5 stars.
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Freedom Mobile Employee Reviews in Vancouver, BC

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3.7Work-life balance

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Productive and got a lot to learn

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Well, honestly I am coming out as a completely changed person as a sales representative. I have got a lot of experience on hoe to communicate and deal with different type of customers and how to provide a satisfactory service.
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Bad management not work life balance

Employees left due to new poor management team . Play rules , micromanaging, if you are looking for long term jobs I do not recommend you will freak out by their management team and upper boss.

Pros

Free mobile plans

Cons

Too many
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Chill job

I've worked at Freedom for a few years now and still quite enjoy it. I usually work on weekends and it is not extremely busy. With experience, all questions customers ask are extremely easy to answer. I don't have too many negatives except when customers storm in with a scratched phone and want to return it. Sometimes these customers try to tell you what's right and are very stubborn.

Pros

Great people to work with, many kind customers, very chill when slow

Cons

Half of the changes in accounts have to be done through customer service
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Fun place to work!

Great place to work. Good multicultural high achiever professionals. Great values and life balance make your work day better. Leadership and goals oriented company.
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Customer service = management support

Freedom mobile is a good place to work for students who are looking fro a part time position. However, the place where I was working the management was really rude and did not support the sale representatives.
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Overall rating

3.8

Based on 141 reviews
5
54
4
43
3
18
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17

Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.3Job security/advancement
3.4Management
3.5Culture

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  • Vancouver, BC