Four Seasons Employee Review

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Stressed and underappreciated
Room Attendant (Former Employee) –  Whistler, BC21 September 2014
I had such high hopes of enjoying my time working for such a popular and high-end company, but it couldn't have been further from enjoyable. A typical day would involve what you'd expect in housekeeping: turn up to work, get your cleaning supplies, get your list of rooms to clean and you'd go to them and do the job. It was very autonomous, and it wasn't uncommon to spend whole shifts without speaking to or seeing anyone, which got quite frustrating. I didn't have the chance to really get to know my co-workers, but at times I found them to be rude and unhelpful. There were three different people in charge, and whether or not I had a good day usually depended on who was in charge that day. When I ran into some issues, I was passed around and given offers of help which I never received. Like a few people I knew, I wasn't enjoying the work and wanted to apply for another department given I was receiving no help or support to do my own job better, but unlike the people I knew this wasn't offered to me - which I'm certain was due to issues with my appearance, as they had no issues moving anyone else between departments. The hardest part of the job was not having enough time to do the best job I could, which was frustrating for me as a perfectionist - and I'm certain others must cut corners in order to finish in time but I couldn't do that so I fell behind and was always made to feel terrible about it, despite us being told it was more important to get it right the focus was always on finishing in the allotted time-frame. I would have found it much more enjoyable had I been given enough  more... time, but the fact of the matter is they didn't have enough people employed.  less
Pros
Free lunch - albeit poor quality
Cons
Long hours, expected to work overtime, underappreciated
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Decent
Room Attendant/Housekeeping (Current Employee) –  Whistler, BC16 July 2019
A company with good benefits and decent work life balance.
Pros
Free lunches, complimentary nights
Cons
Not LGBT friendly.
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Official response from Four Seasons
30 July 2019

Thank you for your review. We encourage you to speak with your manager about these challenges as we are always seeking to improve our employees' experience as well as the candidate experience.

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four sesons
chef de rang (Current Employee) –  gammreth26 May 2019
hotel four sesons il est mon meilleur
mais il est dans la tunis et dans mon pays il est pas d'avenir ni pour moi et ni pour mon famille .
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Official response from Four Seasons
30 May 2019

Thank you for taking the time to submit a review. We appreciate your feedback.

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Overall rating

4.3
Based on 1,563 reviews
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3.9Work/Life Balance
4.0Salary/Benefits
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3.9Management
4.2Culture