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Fortis BC
3.5 out of 5 stars.
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Fortis BC Management reviews

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3.4Work-life balance
2.9Management

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Micro management

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If they don't like you they will find all kind of reasons to go against you.managers have no field experience at all.micro management at big.co workers ok

Pros

Pays ok

Cons

Micro management
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Great team to work with / comfortable workplace

FortisBC was a great place to work. In Kelowna the office and team had a really relaxed environment. People and management were friendly and helpful when starting out.
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Very stressful and disrespectful

Team managers are very rude, gossipy and bullying employees. You are watched every second, micromanaged to the point they time your washroom breaks, if you go three times they pull you in and give you the 3rd degree and warnings. Graveyard shifts are forced upon you. If you call in sick or are 1min late they call you into a union meeting and insult you.The union is not in the employee side it’s in the management side, you will not be supported by the union. The worst place I ever worked.

Pros

Retirement Benefit only.

Cons

Graveyard. Favouritism. Childish management
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Very competitive, Union

The work overall isn't difficult. Many long time employees are resistant to new employees and alternative ideas about efficiency and productivity. Very old school work practices.

Pros

Salary

Cons

Hard to get permanent position
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Caution - Toxic Waste Inside

I enjoy the pay and benefits; however, middle management in Logistics is uneducated, unqualified, and ignores complaints of bullying and harassment. FortisBC is the classic case of the most senior workers being promoted to middle management, as if those two skill sets are the same.

Pros

Salary and Benefits

Cons

Toxic Working Environment
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Solid company, decent wages and benefits. One of the few companies left where you could work your entire career

Varied positions. Good team atmosphere. You can be part of a group or work on your own. Generally, lots of availabilities. Very safety conscious company. This is a union environment with 2 unions and Management represented.

Pros

Benefits, general atmosphere, Employee / public safety.

Cons

Some positions do require exceedingly long hours.
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Don't waste your time applying

A bunch of immature managers that think they own Fortis. They all working to make someone's dream come true. They'd make up stories, instead of getting facts right. A total waste of time working there.
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Decent pay but culture lacking

Very poor culture...seems like many union employees are simply dragging themselves to work everyday to get one step closer to a nice pension. As a result, there is high levels of frustration resentment and a lack of ambition among the workforce. Myself, I never received any formal feedback session even though I requested it multiple times. The Surrey office is located so far out in Surrey it's almost in farmland...very difficult to get to unless you live in the immediate area. Office location, combined with a general lack of enthusiasm in the workforce has me wondering what HR and leadership will do to attract and retain young talent.

Pros

Pay, great work/life balance

Cons

Culture, office location
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Strange Days

Honestly, I liked working at Fortis but the Management is a huge problem and they need to be retrained. Its a bit silly how they have decided to run things there.

Cons

Horrible Management
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Utility mindset...

Super painful place to work if you have any mindset to think outside the box and challenge the status quo. I worked with good people but the corporate culture is the worst I've experienced
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Great company, lagging on pay and culture

A reasonable place to work with great security, but sub-market pay for professionals. Management cares about individuals and work-life balance is respected. However, non-trades positions are put into 5 salary bands and pretty much everyone is in the 3rd band. As a result, professional positions such as engineers, business professionals and accountants are paid about 20-30% lower than the BC median. For instance, a 10 year professional engineer would make about $80k, where their peers would make around $100,000 for a similar position. There is no possibility for salary negotiation. As a result, I've observed many departures in the past 2-3 years and difficulties hiring top talent. Similarly, job culture is stuck in the 90s - it's fine, but lags behind peers such as BC Hydro, Telus, but perhaps still ahead of government.

Pros

Security, management

Cons

Compensation
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Fortis needs to focus more on Safety and Customer Relations

Work Environment is average, typical 9-5 work day and found that the balance wasn't bad. Management really depends on where you are positioned. Job Security is not there unless you have put in 10 plus years and advancement is next to impossible.
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You always felt you had to watch your back with management.

I was let go from this company because management said I was not the "right fit". I am a mature woman and I was completely blind sighted by my dismissal. The management was terrible, and they should totally review their managers. They are little empire builders with no concern for the employees. I was treated very unfairly.
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Fortis BC a Life of Stress & Misery

IU worked 2.5 years for FBC Electricity. With a Spineless Union that couldn't fight their way out of a wet paper bag, to Team leaders who contorl who gets a permanent position and where SENIORITY means absolutely nothing, to screaming customers who are choked about their bills and the fact that a SMART Meter was being litterally forced upon them at risk of cutting their power if they didn't take it. One team lead who blows his own horn and loves the sound of his own voice and looks for any excuse to dump on call centre staff. Who picks his friends and cute girls to fill permanent positions as opposed to those who actually earn them. The hours are between 7 am and 7 PM. On the plus side if you like to get fat, everytime new trainee's hit the floor there are Pizzas in the lunch room. People bring doughnuts and muffins from time to time and if you are lucky if there meetings across the hall that are catered you will get to have the leftovers they didn't eat. Fire drills are truly a blessing in disguise. The actual call center staff are actually really really good and supportive of each other. The lunch room is where everyone tells their horror stories about customers on the phone. Free Coffee or tea or Iced tea. Free office supplies, for use in office. They do support you if you have a PHYSICAL disability and will accommodate you with Special chairs or Keyboards and now most desks are stand up sit down desks. Great view of the columbia river and every so many months you switch to a different desk. Just don't ever tick off a Team Manager for any reason or they will make it their - 

Pros

Free Food Sometimes, Free coffee, Weekends off, Overtime in the winter.

Cons

Management, Fattening Doughnuts, and Angry customers, Huge learning curve
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It was Alright

The job itself is easy and repetitive, the learning and training methods are horrible as the trainers only care about themselves. Your success truly depends only on yourself as the trainers don't stop to help or listen. When you get on the actual call center floor you are monitored non-stop. Not enough pay for the work you have to do.
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Na

It is a great place to work, Great benefits Friendly management,. Room for advancement Customers are usually good but some can be a real pain in the butt.
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Poorly managed

The management made the environment seem fun when the contact center in Burnaby was first established. The company had promises and exciting incentives for the employees. Things quickly went sour and the billing floor began to feel like a sweat factory. There were always eyes on you and questioning when you were in the washroom for "longer than expected" periods of time.
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Okay

Coworkers are great. Work is challenging and rewarding. Good benefits. Good vacation. Executive leadership team seems disconnected from employees and the work.
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Friendly Staff

This was one of the nicest places to work. Great coworkers, overall intelligent and understanding management that respected you and your opinions. The work can be somewhat overbearing at times, and the corporate office decision and changes were sometimes surprising and unexpected which was a bit frustrating, leaving us wondering about our job security. A lot of departmental rumours would always be the workplace gossip. The salary was good and bad. It depended on the union you were in. And with the constant union vs. the company fighting over the new collective agreements, strikes and benefit changes were always a possibility.

Pros

Great staff

Cons

Lack of flexibility
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Excellent

Flexible start and finish times Lots of opportunity for self directed work Management was accessible to all levels of staff Lots of free lunches Lunch-and-learn sessions we excellent educational opprtunities
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Poor management and micro-managing.

Management at this job is all about micro managing employees down to second. If you need to go to the bathroom expect to have management ask you to justify it.
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Overall rating

3.5

Based on 67 reviews
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Ratings by category

3.4Work/Life Balance
3.6Salary/Benefits
3.0Job security/advancement
2.9Management
3.1Culture

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