Freedom Mobile Employee Reviews in Toronto, ON

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1.0
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Bad work environment and employees
Device Test Engineer (Former Employee) –  Toronto, ON7 April 2019
I worked for Freedom mobile as a contractor and I noticed a lot of technical problems and the employees are not nice either. They make a lot of mistakes so it takes a lot of time to figure it out.
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1.0
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Not what the name of the company stands for
IP and Security Analyst (Former Employee) –  Toronto, ON11 March 2019
My manager and myself had a tough time dealing with the some of the management especially the director who is a Ph.D as well. Lack of mannerism and arrogance from his end kept my days gloomy as I worked from day to day.
Work well done was my duty and small mistakes were my blunders for which I had to hear for day.
A very challenging environment with not much roam to breath.
I ended up giving up on the job due to health reasons.
Pros
Near the train station
Cons
Lack of good corporate culture
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5.0
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Great work culture
Customer Service Representative (Current Employee) –  Toronto, ON19 February 2019
A great learning experience, with importance given to the all round development of an employee with an extremely supportive work environment, with a major focus on customer satisfaction.
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2.0
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ended up staying for a few years but always considered leaving
District Team Lead (Current Employee) –  Toronto, ON3 February 2019
I worked for a dealership and it was different than freedom corporate. The management was based on greed of a person and many people over the years left because of no payments.
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3.0
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Freedom Mobile work environment
Flyer Delivery Person (Former Employee) –  Toronto, ON22 January 2019
Working at Freedom Mobile was a new experience for me and I overall enjoyed it as a first job option. A typical day started off with getting flyers and going around to deliver them. The hardest part about the job overall was just delivering the flyers since the distance that it takes to walk from neighborhood to neighborhood got exhausting.
Pros
Discounts
Cons
Exhausting
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4.0
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Fast paced work environment
Telecom Sales Representative/ Acting Manager (Former Employee) –  Toronto, ON17 December 2018
Some days would be slow, while others would be extremely busy. Management quality depends on whether one is employed by a dealer or corporate. Some dealers give the corporate side a bad name.
Pros
Commission
Cons
Greedy dealer management
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5.0
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motivating and goal oriented
Sales Representative (Current Employee) –  Toronto, ON16 December 2018
a typical day at work includes opening the store on time and making sure everything is ready and updated for the day, interacting with customers, dealing with transactions, cashing out, creating daily reports and closing the store.
i learned how to easily communicate with customers build customer relations and how to leave them with a pleasant experience.
the hardest part of the job was to deal with customer hesitations but successfully convincing them was the most enjoyable part too.
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3.0
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Once was a great work environment
Quality Analyst (Former Employee) –  Toronto, ON22 November 2018
Wouldn't specify if our job would exist after restructure. Conflicting communications throughout the process; hard to trust management.

Moved a number of jobs to Victoria, BC.
Pros
Great location by Harbourfront
Cons
Disconnect between the work being done and what management understood to be valuable
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4.0
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Good place for serious worker
Team Lead Budgeting (Current Employee) –  Toronto, ON16 October 2018
- Work days are always busy with many adhoc requirements
- Learn advanced excel and Oracle
- Management is focused
- Most multicultural place in Canada
- The hardest part is - None whatsoever
- The most enjoyable part of job is learning new skills
Pros
Free Mobile Service with device
Cons
Long hours
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5.0
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Enjoyable, Fun environment and surrounded by great people to work with
Team Lead Help Desk Tier (Current Employee) –  Toronto, ON29 September 2018
Very fast paced environment. Critical thinking is important as any particular issue can arise but its always reassuring that Helpful people are around to bounce ideas off of.

A few of my duties involve:

-Escalating reported issues to various departments
-Training, Coaching, Motivating the team to provide exceptional customer service to clients
-Providing technical assistance for Mobile end users.
- Providing monthly performance reports on Team members and Monthly reports on escalated issues.
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5.0
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Productive Place
Quality Analyst (Current Employee) –  Toronto, ON11 September 2018
Good Learning Experience. Every employee is working towards the excellence instead completing the job. Top Management has clarity of future technologies and they keep eye on the competition.
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5.0
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Sales
Sales Representative (Former Employee) –  Toronto, ON29 April 2018
Keep track of sales targets in order to reach the goal. Attract new immigrants/international students to offer them comparatively more affordable plans.
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4.0
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Changed Ownership led to poor direction
Service Delivery & Environment Manager (Former Employee) –  Toronto, ON23 April 2018
Changed ownership over the years led to a stagnant and directionless organization. Lack of investment in people and technology resulted in limited effectiveness.
Pros
Fairly nimble
Cons
Stressful environment
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3.0
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Need corporate step in for dealers
Manager(VYADOM) (Current Employee) –  Toronto, ON30 September 2017
Work place is good, there needs to be more attention from dealers in order to succeed as a business. Typical day consists of pushing for sales, dealing with many customers at once and prioritizing tasks. This job has taught me how to multi-task, listen to customers and understand their root issues and concerns and address them.
Pros
flexible shift
Cons
bad commission
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4.0
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Good place but hecttic routine
Sales Representative (Former Employee) –  Toronto, ON8 July 2017
Freedom Mobile is a good place to work if you have a good temperament while dealing with customers. A lot of energy required to make sales. Overall experience is good.
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4.0
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Good work culture
Business Analyst (Current Employee) –  Toronto, ON5 December 2016
Everyone's view is respected and can approach top management at anytime. its like working with an extended family. you learn new things everyday........
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Overall rating

4.1
Based on 74 reviews
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4.0Work/Life Balance
3.8Salary/Benefits
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3.7Management
3.8Culture