CONCIERGE in Whistler, BC
Collaboration and corporate
I worked originally at the FSRW in my younger years and did not have a positive experience at that time. It is only about a decade later that I came back to the hotel as I was offered a fantastic opportunity with them. This time around, I had a fantastic work experience and was overall very happy at my job. I loved my team and the management. Perhaps the biggest challenge I lived there was a strong debate for the salary between the team and the management (to be clear, personally I felt very satisfied by my salary).
Reservation Agent in Whistler, BC
constantly unstaffed, stressful and low pay
Four Season Whistler is not a pleasant place to work. Due to high turnover rate, staff are usually under a lot stress and not many people seem to be happy working here. HR manager is not very friendly and approachable. Management team change a lot so SOPs are usually not been implemented properly before they move for their worldwide promotion.
Employee focused Mid-sized organisation structured as a large organisation
Is already setup as a much bigger organisational structure than it is today. Built to last as one would say with a strong foundation. Only challenge in that respect is that it possibly might not be as nimble as an organisation of this size is expected to be.Great potential to excel in ones work and get more responsibilities but most of the time just doing what is needed is also acceptable (depends on the role of course). Definite focus on work life balance makes it a lot more smoother for one to settle in and very much a people focused organisation.
Hotel concierge in Vancouver, BC
Productive and good working environment
Great place to work. Good learning and improving every day. Always an answer to my questions. Good management support. Healthy working environment.They apply the “golden rule philosophy “
Concierge / Lead Agent in Toronto, ON
If you want to master the art of service, Four Seasons is for you.
An excellent training ground for service and professionalism. Their standards are high and you must push yourself to be better each day. There is a great deal of support from some of the finest people in the luxury accommodation sector.