Sales Associate (Former Employee) – Toronto, ON – 16 July 2017
Yorkdale location - not much traffic in stores --> will get very boring - many employees, but not enough shifts - staff is very inclusive - many fake characters - will take advantage of newcomers - some friendly coworkers
Sales Associate (Former Employee) – Toronto, ON – 29 June 2017
Fossil is a company that really cares about it's employees. It takes the time to properly train it's managers, who in turn take the time to train their employees. Every week is about not just selling a product, but selling a story and ensuring a happy, returning customer. If you do your job, and show interest, you will advance in this place of work
Sales Associate (Former Employee) – Yorkdale, ON – 23 May 2017
while the work was hard, the staff drove me to excel. I felt as though i was an integral part of the sales team, which made me try harder and harder. Treated every employee well. Customers were to be referred to as "guests", which is very humbling.
Sales Associate (Former Employee) – Niagara-on-the-Lake, ON – 5 May 2017
I was able to learn some basic communication skills with the management at Fossil, but management always felt unorganized. They were flexible when it came to themselves showing up late for work, but as a sales associate if you were late you were treated differently. High turnover has always been an issue through the grape vine and I can see why. The lack of authority and management skill from the Manager is why I understand that over the eight months I worked there I had the pleasure to work for three different managers. I've learned from the negative experience I had with Fossil, and learned that they don't care when it comes to providing the best customer service.
Customer service/Sales (Former Employee) – Milton, ON – 22 January 2017
working at fossil, wasn't the best environment to work in, due to the negligence of the store manager, and rude employees, other than that serving customers wasn't difficult at all, but if your not watching the merchandise, it is easily stolen.
Sales Associate (Former Employee) – Vaughan, ON – 24 November 2016
I learned a lot by working at Fossil Inc. Watch Station. I was able to change links on watches, which I had never learned before, and the managers had taken enough time to teach new associates how to properly do the procedure. I also learned key demands on how to properly sell watches, that we must use to successfully close sales.
closing shifts were long and long periods of standing
Sales Associate (Former Employee) – Cookstown, ON – 7 November 2016
Fossil is a good company to work for they provide you with lots of support on how to sell their products. I liked the atmosphere everyday it was always positive and a happy place to go. At times it was stressful when trying to keep up to your numbers at times because the expected was not always reasonable.
Sales Associate (Former Employee) – Niagara-on-the-Lake, ON – 20 September 2016
As a part-time Sales Associate at Fossil Group Inc., my typical day is that providing customer need-base advice timely, acheving my daily sales goals, arranging dispaly cabinet and so on. It is really nice to work with my co-workers and management group in Fossil store at Niagara-on-the-lake outlet collection mall because they always give me support especially my manager who always encourage and support my work. I learned lots from this dynamic team and this job also strengthen my sales skill, customers skills and teamwork. Even though the time for closing at the end of day is a little bit long, the whole team still try their best to make everything perfect like clearing and organize the display cabinets well prepared for the next day opening.
Sales Assistant (Former Employee) – Burnaby, BC – 8 September 2016
Management at the time was not up to standard. We were placed under the illusion of being on commission, with targets but were not given any incentive to meet these besides management giving us long negative conversations.