More of a reflection on the hospitality industry as a whole: Working 50-60 hours a week for a very average salary, no benefits. Weekends, holidays, and evenings are a constant. Requested time off is accommodated, but followed by a grueling schedule the weeks preceding and following any time off taken. Lack of training and tools in place to succeed, much less thrive or make any real changes. Upper management doesn't appreciate you and neither will (most) of your staff... Overall, a very thankless task. Not for the faint of heart.
Long hours, holidays, weekends